RoadVitals

2020 Sutphen Fire Truck Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Dec 13, 2021
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

7 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

21V962000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Dec 13, 2021
184 units potentially affected
The defect: Sutphen Corporation (Sutphen) is recalling certain 2016-2020 Sutphen fire trucks. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
The risk: A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
The remedy: On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators. Repairs will be performed free of charge. Owners were notified of the defect on January 4, 2021. Owners may contact Sutphen customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov
21V891000

STEERING:HYDRAULIC POWER ASSIST:PUMP

Nov 17, 2021
20 units potentially affected
The defect: Sutphen Corporation (Sutphen) is recalling certain 2020 Sutphen Fire trucks. Pressure may build in the power steering pump and break the shaft seal, resulting in a loss of power steering assist.
The risk: A loss of power steering assist can increase the risk of a crash.
The remedy: Dealers will inspect the power steering pump serial numbers, and the affected pumps will be replaced, free of charge. Owners may contact Sutphen customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov
21V824000

EQUIPMENT

Oct 20, 2021
1 units potentially affected
The defect: Sutphen Corporation (Sutphen) is recalling one 2020 Fire Truck equipped with a Cummins generator set. The lifting cables may be improperly crimped.
The risk: An improperly crimped cable may come out of place during a lifting operation, possibly causing the generator set to fall, increasing the risk of injury.
The remedy: Cummins will inspect the lifting cable, and either replace the cable or install a warning label, free of charge. Owner notification letters were mailed in October 29, 2021. Owners may contact Sutphen's customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov
21V823000

EXTERIOR LIGHTING

Oct 19, 2021
2 units potentially affected
The defect: Sutphen Corporation (Sutphen) is recalling one 2017 Fire Truck and one 2020 Fire Truck, equipped with Code 3 7x9 Stop-Tail-Turn Reverse All-in-One LED lights. The lights may be too bright, exceeding the maximum light output allowed which may adversely affect the vision of drivers. As such, these vehicle fails to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
The risk: The excessive brightness may affect the vision of other drivers, increasing the risk of a crash.
The remedy: Sutphen assisted the owners in obtaining filter kits from the light manufacturer, free of charge. Both affected vehicles have been remedied and therefore no owner letters will be mailed. Owners may contact Sutphen customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov
21V580000

FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

Jul 29, 2021
604 units potentially affected
The defect: Sutphen Corporation (Sutphen) is recalling certain 2017-2020 Fire Trucks. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will inspect the rail threads and fuel lines for damage, and replace the rail as necessary, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov
21V581000

FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jul 29, 2021
33 units potentially affected
The defect: Sutphen Corporation (Sutphen) is recalling certain 2020-2021 Fire Trucks. A fuel leak may occur from the hoses between the fuel pump and remote fuel filter head.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Dealers will replace the fuel hoses, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Sutphen customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov
21V412000

EQUIPMENT

Jun 2, 2021
8 units potentially affected
The defect: Stuphen Corporation (Stuphen) is recalling certain 2019-2020 Fire Trucks equipped with a battery-powered 3600 wireless remote controller unit used to control the movement of electric firefighting monitors in firefighting vehicles. The monitor is used to direct the water stream and adjust the spray pattern. The wireless remote controller's sleep mode is disabled, and results in the batteries discharging faster than normal.
The risk: Inability to use the wireless remote controller may hinder firefighting efforts, increasing the risk of injury.
The remedy: Dealers will update the wireless remote controller unit software, free of charge. The manufacturer has not yet provided a schedule for recall notification. Owners may contact Stuphen customer service at 1-614-889-1005.
Sutphen CorporationView on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources