2003 Suzuki Aerio Problems

CRACKING AND BENDING OF RIM WHERE THE TIRE BEAD SEALS,HAVE HAD TO REPLACE THREE DIFFERENT RIMS IN THE LAST TWO AND A HALF YEARS. *TR

TRUNK POPS UP WHILE DRIVING AND PAINT IS PEELING

2003 SUZUKI AERIO CV JOINT KEEPS COMING OUT DUE TO SNAP RING IN REAR END,CAR IS UNDER WARRANTY. CAR DEALER WILL NOT HONOR WARRANTY,SAYS REAR AXLE IS A AFTER MARKET PART, THIS IS NOT TRUE,WHY WOULD WE HAVE CAR WORKED ON WHEN UNDER WARRANTY, WE ARE THIRD OWNER OF CAR AND KNOW THE TWO PREVIOUS OWNERS WHICH IS A FATHER AND SON,THEY ARE ADAMANT NO WORK HAS BEEN DONE ON THIS CAR,THEY WOULD HAVE TAKEN THE CAR TO GET FIXED SINCE IT IS STILL UNDER WARRANTY, ITS VERY EASY FOR THE MECHANIC TO GET SOME REAR END AXLE AND SAY IT CAME OUT OF MY CAR ,JUST TO AVOID FIXING MY CAR,THEIR CLAIM IS IF SOMEONE ELSE WORKED ON THIS CAR THAT VOIDS THE WARRANTY, SO THIS IS THEIR CONVENIENT WAY OF GETTING OUT OF FIXING MY CAR. *TR

TL*THE CONTACT OWNS A 2003 SUZUKI AERIO. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V307000 (POWER TRAIN:MANUAL TRANSMISSION). THE DEALER IS GIVING THE CONTACT THE RUN AROUND. THE MANUFACTURER STATED THAT THE DEALER HAS THE PART, BUT THE DEALER STATED OTHERWISE. THE DEALER ADVISED HIM TO SPEAK WITH THE SERVICE MANAGER, BUT THE SERVICE MANAGER HAS NOT RETURNED HIS PHONE CALLS. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 50,000. UPDATED 02-19-08 *BF THE CONSUMER STATED WHEN CALLING TO CONFIRM THE PART IS AVAILABLE ALWAYS RECEIVES THE RUN AROUND FROM THE DEALER. UPDATED 02/19/08 *TR

TL* THE CONTACT OWNS A 2003 SUZUKI AERIO SX WAGON. THE CONTACT STATED THAT THE MANUAL TRANSMISSION DISLODGED FROM THE FIFTH GEAR WHILE DRIVING 55 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE FIFTH GEAR OF THE TRANSMISSION WAS REPAIRED. THE CONTACT WAS ALSO INFORMED THAT THE FIFTH GEAR WAS EXTERNALLY HOUSED, CAUSING THE FAILURE. THE REMAINING GEARS WERE ALL INTERNALLY HOUSED AND OPERATED AS NORMAL. THE FAILURE RECURRED APPROXIMATELY ONE WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE REPAIR SHOP AND REPAIRS WERE AGAIN PERFORMED. THE FAILURE HAD SINCE CONTINUOUSLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 82,000.

2003 SUZUKI AERIO CV JOINT KEEPS COMING OUT DUE TO SNAP RING IN REAR END,CAR IS UNDER WARRANTY. CAR DEALER WILL NOT HONOR WARRANTY,SAYS REAR AXLE IS A AFTER MARKET PART, THIS IS NOT TRUE,WHY WOULD WE HAVE CAR WORKED ON WHEN UNDER WARRANTY, WE ARE THIRD OWNER OF CAR AND KNOW THE TWO PREVIOUS OWNERS WHICH IS A FATHER AND SON,THEY ARE ADAMANT NO WORK HAS BEEN DONE ON THIS CAR,THEY WOULD HAVE TAKEN THE CAR TO GET FIXED SINCE IT IS STILL UNDER WARRANTY, ITS VERY EASY FOR THE MECHANIC TO GET SOME REAR END AXLE AND SAY IT CAME OUT OF MY CAR ,JUST TO AVOID FIXING MY CAR,THEIR CLAIM IS IF SOMEONE ELSE WORKED ON THIS CAR THAT VOIDS THE WARRANTY, SO THIS IS THEIR CONVENIENT WAY OF GETTING OUT OF FIXING MY CAR. *TR

STARTED THE CAR TO WARM IT UP, AND SMOKE CAME OUT OF DASH BOARD, MAKING GLASS WHERE SPEEDOMETER IS SMOKEY AND IT STILL IS. SMELT LIKE WIRE BURNING AND SHUT IT OFF IMMEDIATELY. WHEN CHECKED ON, A WIRE INSULATION HAD BURNT OFF CAUSING THE SMOKE AND SMELL. AFTER REPLACING THE WIRE COATING, IT WAS FINE FOR A WHILE, THEN COMING BACK FROM A TRIP TO AUGUSTA THE SPEEDOMETER NUMBER GOT DIMMER, BUT I DID NOT SMELL ANY SMOKE. SO NOT SURE WHAT THE DEFECT IS, JUST KNOW THIS CAN'T BE RIGHT. *TR

TL*THE CONTACT OWNS A 2003 SUZUKI AERIO. OVER THE COURSE OF A FEW DAYS, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE. THE NOISE INTENSIFIED AS TIME PROGRESSED. WHILE DRIVING 55 MPH, THE ENGINE NOISE BECAME LOUDER AND THE VEHICLE GRADUALLY LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE ENGINE NEEDS TO BE REPLACED. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 73,000.

DEVELOPMENT OF "BRAKE SHAKE" UNDER NORMAL CONDITIONS, I.E. USAGE UNDER 15,000 MILES ANNUALLY; WARPED FRONT DISCS DUE TO INFERIOR MANUFACTURE/MATERIALS; ATTEMPTED TO RESOLVE UNDER WARRANTY; ADVISED BY SEVERAL DEALERSHIPS TO HAVE BRAKE PADS CHANGED AGAIN, NORMAL BRAKE PAD SEATING REACTION, OTHER LIES, ETC. *NM

WHEN APPLYING THE BRAKES A LOUD BANGING SOUND WAS PRODUCED AND THE VEHICLE VEERED TO THE RIGHT. *AK BRAKE GRABS AND PULLS THE CAR OFF THE ROAD TO THE RIGHT. BRAKES SNAP AND POP CAUSING THE CAR TO STOP IN A PECULIAR FASHION. THE CAR NEEDS TO BE RECALLED BEFORE SERIOUS PROBLEMS OCCUR TOTAL BRAKE FAILURE. *BF *NM

I TOOK MY CAR IN TO BIRMINGHAM SUZUKI BECAUSE MY CAR WAS SHAKING AND WHEN YOU TURN THE CAR IT WOULD MAKE A POPPING NOISE. THEY REPAIR SHOP TOLD ME IT WAS THE RACKING PINION AND THE TIE ROD. THEY ALSO TOLD ME THAT THE CARE WAS UNSAFE TO DRIVE UNTIL IT WAS REPAIRED. MY EXTENDED WARRANTY COVERED IT. I TOOK MY CARE BACK IN ON SEPT. 6, 2005 BECAUSE MY CAR WOULD NOT START. THE REPAIR SHOP AT BIRMINGHAM SUZUKI INFORMED ME THAT WHEN THEY RAN THE DIAGNOSTIC THAT MY ECM HAD LOOSE WIRING. THEY PUT IT BACK IN AND THEN THE CAR RAN FINE. THE EXTENDED WARRANTY DID NOT COVER THAT BECAUSE THEY STATED THAT THERE WERE NO PARTS REPLACED. *JB

EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZA CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067

APPROXIMATELY IN JUNE 2005 A NOISE AND VIBRATION DEVELOPED WHEN RUNNING THE A/C AND IT TURNED OUT TO BE THE S-BELT TENSIONER, WHICH WAS REPLACED AT MY EXPENSE, AT CRAWFORD SUZUKI ON AIRWAYS BLVD. IN EL PASO, TEXAS.ON JUNE 12, 2006, WHILE RETURNING FROM TUCSON, AZ, MY WIFE NOTICED A VIBRATION AND NOISE. I TOOK THE CAR TO CRAWFORD SUZUKI ON 6/15/2006 (SMCS345882). AFTER THE CAR WAS EXAMINED BY THE TECHNICIAN I WAS TOLD THAT THE PROBLEM WAS A MISALIGNED, FACTORY INSTALLED POWER STEERING BRACKET. ACCORDING TO THE SERVICEMAN ABLE AGUIRRE, I WOULD HAVE TO FULLY PAY FOR THE REPAIR AS THE CAR IS OVER THE WARRANTY PERIOD.ON SATURDAY 17, I SPOKE TO JAVIER, THE OWNER OF THRIFTY CAR SALES AND HE AGREED THAT SUZUKI SHOULD REPAIR AT THEIR EXPENSE WHAT IS OBVIOUSLY A FACTORY DEFECT. AT CRAWFORD THEY AGREE THAT THIS IS A MATTER OF A FACTORY DEFECT AND THEREFORE THE MANUFACTURER IS RESPONSIBLE FOR IT.ON FRIDAY 23, I SPOKE TO A PERSON WHO IDENTIFIED HIMSELF AS ''MANNY'' THE SERVICE MANAGER TOLD ME THAT ALL HE COULD DO WAS TO CONTACT THE SUZUKI DISTRICT MANAGER AND HE WOULD GET BACK TO ME. HE ALSO, STATED THAT THIS SPECIFIC PROBLEM WAS ADDRESSED IN A ''SERVICE BULLETIN'' THEY HAD RECEIVED ABOUT A MONTH AFTER THESE UNITS WERE PLACED ON THE MARKET AND A REPLACEMENT BRACKET WAS AVAILABLE, BUT THERE WAS NO RECALL. SOMETIME LATER, MANNY TOLD MY WIFE THAT THEIR SOLUTION IS THAT THEY WILL PROVIDE THE PARTS AND I WILL HAVE TO PAY FOR LABOR. THIS IS UNACCEPTABLE AS I ALREADY PAID A COUPLE OF HUNDRED DOLLARS FOR A PROBLEM THAT NOW WE KNOW WAS CAUSED BY THIS FACTORY DEFECT. I THINK THAT SINCE THEY KNEW OF THE DEFECT EARLY ENOUGH, THEY ARE FULLY RESPONSIBLE SINCE THEY NEITHER THE SUZUKI DEALERSHIPS NOR THE FACTORY, DISCLOSED THIS DEFECT PRIOR TO THE SALE OF THE AUTOMOBILE TO THE PROSPECTIVE CUSTOMERS, NEITHER DID THEY MAKE AN EFFORT TO CAUSE THE REPAIR. *NM

I TOOK MY CAR IN TO BIRMINGHAM SUZUKI BECAUSE MY CAR WAS SHAKING AND WHEN YOU TURN THE CAR IT WOULD MAKE A POPPING NOISE. THEY REPAIR SHOP TOLD ME IT WAS THE RACKING PINION AND THE TIE ROD. THEY ALSO TOLD ME THAT THE CARE WAS UNSAFE TO DRIVE UNTIL IT WAS REPAIRED. MY EXTENDED WARRANTY COVERED IT. I TOOK MY CARE BACK IN ON SEPT. 6, 2005 BECAUSE MY CAR WOULD NOT START. THE REPAIR SHOP AT BIRMINGHAM SUZUKI INFORMED ME THAT WHEN THEY RAN THE DIAGNOSTIC THAT MY ECM HAD LOOSE WIRING. THEY PUT IT BACK IN AND THEN THE CAR RAN FINE. THE EXTENDED WARRANTY DID NOT COVER THAT BECAUSE THEY STATED THAT THERE WERE NO PARTS REPLACED. *JB

DT*: THE CONTACT STATED THE BUTTON USED TO OPEN THE SLIDING DOORS JAMMED. THE OCCUPANTS IN THE BACK SEAT WERE UNABLE TO EXIT THE VEHICLE. THE VEHICLE DOOR WAS RIGGED WITH A SCREW DRIVER TO RELEASE THE PASSENGERS AND FIX THE DOOR JAM. THE DEALERSHIP HAS BEEN ALERTED.

VEHICLE TENDED TO SHAKE, MAKING IT DIFFICULT TO CONTROL AND STEER THE VEHICLE . ALSO, VEHICLE HAD A HARD TIME STOPPING WHEN BRAKES WERE APPLIED. TAKEN FOR REPAIRS TWICE, BUT THE CAUSE WAS STILL UNDETERMINED.*AK

THE REASON IS THAT I BOUGHT ONE USED GOOD YEAR TIRE BUT I JUST RUN ON HIGH WAY FOR FEW MILES ONLY IT WAS SERIOUSLY FLAT ON LAST SATURDAY (MAY 9, 2009). I DID NOT KNOW WHY AN INFERIOR TIRE WOULD BE SOLD IN THE STORE, WHEN I PURCHASED IT SEEMS VERY GOOD LIKE A NEW GOOD YEAR TIRE, AND I WAS NOTICED I NEED TO PAY FOR REPLACE IT. I NOTICED THE INSIDE OF THE TIRE SOMETHING WAS MELTED---A FLIMSY PIECE OF MATERIAL. COULD YOUR OFFICE INVESTIGATE THOSE PROBLEMS, BECAUSE IF THOSE TIRES WERE EQUIPPED TO THE FRONT OF THE CARS WOULD CAUSE SERIOUS PROBLEMS ON THE HIGH WAY?. COULD YOU INVESTIGATE WHY THEY HAVE/SELL THOSE INFERIOR TIRES? THE USED TIRE STORE INFORMATION: AFFORDABLE TIRE & WHEELS; 12099 BALLAIRE BLVD, HOUSTON, TX 77072. *TR WENLUO ZHANG

I AM WRITING IN REFERENCE TO TIRE DEBRIS BEING LEFT IN THE MIDDLE OF NEW YORK'S HIGHWAYS. THESE SITUATIONS CREATE HAZARDOUS ROAD CONDITIONS AND SHOULD BE HANDLED BY THE LOCAL GOVERNMENTAL AGENCIES. TODAY, I WAS TRAVELING ON 495 GOING WEST AND A HUGE TIRE WAS LEFT IN THE MIDDLE LANE, I WAS NOT ABLE TO SWERVE SO IT CREATED DAMAGE TO MY VEHICLE OF WHICH I AM SEEKING TO B E COMPENSATED. PLEASE CONTACT ME REGARDING THIS MATTER. THANK YOU. *TR

THE WINDSHIELD CONTINUED TO FOG OR FREEZE WHEN THE DEFROSTER WAS ON. AS A RESULT THE DRIVER VISIBILITY WAS IMPAIRED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

PAINT CHIPS VERY EASILY. *JB

EN MARZO DEL 2003, ESTA SERVIDORA COMPRO UN AERIO SX GRIS DEL 2003 EN EL. CONCESIONARIO DE NIMAY SUSUKI EN VEGA BAJA, PUERTO RICO. AL LOS SEIS MESES. APROXIMADAMENTE DE ESTAR UTILIZANDO EL VEHICULO ESTE COMENZ A REFLEJAR FALLAS. *AK HASTA QUE SE APAGA MIENTRAS EST EN MOVIMIENTO. EL MISMO COMIENZA CON UN LEVE TEMBLOR EN EL GUA Y EN SEGUNDOS SE APAGA. YA LLEVA DOS VISITAS AL DEALER PARA CORRECCIN DEL PROBLEMA, PERO RECIENTEMENTE, EL VIERNES, 5 DE NOVIEMBRE DE 2004, ME OCURRI UN SERIO PERCANCE BAJANDO UNA CUESTA. SE APAG EL MOTOR MIENTRAS BAJABAMOS LA CUESTA Y NO PUDE DETENERLO HASTA LLEGAR AL FINAL, O SEA BAJ APAGADO UNA DISTANCIA CONSIDERABLE. UNA DISTANCIA DURANTE LA CUAL MIS HIJOS Y YO PENSAMOS QUE NOS IBA PASAR LO PEOR. GRACIAS A DIOS PUDE CONTROLAR LA SITUACIN. HOY ES 8 DE NOVIEMBRE Y AN NO NOS HEMOS REPUESTO DEL SUSTO. NO ME HE ATREVIDO GUIAR EL CARRO OTRA VEZ. EN ESTOS MOMENTOS ESTOY EN NEGOCIACION CON EL DEALER PARA CORREGIR EL PROBLEMA DE MI AUTO POR TERCERA OCASIN YA QUE EL VEHICULO REBAS EL MILLAJE DE GARANTA POR ESCASAS 147 MILLAS. LES NARRO MI EXPERIENCIA POR SI HA SUCEDIDO LO MISMO CON OTRAS PERSONAS TOMEN CARTAS EN EL ASUNTO, YA QUE EN EL DEALER NO HAN ENCONTRADO LA RAZN PARA ESA FALLA. POR FAVOR AYUDENOS. YO NECESITO EL CARRO PARA IR A TRABAJAR Y PODER MANTENER A MIS HIJOS Y NO ES LOGICO QUE EN MENOS DE DOS AOS ME TENGA QUE QUEDAR A PIE CON UN CARRO QUE ESTOY PAGANDO MENSUALMENTE Y EL CUAL NO ME BRINDA SEGURIDAD. NECESITO QUE ALGUIEN ME ORIENTE. MI TELEFONO ES 1-787-392-0067

TL*THE CONTACT OWNS A 2003 SUZUKI AERIO SX. THE CONTACT STATED THAT THE DOOR HANDLE BROKE WHILE ATTEMPTING TO OPEN IT. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE DEFECT. THE DOOR HANDLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,586 AND THE CURRENT MILEAGE WAS 11,000.

PURCHASE CAR MAY 13, 2004 HAD 18,000.00 MILES IT WAS A 2003 SUZUKI AERIO. WHEN I PURCHASED THE CAR I NOTICED A CLICKING, AND CLACKING NOISE WHEN YOU PUT THE CAR IN REVERSE OR MAKE A TURN. I WAS GOING OUT OF TOWN ON JUNE 25, 2004. I TOOK THE CAR TO GET SERVICE ON JUNE 23,2004, AND TO FOUND OUT WHAT WAS THAT CLACKING, AND CLICKING NOISE I WAS HEARING. AFTER THE MECHANIC TOOK A LOOK AT THE CAR HE TOLD ME HE COULD HEAR IT TO, AND THAT THE BALL BEARING NEEDED WORK HE SAID HE DID NOT HAVE THE PARTS IN AT THE TIME AND WOULD HAVE TO ORDER THEM, AND THAT IT WOULD BE IN TOMORROW. I WAS THEN TOLD HE NEEDED THE PROPER TOOLS TO WORK ON IT BUT IF I COULD BRING IT IN THAT FOLLOWING MONDAY HE WOULD THEN HAVE EVERYTHING HE NEEDED. I INFORMED HIM I WAS GOING OUT OF TOWN THAT FRIDAY, AND NEEDED BY THEN. HE TOLD ME HE DID NOT SEE ANY PROBLEM WITH ME DRIVING THE CAR OUT OF TOWN BECAUSE I HAD BEEN DRIVING IT, AND THAT IT WOULD BE FIND. ON OUR WAY TO SC THE CAR WENT OUT OF CONTROL. IT START ZIG ZAGING FROM ONE LANE TO THE NEXT. IT THEN FLIP OVER THREE TIMES ON LEVEL GOUND, AND LANDED ON THE TOP THE WHOLE FRONT AXEL FROM WHEEL ON DOWN WAS MISSING FROM THE CAR. MY NEPHEW WAS THROWN OUT THE WINDOW HAD TO HAVE EMERGECY SURGERY. THE DRIVER SUFFER CRACK VERTABRA, AND I SUFFERED INJURY TO MY EYE, HEAD, AND GLASS IN SKIN. MY SON WALKED AWAY WITH CUTS, AND LACERATIONS TO SKIN. I FORGOT TO MENTION THE MECHANIC DID SAY THERE WAS A RECALL ON THAT PARTICULAR PART OF THE CAR. THIS CAR IS VERY DANGEROUS VECHICLE, AND WOULD LIKE FOR SOMEONE TO INVESTERGATE THIS COMPLAINT. 770 478-5751*AK

WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE DUAL AIR BAGS DID NOT DEPLOY UPON IMPACT. AS A RESULT, THE PASSENGER SUFFERED SEVERE HEAD INJURIES. INSURANCE COMPANY STATED THAT "THE VEHICLE IS A TOTAL LOSS". THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *LA