Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1999 Suzuki Grand Vitara submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CONSUMER EXPRESSES DISCONTENT REGARDING RECALL FROM SUZUKI CORPORATION *TGW THE CONSUMER STATED HE RECEIVED A RECALL LETTER STATING IT WAS THE SECOND NOTICE, BUT HE NEVER RECEIVED THE FIRST NOTICE. THE CONSUMER WAS TOLD THE REPAIRS WOULD NEED TO BE PERFORMED BY TRAINED MECHANIC WHICH WAS 80 MILES AWAY.
CONSUMER WAS DRIVING UP A STEEP HILL AND WHEN APPROACHING THE TOP OF THE HILL HE GRADUALLY PRESSED ON THE BRAKES, AS WELL AS LETTING THE GAS GO, FOR SOME REASON INSTEAD OF THE VEHICLE STOPPING, IT KEPT GOING WITH INCREASED SPEEDS. CONSUMER HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP. WHEN ATTEMPTING TO RESTART THE VEHICLE IT JUMPED AND ACCELERATED WITHOUT PRESSING THE GAS. THERE WERE NO INJURIES. *AK
INTERMITTENTLY THE VEHICLE WOULD RAPIDLY ACCELERATE. THE CONSUMER HAD TO TURN OFF THE IGNITION SWITCH TO STOP THE VEHICLE. THE DEALERSHIP KEPT THE VEHICLE FOR 1 DAY, HOWEVER THEY WERE UNABLE TO DUPLICATE THE PROBLEM. *JB *NM
WHILE DRIVING 50 MPH VEHICLE ACCELERATED TO A HIGH RATE, CAUSING IT TO ROLL OVER. DEALERSHIP NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK WHEN VEHICLE HIT SNOW, AIRBAGS FAILED TO DEPLOY. ALSO, WHEN INCIDENT OCCURRED, CONSUMER WAS DRIVING HOME FROM HAVING RECALL REPAIR MADE ON ACCELERATOR CABLE. *LA
AFTER PURCHASING MY USED VEHICLE IN APRIL OF 2003 THE VEHICLE SEEMED TO SHIFT HARD WHEN TAKEN OUT OF PARK, OR SWITCHING FROM FORWARD TO REVERSE AND SO ON. OCCASIONALLY IF FELT LIKE THE GAS PEDAL MAY BE STICKING A BIT. THE CHECK ENGINE LIGHT CAME ON & THE DEALER HAD A MECHANIC LOOK AT IT AND REPLACED THE OXYGEN SENSOR. BUT IT DIDN'T SEEM TO HELP THE SHIFTING PROBLEM. ON DECEMBER 11, 2003 AROUND 4:00 AM, I WAS RETURNING FROM DOWN STATE ON A TWO-LANE HIGHWAY, IT WAS RAINING AND AROUND 34 DEGREES. THE GAS PEDAL STUCK & THE VEHICLE WENT OUT OF CONTROL. SPINNING AROUND SEVERAL TIMES, STRIKING A GUARD RAIL, AND GOING BACKWARD INTO THE DITCH. THE VEHICLE ATTEMPTED TO ROLL-OVER BUT CAUGHT ON THE BANK AND SLAMMED BACK ON IT'S WHEELS. IT STRUCK HARD ENOUGH TO BEND 3 RIMS AND EXPLODE THE TOP OF THE RADIATOR. I AM CURRENTLY RECOVERING FROM MULTIPLE BACK & NECK INJURIES, INCLUDING TWO CRUSHED VERTEBRA AND NERVE DAMAGE CAUSING LOSS OF FUNCTION AND TREMENDOUS PAIN. I RECEIVED YOUR RECALL NOTICE ON THE ACCELERATOR CABLE & CASING 3 1/2 WEEKS AFTER THE ACCIDENT. I THINK YOU SHOULD HAVE ISSUED THE RECALL MORE EXPEDIENTLY. THANK GOD MY CHILDREN WEREN'T WITH ME!*AK
CONSUMER RECEIVED A RECALL NOTICE CONCERNING DEFECTIVE ACCELERATOR CABLE. CONSUMER WAS UNABLE TO MAKE AN APPOINTMENT UNTIL FEBRUARY 26, 2004. *AK
I DID RECEIVE NOTICE OF A RECALL OF THE 1999 SUZUKI GRAND VITARA REGARDING AN PROBLEM WITH THE ACCELERATOR CABLE AND THE PLASTIC CASING WHICH ATTACHES IT TO THE FIREWALL. I HAVE HAD THIS PROBLEM LOOKED AT THREE TIMES AT THE LOCAL SUZUKI DEALERSHIP OVER THE PAST 3 YEARS. THE RECALL LETTER STATED THAT ALL SUZUKI DEALERSHIPS HAD THE PARTS IN SHOP AND WERE READY TO CORRECT. I HAVE CONTACTED THE SUZUKI DEALERSHIP AND WAS TOLD THAT THEY DID NOT HAVE THE PARTS IN HOUSE AND WOULD NEED TO ORDER THEM AND THAT THEY WOULD CALL WHEN THEY GOT THEM IN. I MADE CONTACT WITH THEM ON MONDAY, JANUARY 11, 2004. THE LETTER OF RECALL SPECIFICALLY STATED THAT ALL DEALERSHIP HAD PARTS ALREADY ON HAND TO CARE OF THIS DANGEROUS DEFECT. I HAVE WAITED 9 DAYS TO HEAR FROM THEM AS THEY WERE SUPPOSED TO CALL WHEN THE PARTS WERE IN. THIS IS AN EXTREMELY DANGEROUS RECALL MATTER AND SUZUKI HAS NOT FOLLOWED THROUGH WITH CORRECTING THIS PROBLEM EXPEDITIOUSLY AS THEIR LETTER STATED! *CB
RECALL 03V512000 CONCERNING ACCELERATOR CABLE CASING CAP FAILURE. DEALER INDICATED TO THE CONSUMER THAT THE PARTS WERE ON NATIONAL BACK ORDER, AND WON'T BE AVAILABLE FOR A COUPLE OF MONTHS.*AK
I HAVE 1999 SUZUKI GRAND VITARA. I HAD A PROBLEM WITH THE ACCELERATOR STICKING TO THE FLOOR ABOUT A YEAR AND A HALF AGO. IT WAS STILL UNDER WARRANTY WHEN IT WAS REPAIRED. THE DEALER SAID IT WAS A BROKEN LINKAGE. NOW THE PROBLEM IS WHEN I ACCELERATE AT LOW SPEED IT MAKES A WEIRD GRUNTING GURGLING SOUND. I PLANNING ON HAVING IT CHECKED OUT WHEN I HAVE MY 3000 MILE OIL CHANGE IN SEPTEMBER.*AK
THE ACCELERATOR PEDAL HAD GONE TO THE FLOOR WITHOUT BEING APPLIED. THE MANUFACTURER WAS CONTACTED AND STATED THEY HAD NO RECALLS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE HE SUGGESTED CHANGING THE ACCELERATOR PEDAL. *AK *SCC *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .