2002 Suzuki Grand Vitara Owner Complaints

TL* THE CONTACT OWNED A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED WHILE MAKING A RIGHT TURN ONTO A BRIDGE DURING INCLEMENT WEATHER CONDITIONS FROM A STOP SIGN, CONTROL OF THE VEHICLE WAS LOST CAUSING A CRASH INTO A CEMENT WALL. THE CONTACT COULD NOT GAIN CONTROL OF THE STEERING WHEEL AND HER BODY LUNGED FORWARD ONTO THE STEERING WHEEL AS THE SEAT BELT DID NOT RETRACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. A POLICE REPORT WAS FILED (NUMBER 19005490). THE CONTACT WAS TAKEN BY AN AMBULANCE TO THE EMERGENCY ROOM FOR HER MULTIPLE INJURIES. THE CONTACT SUSTAINED A BROKEN STERNUM AND MULTIPLE TEETH, INJURED HER CHEST WALL, BOTH LEFT AND RIGHT KNEES AND NECK. THE CONTACT STATED SHE HAD SUFFERED FROM PNEUMONIA AND WAS SEEKING TREATMENT BY A NEUROLOGIST AND SEEK MEDICAL ATTENTION FOR HER LEFT KNEE. THE VEHICLE WAS NOT DRIVABLE AND WAS TOTALED. THE VEHICLE WAS TOWED TO UNKNOWN LOT. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 82,000.

NHTSA ID

11296613

Incident

Dec 4, 2019

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. THE CONTACT STATED THAT WHEN AT A STOP WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE'S ENGINE WOULD BEGIN TO REV WITH THE RPM LEVELS VIGOROUSLY FLUCTUATING. SHE NOTICED THE PROBLEM ON THREE DIFFERENT OCCASIONS SINCE JUNE 2009. SHE TOOK THE VEHICLE TO THE DEALERSHIP AND THE DEALER STATED THAT THEY COULD NOT FIND A CAUSE FOR THE FAILURES. SHE CALLED THE MANUFACTURER AND WAS INSTRUCTED TO TAKE THE VEHICLE TO THE DEALERSHIP. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 59,330. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

NHTSA ID

10312651

Incident

Jun 21, 2009

Mileage

54,000 mi

TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA. UNTIL RECENTLY, THE CONTACT HAS NEVER USED THE TIGER PAW SPARE TIRE THAT CAME WITH THE VEHICLE. WHILE DRIVING 60 MPH ON A BUSY HIGHWAY, A TIRE BLEW OUT WITH A LOUD POP. THE DRIVER WAS ABLE TO MANEUVER THE VEHICLE OFF OF THE ROAD TO SAFETY. THE FENDER WAS DAMAGED DUE TO THE TIRE AND HOW IT DETACHED FROM THE VEHICLE. THE TIRE SIZE WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES EXCEEDED 200,000. UPDATED 01/14/09. *JB

NHTSA ID

10248323

Incident

Nov 10, 2008

Mileage

200,000 mi

2002 SUZUKI VITARA WITH TRANSMISSION FAILURE. CONSUMER STATES THAT THE VEHICLE WILL GO INTO REVERSE WITH NO HELP FROM THE DRIVER AND OTHER TIMES IT WILL LOCK UP AND NOT GO INTO REVERSE. SHE ALSO STATES THAT IT HAS CAUSED DAMAGE TO PERSONAL PROPERTY. *KB THE CONSUMER STATED WHEN THE THIRD INCIDENT OCCURRED, THE VEHICLE LOCKED UP AND WOULD NOT GO INTO REVERSE. *JB

NHTSA ID

10210568

Incident

Feb 13, 2007

MY 2002 SUZUKI GRAND VITARA (LIMITED 4WD) WAS INVOLVED IN A SINGLE CAR ACCIDENT WHEN THE CRUISE CONTROL WAS ENGAGED ON THE HIGHWAY AT 55 MPH. IT WAS A HILLY STRETCH OF HIGHWAY NEAR PITTSVILLE, MO AND THERE WAS A LIGHT DUSTING OF SNOW JUST STARTING TO FALL. THE CRUISE CONTROL MADE THE CAR JUMP INTO A LOWER GEAR WHEN ASCENDING A HILL TO KEEP IT AT 55 MPH. THE RPM'S JUMPED FROM ABOUT 2,000 TO 5,000 WHEN THE CAR SHIFTED INTO 3RD GEAR - WHICH CAUSED THE TIRES TO LOSE TRACTION AND I WRECKED INTO 2 HIGHWAY SIGN POSTS AND SKIDDED SIDEWAYS ABOUT 50 YARDS INTO THE CENTER MEDIAN. IT WAS A MIRACLE THAT I DIDN'T ROLL OVER SEVERAL TIMES. IT COST ME $5,000 IN COLLISION DAMAGE TO FIX THE CAR. THE CRUISE CONTROL DOES THIS ALL THE TIME STILL WHEN EVEN ON MODERATE HILLS TO KEEP UP WITH THE SET MPH. IT IS A DESIGN FLAW IN MY OPINION. I HAVE NEVER HAD A CAR THAT NEEDED TO JUMP UP TO OVER 5,000 RPM'S JUST TO GO 65 MPH AND STAY UP WITH THE SET CRUISE SPEED. THANKS. DWS *TR

NHTSA ID

10200466

Incident

Jan 31, 2007

Mileage

52,500 mi

I AM WRITING ABOUT THE SEAT BELTS IN MY 2002 SUZUKI GRAND VITARA. THE PASSENGER SEAT BELT FREQUENTLY LOCKS UP AND DOESN'T ALLOW THE PERSON WEARING IT TO MOVE. I FIND IT VERY ANNOYING AND POTENTIALLY UNSAFE AS WHOEVER IS IN THAT SEAT USUALLY ENDS UP UNBUCKLING IT AND NOT PUTTING IT BACK ON. THIS ALSO HAPPENS IN THE REAR SEATS, ALTHOUGH IT ISN'T AS MUCH OF A PROBLEM AS I GENERALLY DON'T HAVE REAR PASSENGERS. I ALSO HAVE A PROBLEM WITH BOTH FRONT BELTS NOT RETRACTING FULLY WHEN WE EXIT THE VEHICLE, I CHECKED WITH THE DEALER, BUT REPLACING THE RETRACTOR WAS QUITE EXPENSIVE AND I FEEL THIS IS A DEFECT AS SEAT BELTS SHOULD LAST LONGER THEN A FEW YEARS. *NM

NHTSA ID

10149408

Incident

Jan 1, 2004

DT: THE CONSUMER STATED THE FRONT DRIVER'S SIDE SEAT BELT BUCKLE ASSEMBLY BROKE. THE SEAT BELT WILL NOT LOCK . HAS NOT TAKEN THE VEHICLE TO A DEALER. *AK UPDATED 12/07/05. *JB

NHTSA ID

10143880

Incident

Nov 28, 2005

Mileage

58,000 mi

WHILE DRIVING CONSUMER 2002 GRAND VITARA AIR COMPRESSOR FAILED. *TS THE CONSUMER REQUESTED REIMBURSEMENT. *SC

NHTSA ID

10142141

Incident

Oct 1, 2005

DT: THE CONSUMER STATED THERE WAS A LOUD POPPING SOUND WHILE DRIVING AT 35-40 MPH. THIS HAPPENED WITHOUT WARNING AND NO PREVIOUS PROBLEMS. THE CONSUMER INSPECTED THE VEHICLE BECAUSE SHE THOUGHT SHE MAY HAVE RUN OVER SOMETHING. THERE WAS NO EVIDENCE OF THIS, AND SHE PROCEEDED. AFTERWARDS, THE BRAKES WERE HARD TO APPLY. AGAIN THE POPPING NOISE BECAME MORE PROMINENT AFTER APPLYING BRAKE PRESSURE. THE CONSUMER INSPECTED THE VEHICLE AGAIN AND DISCOVERED NOTHING AT THAT TIME. THE POPPING NOISE CONTINUED ALONG WITH HARD BRAKING, AND THE VEHICLE WAS PULLING TO THE RIGHT IN WHICH THEY STATED THAT THE REAR BRAKES FAILED ALONG WITH THE STRUTS. THE ENTIRE HARDWARE INCLUDING THE SHOES AND THE DRUMS WERE DESTROYED. THE MECHANIC COULD NOT DIAGNOSE WHY THIS PROBLEM OCCURRED. THE VEHICLE WAS CURRENTLY IN THE SHOP FOR REPAIRS. *AK (11/23/05) THE CONSUMER WAS INFORMED THAT THE CABLES HAD BROKEN LOOSE AND THE REAR BRAKES COULD SELF DESTRUCT. *SC

NHTSA ID

10140554

Incident

Oct 18, 2005

Mileage

41,000 mi

AT SPEED OF 55 MPH ON A HIGHWAY, I WAS CUT OFF BY ANOTHER VEHICLE. I HAD TO APPLY MY BRAKES QUICKLY, AND MUCH TO MY SHOCK, THE CAR WENT SIDEWAYS AND SLAMMED INTO A STEEL DIVIDER. THIS CAUSED BODY DAMAGE TO MY VEHICLE TO THE ENTIRE PASSENGER SIDE - FROM FRONT TO BACK AND EVERYTHING IN BETWEEN. I HAVE NOT HAD ANY REPAIRS DONE AS OF YET. *JB

NHTSA ID

10130652

Incident

Jun 13, 2005

Mileage

41,119 mi

THE VEHICLE INTERMITTENTLY BEGAN TO RAPIDLY ACCELERATE WHEN ENGAGED FROM NEUTRAL TO DRIVE. THE DEALERSHIP INSPECTED THE VEHICLE FOUR TIMES AND REPLACED THE CABLE ACCELERATOR. *AK THE FIRST OCCASION OCCURRED AS THE CONSUMER PLACED THE VEHICLE INTO DRIVE AND THE VEHICLE WENT FLYING INTO THE NEXT PARKING SPACE. THE CONSUMER PRESSED THE BRAKE TO THE FLOOR, BUT THE VEHICLE CONTINUED ON. THE VEHICLE WAS PLACED INTO NEUTRAL, BUT NOTHING CHANGED, THE ENGINE CONTINUED RACING. THE CONSUMER WAITED A FEW MINUTES AND THE VEHICLE WAS STARTED AGAIN AND WAS BACK TO NORMAL. ON THE SECOND OCCASION, THE VEHICLE WAS STARTED AND PLACED INTO DRIVE AND EXACT SAME THING OCCURRED, BUT ONLY THIS TIME, THE VEHICLE WAS SHUT OFF AND STARTED BACK AGAIN IN FULL THROTTLE. ON THE THIRD OCCASION, WHEN THE SHIFTER WAS PLACED INTO DRIVE, THE ENGINE BEGAN TO RACE. THE BRAKE WAS APPLIED AND THE SHIFTER WAS PLACED IN NEUTRAL BUT THE VEHICLE CONTINUED TO RACE. *SC *JB

NHTSA ID

10090387

Incident

Sep 3, 2004

FUEL DOOR FELL OFF AGAIN!!!!

NHTSA ID

10116019

Incident

Mar 26, 2005

Mileage

63,500 mi

GASOLINE FUEL DOOR FELL OFF FOR NO REASON, AS FAR I CAN TELL, ALL THE HARDWARE THAT WOULD SECURE FUEL DOOR IS STILL THERE. I HAVE SEEN OTHER SUZUKI'S WITH THE SAME THING. *JB

NHTSA ID

10114846

Incident

Mar 9, 2005

Mileage

62,000 mi

THE PEDALS ARE TO CLOSE, CAUSING THE CONSUMER TO SIMULTANEOUSLY DEPRESS THE BRAKE/ACCELERATOR PEDAL. THE DEALERSHIP WILL BE NOTIFIED. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM

NHTSA ID

10108544

Incident

Dec 21, 2004

Mileage

47,000 mi

SUZUKI TAKEN TO DEALER 3 TIMES FOR IGNITION LOCKED AND 2 TIMES FOR THE 4WD PROBLEM. *BF WHEN THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER FOR THE SECOND TIME REGARDING THE 4-WHEEL IT WAS DETERMINED THAT THE FAILURE WAS INTERNAL LOCATED IN THE FRONT DIFFERENTIAL ASSEMBLY. *JB

NHTSA ID

10109523

Incident

Jan 3, 2005

CONSUMER APPLIED THE ACCELERATOR PEDAL AND VEHICLE FAILED TO MOVE. AFTERWARDS THE VEHICLE ACCELERATED HESITANTLY ON ITS OWN. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM HAPPENED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK

NHTSA ID

10106775

Incident

Jan 4, 2005

THERE WAS A VIBRATION COMING FROM THE BRAKES. THE ROTORS HAD COMPLETELY WARPED. *JB

NHTSA ID

10101553

Incident

Nov 19, 2004

REPLACEMENT PARTS WERE NOT AVAILABLE TO PERFROM RECALL REPAIRS.*MR *JB *NM

NHTSA ID

10081844

Incident

Jun 1, 2004

CONSUMER RECEIVED A RECALL NOTICE(04V427000) FOR THE FUEL PRESSURE REGULATOR. NO PARTS WERE AVAILABLE. *JB

NHTSA ID

10096864

Incident

Oct 14, 2004

CONSUMER STATED SHE RECEIVED A RECALL NOTICE (CAMPAIGN #0442700), BUT WHEN SHE TOOK HER VEHICLE TO THE DEALER FOR THE REPAIR SHE WAS TOLD THAT THEY ARE BACK LOGGED. THEY ALSO TOLD HER THAT THEY DO NOT KNOW WHEN THEY WILL RECEIVE THE PARTS TO DO THE RECALL. THE DEALER ALSO TOLD HER THAT THEY HAVE CALLED THE MANUFACTURER AND WAS TOLD THAT THEY DO NOT KNOW WHEN THEY WILL SENT THE PART. THE DEALERSHIP NAME IS BELL ROAD SUZUKI 999 W BELL RD PHOENIX, AZ 85023 602 993 3322. PLEASE HELP. *JB

NHTSA ID

10096629

Incident

Oct 12, 2004

WHILE DRIVING 65 MPH AND PUSHING IN THE CIGARETTE LIGHTER LIGHTER POPPED OUT AND LANDED INTO SOME TISSUE, WHICH CAUGHT ON FIRE. CONSUMER WAS ABLE TO PULL THE VEHICLE OVER AND EXTINGUISH THE FIRE. DEALER WAS NOTIFIED. *AK

NHTSA ID

10091884

Incident

Aug 27, 2004

Mileage

49,000 mi

2002 SUZUKI GRAND VITARA. DRIVERS HEATED SEAT WIRING FIRE.*JB

NHTSA ID

10086600

Incident

May 9, 2004

Mileage

24,651 mi

WHILE DRIVING AT ANY SPEED AND HITTING A BUMP IN THE ROAD LOST STEERING WHEEL CONTROL. ALSO, FRONT TIRES WERE NOT ALIGNED, AND THE INNER PART OF THE TIRES WORE OUT PREMATURELY.*AK

NHTSA ID

10080182

Incident

Jun 28, 2004

Mileage

17,260 mi

CONSUMER RECEIVED ON JANUARY 2004 NHTSA RECALL 03V512000 REGARDING ACCELERATOR CABLE CASING CAP THAT WAS ATTACHED TO THE VEHICLE FIREWALL COULD CRACK DUE TO EXTENDED EXPOSURE TO FORCES FROM THE ACCELERATOR CABLE, AND INSUFFICIENT LONG TERM DURABILITY OF THE PLASTIC CASING CAP. THE DEALERSHIP STILL DID NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL.*AK

NHTSA ID

10073447

Incident

May 11, 2004

THE CONSUMER RECEIVED A RECALL LETTER REGARDING THE CABLE CASING CAP. THE DEALERSHIP STILL DOES NOT HAVE THE PARTS AVAILABLE TO CONDUCT THE RECALL REPAIR. *AK *SC *JB

NHTSA ID

10062961

Incident

Mar 11, 2004

Mileage

26,000 mi