2009 Sutphen Sph 100 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Sutphen Sph 100, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure150.0%
- Other / unspecified150.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE LADDER RETRACTING RAPIDLY INTO ITS BEDDED POSITION. THE SUDDEN STOP CAUSING MULTIPLE INJURIES TO THE OCCUPANTS. AT THE TIME THE ONLY OBVIOUS FAILURE WAS THE RETRACTION AND EXTENSION CABLES. AT THIS TIME THE FAILURE IS STILL BEING INVESTIGATED BY SEVERAL PARTIES AS TO ACTUAL CAUSE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE LADDER RETRACTING RAPIDLY INTO ITS BEDDED POSITION. THE SUDDEN STOP CAUSING MULTIPLE INJURIES TO THE OCCUPANTS. AT THE TIME THE ONLY OBVIOUS FAILURE WAS THE RETRACTION AND EXTENSION CABLES. AT THIS TIME THE FAILURE IS STILL BEING INVESTIGATED BY SEVERAL PARTIES AS TO ACTUAL CAUSE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .