RoadVitals

2025 Subaru Solterra Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
4
Latest May 15, 2026
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
4
Reports on file since Sep 8, 2025

What this page shows

Our database holds 4 NHTSA owner-reported complaints for the 2025 Subaru Solterra. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–4 of 4

Visibility
Filed May 15, 2026

The windshield has distortion and can make the driver and front seat passenger feel carsick when looking through the windshield. Not feeling 100% can affect a driver's ability to safely operate the vehicle and that can affect other drivers nearby. I showed a customer Rep at Fremont Subaru and he confirmed the distortion and all of the other Subaru Solteras he looked at had the same problem. The customer rep has not responded to my numerous followup correspondence. I wrote several times to Subaru of America with no responses. This defect is from day one with no action from Subaru.

NHTSA ID
11738151
Incident
Sep 27, 2025
ElectricalPowertrain (other)
Filed Apr 20, 2026

Summary of Incident On February 21, 2026, a Level 2 charging event resulted in a catastrophic electrical failure involving my vehicle and the associated EV charging equipment. The incident caused: Severe damage to the EV charging connector (pigtail and receptacle) Destruction of my home inverter system Sustained electrical arcing between L1 and L2 conductors Loss of primary electrical service to my home The vehicle was actively charging at the time of the incident. Safety Concern The failure presents a significant safety risk, including: Potential for fire due to sustained electrical arcing Possible high-voltage backfeed from the vehicle’s onboard charger (OBC) onto the AC input lines Failure of protective devices (surge suppression components destroyed) Risk of similar incidents occurring in other vehicles The damage pattern suggests a high-energy electrical fault localized between L1 and L2 without ground involvement. Current Status Vehicle has been out of service since February 21, 2026 Subaru has had possession of the vehicle since February 24, 2026 No determination or repair has been provided after several weeks Requested Action I request that NHTSA: Investigate potential onboard charger (OBC) failure modes Evaluate risk of electrical backfeed or uncontrolled fault conditions during charging Determine whether this represents a broader safety defect affecting other vehicles

NHTSA ID
11732522
Incident
Feb 21, 2026
Filed Mar 20, 2026

BLUETOOTH CONNECTION WITH PHONE KEEPS DISCONNECTING WHILE I'M DRIVING AND/OR USING MY PHONE FOR CALLS/MAPS/GUIDANCE. DEALERSHIP TELLS ME THEY CANNOT DO ANYTHING ABOUT IT. USB CONNECTION HELPS, BUT STILL DROPS. SAFETY ISSUE, CAUSES MAJOR DISTRACTIONS.

NHTSA ID
11725925
Incident
Mar 1, 2026
Suspension
Filed Sep 8, 2025

When going over Speed bumps, or experiencing a change in approach angle, primarily at speeds between 15 and 25 MPH, the Solterra's Left Front Suspension makes a click. it's not a knock or a thunk, it's a click. I went to the dealer, let them know the situation. They were unable to recreate the noise. Paperwork included.

NHTSA ID
11685757
Incident
Aug 22, 2025

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .