2017 Subaru Outback Problems

Ignition key not releasing after turning engine off. Put shifter in park, foot on brakeii, turn Ignition key off. Key will not release. Have to cycle multiple times to get key released.

I think recall work was not done, but says it was done (or is not open). Does it say when and where recall work was done? This car has a parasitic battery drain, 3 batteries in 3 years, required 2 jump starts, 1 call to AAA. There is a recall for such an issue, but I do not believe it was fixed and done. It showed NO open recalls, and just last week I had brake work for a recall done.

My Outback has been through 5 genuine Subaru windshields this year, and 7 since 2019. Only one was impact damage, the rest developed cracks after installation. One only lasted 3 days after being replaced. Others have lasted 3 months. There is something defective with the current Subaru replacement windshields and the dealers can't help. These are $1,300 insurance claims each. Subaru needs to figure out what is happening with the poor quality before someone gets hurt from shattered glass or impaired visibility from cracks.

My windshield (which has had multiple class action lawsuits) cracked spontaneously sitting in my driveway. I contacted Subaru of America and they denied any responsibility and claimed there is no assistance they can provide. This crack has gone from about half of my windshield to nearly the entire windshield horizontally. This is clearly a defective product as numerous complaints have been made by owners of multiple Subaru models including the Outback. This is indeed a huge safety concern along with a very unfortunate lack of accountability by Subaru of America.

The contact owns a 2017 Subaru Outback. The contact stated that while driving at a slow speed, the brake pedal was depressed, but the vehicle experienced unintended acceleration. The contact lifted her foot off the brake pedal and then firmly depressed the brake pedal another time. The vehicle was able to come to a stop. The contact stated that prior to the failure, the vehicle had stalled while driving. There was no warning light illuminated. The vehicle was taken to an independent mechanic and the dealer, who were unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 129,000.

While in a parking lot moving at very slow rate speed the car suddenly accelerated on its own. I had just slowly turned within a parking lot in preparation to backing into a parking space. I had just removed my foot from the accelerator and the car was almost at a stop and I was about to brake and put the car into reverse when it suddenly and rapidly accelerated on its own. My foot was not touching the accelerator at the time (it was over, but not yet touching, the brake). The car felt as if someone had suddenly slammed on the accelerator, but my foot was not on the accelerator at the time. Luckily my foot was over the brake when the rapid unexpected acceleration occurred and also luckily there were no cars in front of me. I was able to immediately slam on the brake so that the car did not hit anything. Before I was able to brake, the car quickly lurched forward at a surprisingly rapid rate of speed for a short distance. Quick application of the brakes stopped the sudden and rapid forward movement of the car. I did not notice any warning lights or messages on the car. This could have been a very dangerous situation. If someone had been walking in front of the car, they would have been hit and potentially seriously injured. If there had been cars parked in front of the space I was about to back into, the car would have hit them and caused damage. This happened earlier today and I have not yet reported it to the dealer. No police or insurance personnel were involved as I managed to avoid an accident. The event occurred today, Wednesday December 3rd at about 11 am. There were no other witnesses. To my knowledge this is the first occurrence of this rapid unexpected acceleration for this car.

The CVT failed at 62 miles per hour on a busy interstate, XXX. This caused the drivetrain to lock. The car has been repaired and traded locally in [XXX]. The car was very difficult to steer with locked wheels in traffic. This was a rapid evasive manuver on a busy interstate. An undrivable vehicle on an interstate is life threatening to many. Flat bed driver told me I was lucky to steer off of lanes onto shoulder with four locked wheels. This incident put me in mild shock. The Subaru dealer had to replace the transmission. The dealer and Subaru Regional Rep. examined the CVT failure. It was outside of the 100,000-mile warranty by about 895 miles. Repair invoice attached. I did not have advanced warning of CVT failure. There were no warning lights on before the CVT failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

AT ABOUT 112,000 MILES, MY 2017 SUBARU OUTBACK'S TRANSMISSION SHOWED SIGNS OF FAILURE. THE "MANUAL SHIFT" GEAR LEVER POSITION WOULD NO LONGER INCREASE OR DECREASE THE TRANSMISSION RPM AND A WHIRRING AND CLICKING NOISE BECAME APPARENT AND INCREASED OR DECREASED WITH SPEED. THE SUBARU DEALER IN SALISBURY, MD DIAGNOSED A FAILING TRANSMISSION AND QUOTED $9,916 TO REPLACE IT.

On Monday [XXX] were driving on [XXX] going north up [XXX]. I was doing about 60-65 mph in traffic which was flowing in both directions. While ascending the pass, the car suddenly started to misfire, rapidly lost power, power steering failed and all dash lights lit up. With no shoulder to pull out this was a very scary experience. Eventually managed to limp to a spot where I could pull out off the pavement. Car was dead. Popping the hood showed significant battery corrosion. I had a toolkit with me. The voltmeter measured the battery voltage at 9.3V. Thinking maybe cleaning the battery terminals would allow the car to be restarted, I managed to get the cables off and cleaned everything with a wire brush. But still no power. After a while a state trooper passed by and hung on while I contacted a towing service. After another 1.5 hours, the tow truck arrived and towed the car the 60 miles or so to the dealership in Denver with my wife and I in the cab of the tow truck. Dealer repair invoice indicated Data Control Module (DCM) "causing excessive draw on electrical system." More significantly, the battery had drained below the the operating threshold voltage required for vehicle drivability (understood to be 10-10.5V). There was no mention of this by the dealer service adviser. Although dealer diagnostic was carried out, no computer codes were provided. Vehicle mileage at time of incident 73,456. I have owned the car since new and have all service records. Car was repaired and picked up from dealership on 06/10/26 with a replacement DCM. Battery was charged up but not replaced and left in corroded state. Battery will probably have been weakened by such a total discharge with reduced life expectancy. I have uploaded the dealer repair invoice. I have reported this incident to Subaru of America. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Total of 3 incidents when my car had approx 1/8 to 1/4 of a tank of gas....as going up incline on interstate....car like stalls and slows down, will not speed up....get it over to the side to avoid being hit and it finally starts going again...close call with vehicles behind us in the passing lane. Below listed the last time it happened... Did not use to do this...first time was same area listed below in November 2025.

On 08/17/17 I purchased a new Outback off a Subaru dealers' lot. The fall of 2023 I noticed rust starting on the column portion of the driver's side door. It is on the CAR INTERIOR, ABOVE THE WINDOW. This is a highly unusual area for rust to start. Typically rust starts on the bottom of a car, not 2/3 of the way up from the bottom. I was told by the dealership that it was not covered under warranty, and I was on my own. On 10/22/24 I went to an autobody shop to have the rust repaired. I was told that based off of the bubbling that was occurring on the rust, the rust is not surface rust but occurring on the interior of the door. He said that this was a flaw in production as this should not be occurring. This is evident by the fact that there is no rust on any of the other doors or anywhere else on the car. I called the Subaru dealership and had them look at it. They did not have an autobody shop but the appointment clerk submitted a request for a review to Subaru of Americ. The outcome of the review was a rejection due to being beyond the warranty of the car. This was a production error. I drove out of the lot with a defective door. This resulted in the door being completely rusted on the interior as is evident by the rust through on the INTERIOR of the door. Also, the rust is now presenting itself on the bottom seam. To have this patched is a waste of money as the whole door interior is rusted. I am concerned about the integrity of the door. If I was T-boned or in a roll-over accident, would this door provide the safety I am expecting from a fairly new car? I believe it will crumble in a pile of rust. Subaru is aware of this issue as there are a couple of forums about this reoccurring problem. I hope enough people file a complaint so some action can be taken to keep us safe. I am now forced to pay out $3,368.53 in order to replace the door so I and my passengers have the safest auto construction this car should offer. Car is available.

When I drove on the highway 90 on Oct 5th, 2024, my windshield suddenly cracked.

On Monday [XXX] were driving on [XXX] going north up [XXX]. I was doing about 60-65 mph in traffic which was flowing in both directions. While ascending the pass, the car suddenly started to misfire, rapidly lost power, power steering failed and all dash lights lit up. With no shoulder to pull out this was a very scary experience. Eventually managed to limp to a spot where I could pull out off the pavement. Car was dead. Popping the hood showed significant battery corrosion. I had a toolkit with me. The voltmeter measured the battery voltage at 9.3V. Thinking maybe cleaning the battery terminals would allow the car to be restarted, I managed to get the cables off and cleaned everything with a wire brush. But still no power. After a while a state trooper passed by and hung on while I contacted a towing service. After another 1.5 hours, the tow truck arrived and towed the car the 60 miles or so to the dealership in Denver with my wife and I in the cab of the tow truck. Dealer repair invoice indicated Data Control Module (DCM) "causing excessive draw on electrical system." More significantly, the battery had drained below the the operating threshold voltage required for vehicle drivability (understood to be 10-10.5V). There was no mention of this by the dealer service adviser. Although dealer diagnostic was carried out, no computer codes were provided. Vehicle mileage at time of incident 73,456. I have owned the car since new and have all service records. Car was repaired and picked up from dealership on 06/10/26 with a replacement DCM. Battery was charged up but not replaced and left in corroded state. Battery will probably have been weakened by such a total discharge with reduced life expectancy. I have uploaded the dealer repair invoice. I have reported this incident to Subaru of America. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Subaru Outback. The contact stated that the electric parking brake was stuck intermittently. The contact stated while shifting to drive(D) or reverse(R), the vehicle failed to respond. The contact stated that failure occurred after reversing several times. The message "Park" was displayed. The contact stated that upon jiggling the electric parking brake knob several times, the vehicle responded as needed. The vehicle was taken the dealer, where the failure could not be duplicated. The Subaru dealer was contacted and advised the contact to tow the vehicle to their location for a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 24,000.

On Monday [XXX] were driving on [XXX] going north up [XXX]. I was doing about 60-65 mph in traffic which was flowing in both directions. While ascending the pass, the car suddenly started to misfire, rapidly lost power, power steering failed and all dash lights lit up. With no shoulder to pull out this was a very scary experience. Eventually managed to limp to a spot where I could pull out off the pavement. Car was dead. Popping the hood showed significant battery corrosion. I had a toolkit with me. The voltmeter measured the battery voltage at 9.3V. Thinking maybe cleaning the battery terminals would allow the car to be restarted, I managed to get the cables off and cleaned everything with a wire brush. But still no power. After a while a state trooper passed by and hung on while I contacted a towing service. After another 1.5 hours, the tow truck arrived and towed the car the 60 miles or so to the dealership in Denver with my wife and I in the cab of the tow truck. Dealer repair invoice indicated Data Control Module (DCM) "causing excessive draw on electrical system." More significantly, the battery had drained below the the operating threshold voltage required for vehicle drivability (understood to be 10-10.5V). There was no mention of this by the dealer service adviser. Although dealer diagnostic was carried out, no computer codes were provided. Vehicle mileage at time of incident 73,456. I have owned the car since new and have all service records. Car was repaired and picked up from dealership on 06/10/26 with a replacement DCM. Battery was charged up but not replaced and left in corroded state. Battery will probably have been weakened by such a total discharge with reduced life expectancy. I have uploaded the dealer repair invoice. I have reported this incident to Subaru of America. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ignition key not releasing after turning engine off. Put shifter in park, foot on brakeii, turn Ignition key off. Key will not release. Have to cycle multiple times to get key released.

I was recently involved in a multi-car accident, where the vehicle rammed into my outback from behind, leading to a spin-up and hit again by the driver side, forcing me to collide into a vehicle that had side-lined on a highway. In this situation, I would expect the airbags to get deployed, but to my surprise and shock, none of the airbags were deployment (both frontal as well as side)

was at a stop in the middle lane going to turn left, got hit straight head on by a driver driving in the middle lane. his air bags deployed, none of mine deployed. the front end and drivers side of the subaru was impacted

Total of 3 incidents when my car had approx 1/8 to 1/4 of a tank of gas....as going up incline on interstate....car like stalls and slows down, will not speed up....get it over to the side to avoid being hit and it finally starts going again...close call with vehicles behind us in the passing lane. Below listed the last time it happened... Did not use to do this...first time was same area listed below in November 2025.

Throttle fails to respond for a brief but serious amount of time. When pulling into traffic, instead of accelerating the engine remains at an idle and the car moves forward slowly. I push on the throttle trying to make it go. Then it takes hold and the car leaps forward. Safety: Normal power is delayed as the car moves into traffic. Oncoming traffic must slow to prevent an accident. The dealer where I purchased the car, Santa Monica, CA, tried to find error codes. Also removed the throttle valve to check that it wasn't somehow stuck. They drove the car briefly. They say they've done all they can. No warning lamps, messages, codes stored in the computer. Note that the throttle pedal signals the computer to work the engine throttle valve (so I'm told). Problem occurs about once a month. First time was when I took posession at the dealer's. I requested to recind my purchase but, because I didn't by the cancellation option ($250), they refused.

Headlight lenses fill up with water on interior of lenses causes headlights to distort lighting and reduced visibility.

My 2017 Subaru outback has moisture forming inside the passenger side headlight. Temperature does not appear to be a cause. The concern is freezing and light distortion affecting the night time auto headlight dimmer. There are no apparent cracks and front end has not been in any collision. Issue was noticed at least two months ago. Dealer is talking to manufacturer.

The contact owns a 2017 Subaru Outback. The contact stated that while driving at approximately 25 MPH, the front wheel turned at a 45-degree angle. The contact was able to pull over. There were no warning lights illuminated. The contact who is an independent mechanic installed Monroe strut and coil system part number 173112 on the driver side front, the top nut fractured after two weeks. The contact repaired the vehicle. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.

2017 SUBARU OUTBACK 2.5 LIMITED HAS LOOSE STEERING IN THE RAIN AND GOING DOWN HILLS. DRIFTS A LOT WITH CROSS WINDS VEHICLE HAD ALIGNMENT AND TIRE INSPECTION AND SUSPENSION CHECKED AND ALL WAS FINE BUT CAR STILL IS UNSTABLE IN BAD WEATHER. FEELS LIKE IT IS SWAYING AND THE TIRES ARE NOT ON THE GROUND. TIRES HAVE 13K MILES ON THEM AND ARE IN GOOD SHAPE. SHOCKS ARE FINE. REPAIR SHOPS CAN NOT DETERMINE THE PROBLEM

The CVT failed at 62 miles per hour on a busy interstate, XXX. This caused the drivetrain to lock. The car has been repaired and traded locally in [XXX]. The car was very difficult to steer with locked wheels in traffic. This was a rapid evasive manuver on a busy interstate. An undrivable vehicle on an interstate is life threatening to many. Flat bed driver told me I was lucky to steer off of lanes onto shoulder with four locked wheels. This incident put me in mild shock. The Subaru dealer had to replace the transmission. The dealer and Subaru Regional Rep. examined the CVT failure. It was outside of the 100,000-mile warranty by about 895 miles. Repair invoice attached. I did not have advanced warning of CVT failure. There were no warning lights on before the CVT failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2017 Subaru Outback. The contact stated that while driving at approximately 25 MPH, the front wheel turned at a 45-degree angle. The contact was able to pull over. There were no warning lights illuminated. The contact who is an independent mechanic installed Monroe strut and coil system part number 173112 on the driver side front, the top nut fractured after two weeks. The contact repaired the vehicle. The local dealer was not contacted. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 97,000.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THE FRONT DRIVER SIDE SEAT BELT DOES NOT FULLY RETRACT ALL WAY BACK AFTER USE, WHICH CAUSED THE SEAT BELT TO GET STUCK INTO THE DOOR CAUSING DOOR JAMS AND DENTS INTO THE DOOR FRAME OF THE VEHICLE. THE CONTACT TAKEN THE VEHICLE TO A LOCAL DEALER CAPITOL SUBARU (920 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136) WHO COULD NOT DIAGNOSE OR REPAIRED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,300.

I HIT A LARGE DEER ON IH 10 AT 75 MPH. ALL AIRBAGS DEPLOYED SAFELY BUT CONPLETELY BLOCKED MY VISION AND PREVENTED ME FROM EXITING THE VEHICLE AS THE BAGS BLOCKED DOOR HANDLES, WINDOW CONTROL SWITCHES AND MY SEAT BELT RELEASE. ANOTHER MOTORIST CUT AIR BAG STRIPS AND HELPED ME TO EXIT THE CAR. FORTUNATELY, NO FIRE.

The contact's sister owns a 2017 Subaru Outback. The contact stated that while driving at 35 MPH, the hood unlatched, flew open, and struck the windshield, causing the windshield to shatter. The driver was able to pull over to the side of the road. It was unknown whether the driver was able to close the hood. The vehicle was taken to the dealer, and the driver was provided a loaner vehicle. The vehicle was not diagnosed or repaired. It was unknown if the manufacturer was contacted or notified of the failure. The failure mileage was unknown.

THE BATTERY KEEPS FAILING. IT'S MY 4TH BATTERY CHANGE AND I CAN FEEL THAT I WILL NEED TO CHANGE THE 4TH ONE SOON.

Tires worn to wear bar 2/32 to 4/32 in in 28,000 miles. At severe risk for hydroplaning and possible accident related to all tires with premature wear. This is second full set of Michelin tires that have worn prematurely. The tires have been inspected by Costco tires which is the purchasing dealer. I have called the manufacture also Aug 18, 2022. They have started a warranty but was told it would be toward purchase of new set of Michelin. I do not wish to purchase their tires in the near future. I have been a customer with Michelin for many years and have always been very satisfied but recently the tires are very poor quality.

TIRE FAILURE AT LOW MILEAGE. TIRES NOT PASSING SAFETY INSPECTION AFTER APPX 20,000 USE. TREAD DOWN TO 4//32. TIRES PURCHASED AT COSTCO . LINE IS MICHELIN PREMIER A/S . MULTI VISITS TO COSTCO TO INSPECT AFTER TWO INDEPENDENT TIRE INSPECTORS STATED THEY WOULD NOT PASS SAFETY INSPECTION WITH WEAR BARES CLOSE TO TREAD SUFACE. COSTCO REFUSED TO CALL FAILURE STATING THAT IS NORMAL FOR THIS TYPE OF TIRES. THE RATING WAS AT LEAST 60.000 MILES. THERE WAS A RECENT ROAD HAZARD THAT PUNCTURED FRONT TIRE AND COSTCO WANTED TO CHARGE FOR NEW FRONT TIRE. VERY UNSTATISFIED WITH TIRES, FREQUENT SLIPPING AND LOSS OF TRACTION ON SNOW AND RAIN. UNSAFE.

while driving Transmission begins making a squeaking noise.. Rpms climb and car does not increase speed RPM climb with no movement. Until RPMs climb higher than normal. the car then launches forward. The hesitation caused by the transmission will lead to an accident very quickly, especially if turning into a business with on coming traffic.. Merging on the highway is severely dangerous. This car has 86,000 miles. There are no warning lights associated with this issue.

TL* THE CONTACT OWNS A 2017 SUBARU OUTBACK. THE CONTACT STATED THAT THE GEAR BOX FAILED TO RECOGNIZE WHEN THE VEHICLE WAS IN PARK WHICH CAUSED THE KEY TO NOT BE ABLE TO BE REMOVED FROM THE IGNITION. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO THE SUBARU OF KENNESAW DEALER LOCATED AT 905 ERNEST W. BARRETT PKWY NW, KENNESAW, GA 30144, WHERE IT WAS STATED THAT THE FAILURE WAS A KNOWN ISSUE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WERE MULTIPLE COMPLAINTS ABOUT THE FAILURE AND THAT THE DEALER WOULD BE CONTACTED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,700.*DT*DT CONSUMER WAS REIMBURSED FOR THE REPAIR.*JB