RoadVitals

2006 Sutphen Chassis Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Dec 23, 2009
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 23, 2009

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2006 Sutphen Chassis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Powertrain (other)
Filed Dec 23, 2009

SOUTH METRO FIRE RESCUE AUTHORITY HAS FOUR 2006 SUTPHEN SPH AERIAL DEVICES. ONE IS A TRUCK (NO FIRE PUMP) AND THREE THAT ARE LADDERS WITH FIRE PUMPS AND A WATER TANK (QUINT). THE UNITS WITH PUMPS HAVE HAD REPEATIVE DRIVE LINE FAILURES INCLUDING EJECTING THE DRIVELINE WHILE DRIVING DOWN AN INTERSTATE AT 65-70 MILES PER HOUR. ONE UNIT HAS HAD TWO DRIVELINE FAILURES IN THE PAST EIGHT MONTHS. THE LAST FAILURE INCLUDED A TOTAL REBUILD FOR THE FIRE PUMP BASED ON DRIVELINE VIBRATION AND FAILURE. THE PROBLEM HAS BEEN DISCUSSED WITH THE MANUFACTURER AND THEY TOLD SOUTH METRO FIRE THAT, "YES WE KNOW THE DRIVELINES ARE INSTALLED INCORRECTLY AND DO NOT MEET ALLISON TRANSMISSION INSTALLATION REQUIREMENTS." THE MANUFACTURER ALSO TOLD SOUTH METRO FIRE THAT THEY KNOW THE PROBLEM EXISTS FOR ALL PRE 2007 AERIAL APPARATUS AND HAVE SLIGHTLY IMPROVED BUT STILL DO NOT MEET ALLISONS INSTALLATION REQUIREMENTS FOR ALL POST 2007 AERIAL APPARATUS YET WERE NOT WILLING TO ASSIST IN IMPROVING THE DRIVELINE ANGLES AND PERFORMANCE FOR THE FOUR 2006 SPH LADDERS. THIS PRESENTS A VIABLE SAFETY AND LIABILITY CONCERN FOR SOUTH METRO FIRE RESCUE AUTHORITY FIRE CREWS OPERATING THESE UNITS AND THE SERVICE PROVIDED TO SOUTH METRO'S CITIZENS. *TR

NHTSA ID
10296801
Incident
Nov 6, 2009
Mileage
20,984 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .