Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2007 Subaru Outback submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
All rear lights, rear hatch lock, brake lights all failed due to wiring going from the body to the hatch getting cut from the action of opening and closing the hatch door. This seems to be a pretty common thing with at least the 2005-2007 models years.
TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. THE CONTACT STATED THAT SHE NOTICED THAT THERE WERE FOUR WIRES NEAR THE REAR DEFROSTER THAT WERE CUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND DIAGNOSED THAT THE WIRES CONTROLLED THE WINDSHIELD WIPERS, HATCH DOOR LOCK, DEFROSTER, AND REAR STOP LIGHTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 181,313.
AS I'M DRIVING MY AIRBAG LIGHT COMES ON AND ALL THE LIGHTS ON THE DASH STARTS FLASHING AND CRUISE CONTROL GETS DISCONNECTED ONE DAY IT WILL HAPPEN NEXT DAY IT WON'T
I BOUGHT THE 2007 SUBARU OUTBACK LL BEAN NEW. THIS IS THE SECOND TIME THAT THE AIRBAG LIGHT GOES ON AND OFF INTERMITTENTLY. THE FIRST TIME I REPLACED THE OVERHEAD CIRCUIT BOARD. THIS TIME I AM HAVING TROUBLE FINDING ONE. THE SOLDER JOINTS IN THE CIRCUIT BOARD ARE FAULTY, CAUSING LOOSE CONNECTIONS. THIS IS A DANGEROUS SITUATION THAT HAS BEEN REPORTED TO NHTSA MANY TIMES BY OTHER OWNERS. WHEN THE AIR BAG LIGHT IS ON, THE AIR BAGS WILL NOT DEPLOY. SOME PEOPLE HAVE BEEN SERIOUSLY INJURED BECAUSE OF THIS. THERE SHOULD BE A RECALL ON THIS PROBLEM. THERE IS CURRENTLY A SECOND RECALL ON THE AIR BAGS THEMSELVES, BUT NOT ON THE CIRCUIT BOARD. HOW MANY ACCIDENTS DOES THERE HAVE TO BE FOR YOU TO DEMAND A RECALL ON THIS PROBLEM?
I WAS DRIVING DOWN A STREET WHEN MY CAR ENGINE WAS STILL RUNNING BUT I HAD NO GAS PEDAL RESPONSE .SO L COASTED TO SIDE OF ROAD AN SHUT IT OFF AN STARTED IT .THEN AFTER I DID THAT I GOT GAS PEDAL RESPONSE .THE CHECK ENGINE LIGHT WAS ON AFTER RESTARTING VECHILE SO I HAD A CODE SCAN CHECK IT,AN A CODE P2138 SHOWED . THE CODE IS FOR THE THROTTLE/PEDAL SENSOR. I'M JUST GLAD I WAS NOT DOING 65 ON A HIGHWAY AN A SEMI WASN'T BEHIND ME OR ANY OTHER VEHICLE
WE HAVE EXPERIENCE A MULTITUDE OF ELECTRICAL ISSUES WITH THE LL BEAN VERSION OF THE 2207 OUTBACK. MOST RECENTLY THE AIRBAG LIGHT STAYING ON CONSISTENTLY, WHICH APPEARS TO BE A REPORTED ISSUE. THIS IS A SAFETY ISSUE SINCE THE AIR BAG WILL NOT FUNCTION WITH THE LIGHT ON, IT IS COSTLY TO REPAIR OVER $400 + DIAGNOSTIC OF $115. SEVERAL WEEKS AGO, IT WOULD COM EON INTERMITTENTLY, NO IT REMAINS ON 100% OF THE TIME. I COMMUTE 100 MILES EACH DAY 5 DAYS A WEEK ON A TWO-LANE, RURAL HIGHWAY AND WORRY I NEED TO GET RID OF THE VEHICLE SOONER THAN LATER DUE TO A SAFETY ISSUE. THIS ONLY PASSING THE SAFETY ISSUE TO A NEW OWNER. THIS SAFETY ISSUE SHOULD BE SUBARU'S RESPONSIBILITY TO FIX AS THERE ARE MANY THAT CANNOT AFFORD SUCH A FIX AND IS NOT REGULAR MAINTENANCE. THIS SHOULD NEVER BE AN ISSUE. NOT SURE IF I WOULD BUY A SUBARU AGAIN AFTER OWNING THIS ONE. THE OTHER ISSUE IS WITH THE REAR WIRE HARNESS THAT CONTROLS THE REAR DEFROSTER, ETC. $800 TO REPLACE THIS AFTER WE HAD DIAGNOSTICS COMPLETED DURING OUR LAST TUNE UP. SEEMS AS THOUGH THERE ARE MANY FAULTY ELECTRONIC ASSEMBLY ISSUES THAT WERE NOT OF THE HIGHEST QUALITY - MAYBE A TAPING OR SOLDERING ISSUE. HOPEFULLY IT DOESN'T SPARK AND START A FIRE....
WELL I LOST ALL THROTTLE CONTROL FOR THE FIRST TIME. ENGINE LIGHT WAS ON WHICH DISABLED THE VDC AND CRUISE AND THE GAS PEDAL. IT HAS HAPPENED SEVERAL TIMES SINCE THEN. WHEN SHUTTING THE CAR OFF IT IS VERY HARD TO RESTART. WHEN THIS HAPPENS AND YOU TRY TO STOP THE CAR DOESN'T WANT TO IT JUST PULSES FORWARD SO MORE BRAKE PEDAL IS NEEDED. IF YOU PUT IT IN PARK THE ENGINE REVS HIGH. THIS IS A KNOWN ISSUE WITH THE TPS NOT BEING ABLE TO COMMUNICATE WITH THE THROTTLE SERVO VIA THE TCM. THIS ISSUE HAPPENS AT RANDOM. USUALLY WHEN I'VE BEEN DRIVING IT FOR ABOUT 10 MINUTES.
MY 2007 OUTBACK WAGON TAILGATE LIGHTS, LOCK FAILED TO WORK. SOME OF THE WIRING WITHIN THE FLEXIBLE RUBBER CONDUIT BROKE AND SHORTED OUT THE FUSE. THE WIRES COULD NOT ENDURE THE REPEATED MOTION OF THE TAILGATE MOVEMENT. I HAVE NOW LEARNED THAT SEVERAL OTHERS HAVE HAD THE SAME ISSUE. THE UPPER BRAKE LIGHT, REVERSE LIGHTS, TAILGATE LOCK ARE AFFECTED. I BELIEVE THE REAR WIPER MOTOR WIRING IS IN THE SAME HARNESS. A PREVIOUS OWNER MADE A REPAIR OF ONE WIRE AS SEEN IN THE PHOTO. REPAIR DID NOT HOLD UP. SUBARU SHOULD CORRECT THE CONDITION AT NO CHARGE.
AUDIO/HVAC CONTROLS FLASH AND DO NOT RESPOND TO ATTEMPTS TO CHANGE MODES OR CUT OUT ALTOGETHER. PROBLEM STARTED ON A VERY HOT SUMMER DAY FOUR YEARS OR SO AGO. WHEN CONTROLS ARE ACTING UP, NOT ONLY DOES THE PANEL NOT DISPLAY PROPERLY, BUT ALSO FAILS TO RESPOND TO ANY ADJUSTMENTS. NOT BEING ABLE TO ADJUST THE AUDIO OR CLIMATE CONTROL IS AN INCONVENIENCE. HOWEVER, NOT BEING ABLE TO DEFROST FRONT OR REAR WINDOWS WHEN NEEDED IS A SAFETY HAZARD. PROBLEM HAS BEEN REPORTED ON SUBARU FORUMS (FOR EXAMPLE, HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/80-ELECTRICAL-ELECTRONICS/23909-08-O-B-RADIO-HVAC-CONTROL-LIGHTING-PROB.HTML). PROBLEM HAS OCCURRED BOTH WHILE DRIVING AND IMMEDIATELY AFTER IGNITION. GOES AWAY SOMETIMES ON ITS OWN, SOMETIMES WHEN TURN OFF CAR AND TURN BACK ON, SOMETIMES DOESN'T RESOLVE EVEN WITH RE-IGNITION. HAPPENS ON CITY STREETS AND ON HIGHWAYS BUT I SPEND MORE TIME ON CITY STREETS.
2007 SUBARU OUTBACK. CONSUMER WRITES IN REGARDS TO SERVICE DEPARTMENT REFUSES TO REPAIR/REPLACE VEHICLE RADIO. *SMD THE CONSUMER WAS INFORMED IT WOULD COST $1,00 TO REPLACE THE RADIO. *JB
THIS IS MY SECOND COMPLAINT TO BE FILED. THIS HAS BEEN AN ONGOING PROBLEM SINCE 2013. MY 2007 SUBARU OUTBACK LOSES VEHICLE POWER AS THE ACCELERATOR STOPS RESPONDING. THE CRUISE CONTROL, TRACTION, AND CHECK ENGINE LIGHTS ALL BECOME ILLUMINATED OR FLASHING. THIS IS ESPECIALLY COMMON UPON RESTARTING THE CAR AFTER A SHORT DRIVE, COMING TO A STOP, OR AFTER 5-10 MINUTES FROM A COLD START. RESTARTING THE VEHICLE UNTIL THE VEHICLE WILL NOT RESTART AND THEN RESTARTING ONCE MORE RESETS THE ISSUE FOR APPROXIMATELY 24 HOURS. CLEANING THE CONNECTOR PLUG TO THE ACCELERATOR TEMPORARILY RESOLVES THE ISSUE ANYWHERE FORM 6 MONTHS TO ONE WEEK. SUBARU HAS BEEN CONTACTED AND ISSUED A GENERIC RESPONSE MOSTLY DEALING WITH AIR BAG SAFETY CONCERNS. THIS IS A VERY HAZARDOUS DEFAULT IN THE VEHICLE WHICH IS BEING IGNORED.
TL* THE CONTACT OWNS A 2007 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST POWER. THE CRUISE CONTROL AND TRACTION LIGHTS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE VEHICLE WAS RESTARTED AFTER A COUPLE OF MINUTES. THE CONTACT DROVE HOME AND CALLED AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 249,000.
WIRE HARNESS, THAT PASSES THROUGH RUBBER ARTICULATED GASKET THAT CONNECTS BETWEEN VEHICLE BODY AND REAR HATCH DOOR OF WAGON, SUFFERS FROM WIRE FATIGUE THAT CAUSES INDIVIDUAL WIRE INSULATORS TO CRACK AND CONDUCTING WIRES TO BREAK, LEADING TO FAILURE OF CRITICAL AUTOMOBILE SAFETY EQUIPMENT; NAMELY, REAR WIPER MOTOR, REAR BACK-UP LIGHTS, REAR MIDDLE BRAKE LIGHT, REAR LICENSE PLATE LIGHTS, REAR WINDOW DEFROSTER. THIS DESIGN DEFECT HAS BE REPORTED BY NUMEROUS OWNERS AND HAS BEEN DOCUMENTED ON YOUTUBE (HTTPS://WWW.YOUTUBE.COM/WATCH?V=AMEKPTVGMHS) AND OUTBACK OWNERS' BULLETIN BOARD WEBSITES (HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/20718-REAR-WIPER-DOES-NOT-RETURN-PARK-HOME-POSITION.HTML). PROBABLE MANUFACTURING DEFECTS INCLUDE: (I) ORIENTATION OF RUBBER ARTICULATED GASKET THROUGH WHICH REAR DOOR WIRING HARNESS PASSES IS SUCH THAT IT CAUSES UNDUE FLEXING OF WIRE HARNESS WIRES UPON OPEN / CLOSE SEQUENCE OF REAR TAILGATE, AND (2) DEFECTIVE AND/OR UNDERSIZED WIRE HARNESS WIRES UNABLE TO WITHSTAND THE OPEN / CLOSE SEQUENCE OF REAR TAIL GATE.
DASHBOARD AIRBAG LIGHT TURNED ON. AIRBAG SAFETY SYSTEM IS SUBSEQUENTLY DISABLED, EVEN IN THE EVENT OF AN ACCIDENT. SOURCE OF PROBLEM IS TRACED BACK TO INDICATOR LIGHT IN THE OVER HEAD CONSOLE. THE WARNING LIGHTS DO NOT LIGHT UP AS THEY SHOULD. THE PASSENGER SEAT BELT OR OFF LIGHTS DO NOT APPEAR WHEN THEY SHOULD SOMETIMES THEY ARE DIM AND RESOLVE WITH A LIGHT TAP OR CHANGE IN AMBIENT TEMPERATURE. BRIEF INTERNET SEARCH REVEALS THIS IS COMMON AND IS THE RESULT OF FAULTY SOLDER IN THE OVERHEAD CONSOLE. DEALERSHIP ADVISES REPLACE THE ENTIRE CONSOLE AT OWNER EXPENSE. PART COSTS $130, LABOR IS EVEN MORE. I AM NOT AN ELECTRICAL ENGINEER AND HAVE NO IDEA IF SOLDERS SHOULD FAIL AT 8 YEARS. THIS PARTICULAR SOLDER IS AN INTEGRAL PART OF THE AIRBAG SYSTEM AND RENDERS THE VEHICLE UNSAFE TO DRIVE. SUBARU SHOULD REMEDY THIS WITH A RECALL OR AT LEAST REIMBURSE MY COST. I WILL PROVIDE THE DEALERSHIP WITH A COPY OF THIS REPORT.
SEVERAL BROKEN WIRES IN THE PASSENGER SIDE FLEXIBLE JOINT WHERE THE ELECTRICAL WIRING TRAVELS BETWEEN THE REAR CARGO AREA AND THE TAILGATE WERE DISCOVERED. IT APPEARS THAT INFERIOR WIRE INSULATION BECOMES BRITTLE OVER TIME AND LEADS TO BROKEN WIRES. SYMPTOMS WERE THAT THE REAR WINDOW WINDSHIELD WIPER FAILS SPORADICALLY / DOES NOT RETURN TO HOME LOCATION, AND THERE IS NO POWER AT THE LICENSE PLATE LIGHT. WIRING FOR REAR BRAKE LIGHTS AND LOCKS ALSO TRAVEL THROUGH THIS JOINT AND CAN BE AFFECTED. MANY SUBARU OUTBACK OWNERS ARE DISCOVERING THIS ISSUE AND DISCUSSING ONLINE. SINCE THIS CAN AFFECT THE WINDSHIELD WIPER AND THE REAR LIGHTS, THIS IS A SAFETY ISSUE. GIVEN THE NUMBER OF OWNERS DISCOVERING THE ISSUE, THERE SHOULD BE A RECALL ISSUED TO FIX THIS PROBLEM. *TR
HATCH WON'T LOCK, AND BACKUP LIGHTS DON'T WORK. FOUND 2 BROKEN WIRES ON RIGHT SIDE WIRE HARNESS, I HAVE READ LOTS OF OTHER POSTINGS ABOUT THE SAME PROBLEM. *TR
VEHICLE STOPPED AT A RED LIGHT DURING RUSH HOUR. TRIED TO ACCELERATE FOR RIGHT TURN, HOWEVER THERE WAS NO ACCELERATION WHEN THE GAS PEDAL WAS DEPRESSED. CHECKED THE DISPLACE FOR INDICATOR LIGHTS AND CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHTS WERE ON STEADILY WHILE CRUISE CONTROL WAS BLINKING. IMMEDIATELY TURNED OFF HEATER, SEAT HEATER, AND RADIO, AND PROCEEDED TO COAST DOWN A HILL AT IDLE. GAS PEDAL WAS UNRESPONSIVE, BUT I WAS ABLE TO SAFELY PULL OFF THE ROAD AFTER 0.3 MILES. RESTARTED THE CAR TWICE AND THE WARNING LIGHTS WERE STILL ON AND GAS PEDAL STILL DID NOT WORK. A THIRD ATTEMPT TO RESTART RESULTED IN THE ENGINE TURNING OVER BUT NO IGNITION. AFTER SEVERAL MORE RESTARTS THE GAS PEDAL WAS RESPONSIVE BUT INDICATORS LIGHTS WERE STILL PRESENT. DROVE TO AUTO REPAIR SHOP WITH NORMAL SPEED CONTROL WHERE THE INDICATOR LIGHTS PROMPTLY TURNED OFF. SENSOR HISTORY INDICATED P2138 CODE FOR THROTTLE POSITION SENSOR. *TR
WHILE DRIVING OUR 2007 SUBARU OUTBACK SW ON A 6 LANE DIVIDED HIGHWAY AT 65 MPH, THE CAR SUDDENLY DECELERATED AND LOST ALL GAS PEDAL RESPONSE. MY WIFE WAS ABLE TO MOVE THE CAR TO THE SIDE OF THE ROAD ALTHOUGH SHE ALMOST CAUSED AN ACCIDENT DUE TO SURROUNDING TRAFFIC. THE CAR STARTED FLASHING THE CRUISE CONTROL, TRACTION CONTROL, AND CHECK ENGINE DASH LIGHTS. AFTER ALLOWING THE CAR TO SIT FOR A FEW MINUTES, MY WIFE WAS ABLE TO START THE CAR AGAIN AND GET HOME. I CHECKED THE ERROR CODES AND GOT A P02138. I DID SOME RESEARCH AND FOUND NUMEROUS OTHER PEOPLE EXPERIENCING THE SAME ISSUE ON THE SUBARU BLOGS. ALL OF THE OTHER REPORTS POINTED TO THE SAME SOURCE(S) THE GAS PEDAL POSITION SENSOR OR THROTTLE POSITION SENSOR. MOST REPORTED SUBARU SERVICE DEPARTMENTS CLAIMING NO KNOWLEDGE OF THE ISSUE EVER HAPPENING BEFORE. BOTH MY WIFE AND I HAVE HAD THE SAME THING HAPPEN SEVERAL TIMES SINCE IN BOTH LOCAL AND HIGHWAY TRAFFIC. I HAVE CLEANED THE TERMINALS ON BOTH SENSORS AND THIS SEEMS TO HELP, BUT THE PROBLEM ALWAYS RETURNS. I READ WHERE SEVERAL OTHER DRIVERS HAD THE GAS PEDAL ASSEMBLY CHANGED AND THE ISSUE SEEMED TO BE RESOLVED. THIS SEEMS TO BE A SEVERE SAFETY ISSUE. HAVING A CAR SUDDENLY BECOME DEAD ON THE ROAD IN THE MIDDLE OF TRAFFIC IS DANGEROUS TO ANYONE AROUND. *TR *JS
MY SUBARU LEGACY OUTBACK BUCKS, SURGES WHEN GOING ON ANY SMALL OR BIG INCLINE. IT OCCURS ALL THE TIME.IT TENDS TO MAKE ME SLIDE MORE CAUSE OF THE SURGES ESPECIALLY WHEN ICY OR WET. I TOOK IT IN 3 TIMES TO A DEALERSHIP TO FIX THE PROBLEM BEFORE THE WARRANTY RAN OUT. THEY TOLD ME THAT THEY WERE AWARE OF THE 07,08'S HAVING THIS PROBLEM. IT WAS IN THE COMPUTER/ELECTRONICS. THEY DID NOTHING TO FIX IT. I SEE THAT TOYOTA IS HAVING PROBLEMS AND IGNORED THIS PROBLEM. SO IS SUBARU. IT IS A COMPUTER DEFECT THAT SUBARU SAID THEY WOULD EVENTUALLY FIX. IT WAS THE COMPUTER HOOKED TO THE DRIVER'S PEDAL AND GAS. I SENT LETTERS TO THE MAIN SUBARU OFFICE, TALKED TO THE DEALERSHIP. I DIDN'T KNOW WHERE TO GO AFTER THIS. *TR
THE 2007 SUBARU OUTBACK (MANUAL) PULSATES AND SURGES WHEN DRIVING ON FLAT SURFACES OR WHEN GOING DOWNHILL AND WHILE LIGHTLY PUSHING ON THE ACCELERATOR. CONCERN EXISTS FOR WHEN DRIVING ON WET OR ICE/SNOW PACKED ROADS AND THE VEHICLE SURGES WITH THE POTENTIAL TO THROW IT INTO A SPIN OR OTHERWISE OUT-OF-CONTROL. MANUFACTURER HAS INDICATED IT IS AN INHERENT CHARACTERISTIC OF THE VEHICLE WITH NO FIXES AVAILABLE, ALTHOUGH THEY HAVE A QUALITY MONITORING REPORT IN PLACE TO HOPEFULLY IMPROVE IN FUTURE YEARS. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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