2001 Suzuki Grand Vitara XL7 Problems

CONSUMER COMPLAINING ABOUT ENGINE NOISE INVOLVING THE 2001 SUZUKI GRAND VITARA.*MR CONSUMER WAS TOLD NOISE IS FROM TIMING CHAIN AND HAD THE TENSIONER ADJUSTER ASSEMBLY REPLACED. [XXX] IS THE VIN. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY WIFE'S 2001 SUZUKI XL-7 HAS MADE AN ENGINE NOISE SINCE SHE BOUGHT IT. WE HAD IT SERVICED AT 32,000 MILES FOR A RECALL AND NOTHING WAS SAID BY THE SERVICE DEPARTMENT ( STILL UNDER WARRANTY ) AGAIN AT 64,000 PLUS WE HAD IT SERVICED AND THE SERVICE DEPARTMENT SAID THAT THE VEHICLE NEEDED A NEW TIMING BELT TESIONER PUT ON FOR AROUND $1300.00 DOLLARS. I CALLED THE CUSTOMER SERVICE DEPARTMENT AND THEY SAID TO GO BY A DEALERSHIP AND GET THE DISTRICT MANAGER'S NUMBER TO TALK TO HIM ABOUT THE PROBLEM. I DID , AND I CALLED : ONLY TO BE TOTALLY DISRESPECTED BY THE DISTRICT MANAGER ([XXX]) , HE REALLY DIDN'T LIKE THE FACT THAT I GOT HIS PHONE NUMBER AND TOLD ME SO ; I HOPE HE LIKES IT NOW! THE SERVICE DEPARTMENT WHERE WE BOUGHT THIS VEHICLE HAS REALLY NOT SHOWN ANY CONCERN ABOUT MY FAMILY HAVING PROBLEMS WITH THIS VEHICLE EITHER SO I'M TELLING EVERYONE THAT DONALD CRAIG SUZUKI IN MOORESVILLE , NC COULD CARE LESS ABOUT YOUR PROBLEMS AFTER YOU BUY A CAR FROM THEM AND THEIR SERVICE DEPARTMENT IS EVEN WORSE. THEIR SERVICE MANAGER HASN'T BOTHERED TO EVEN CONTACT ME EVEN AFTER A COMPLAINT TO THE DISTRICT MANAGER ( WHO'S A REAL JERK) AND A COMPLAINT TO SUZUKI'S CORPORATE HEADQUARTERS. I HOPE THAT NOONE ELSE GETS MIXED UP[ WITH THIS GROUP BUT IF YOU DO OR HAVE PLEASE GIVE THEM A CALL AND VOICE YOUR COMPLAINT : I'M SURE THEY WOULD LOVE TO HERE FROM YOU!. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE REAR DRIVER SIDE SEAT BELT TWISTED AROUND THE CHILD'S WAIST. AS A RESULT, THE CHILD WAS TRAPPED FOR 7 HOURS. THE CONSUMER HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE CHILD. *AK *SC *JB

SEAT BELT ON THE PASSENGER'S SIDE IS NOT WORKING PROPERLY. WHEN LOCKING THE SEAT BELT BELT WILL GET STUCK, AND CONSUMER IS NOT ABLE TO TAKE BELT OFF. CONTACTED DEALER, AND DEALER IS NOT WILLING TO DO ANYTHING. *AK

WHILE DRIVING, ALL 4 TIRES MALFUNCTIONED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, 235/60R16. *AK

CURRENT TIRES HAVE INSUFFICIENT WEAR RATINGS TO CARRY PASSENGER LOAD. CURRENT TIRES ARE BRIDGESTONE (P235/70R16) WITH A RATING OF 300. CONSUMER FEELS THAT RATING ON TIRES SHOULD BE 400 TO 450. DEALER HAS INFORMED CONSUMER THAT PRESSURE SHOULD BE LOWERED TO 28 PSI, CONSUMER FEELS THIS PSI IS LOWER THAN IT SHOULD BE. *AK *SLC

LETTER REQUESTING REPORTS RELATED TO THE DEFECT ON THE INNER ACCELERATOR CABLE OF THE SUZUKI GRAND VITARA ND GRAND VITARA XL-7. *PH CONSUMER HAD TO CONTACT MANUFACTURER, AND THEY'RE ABLE TO PROVIDE CONSUMER WITH REPORTS AND INFORMATION WITH THE COMPONENT. *LA

CONSUMER RECEIVED A RECALL NHTSA 03V51200 REGARDING VEHICLE SPEED CONTROL CABLE CASING CAP. DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT RECALL REPAIRS. *AK

THE CLOCK SPRING SWITCH FAILED. AS A RESULT, AIR BAG SENSOR LIGHT CAME ON. CONSUMER WAS CONCERNED THAT THE AIR BAG WILL NOT DEPLOY UPON IMPACT. *AK

TRANSMISSION MAKES HUGE GRINDING SOUND WHEN SHIFTING INTO REVERSE - THIS HAS BEEN CONFIRMED IN WRITING BY AUTHORIZED SUZUKI SERVICE CENTER AS NORMAL YET SOUND. NLY OCCURRED IN 24TH MONTH OF OWNERSHIP.*AK

TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL7. WHILE DRIVING LESS THAN 55 MPH, THE PASSENGER SIDE BRAKES LOCKED WHILE THE DRIVER ATTEMPTED TO AVOID A SWERVING VEHICLE. TWO OF THE BRAKE LINES FAILED AND THE VEHICLE SWERVED UNCONTROLLABLY TO THE RIGHT. THE HOSES ALSO BLEW OUT AND LEFT THE VEHICLE WITHOUT ANY BRAKES. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF THE ROAD TO SAFETY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V452000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR). THE CONTACT WOULD HAVE TO PAY MORE THAN $200 TO REPLACE THE BRAKES. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,000.

TL*THE CONTACT OWNS A 2001 SUZUKI GRAND VITARA XL-7. THE CONTACT STATED THAT THE FUEL PUMP IS BURNING INSIDE THE GAS TANK, WHICH CAUSES NO CONNECTION TO THE BATTERY OF THE VEHICLE. SUZUKI ADVISED HIM TO BRING THE VEHICLE IN FOR INSPECTION. THE VEHICLE IS NOT DRIVABLE. HE RECEIVED A RECALL NOTICE IN THE MAIL FOR A FUEL PRESSURE REGULATOR. THE CONTACT HAS NOT HAD THE RECALL SERVICED FOR HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.

LIGHTS DIM/BLINK WHEN VEHICAL IS SHIFTED TO ANOTHER GEAR. TOOK TO THE DEALER AND THEY STATED THIS IS NORMAL DUE TO THE LOWER VOLTAGE SUPPLIED BY ALTERNATOR AT LOW RPM. THIS SOMETIMES IS DANGEROUS AT NIGHT WHEN ONES GOES TO SHIFT AND LIGHTS DIM.*AK