2011 Suzuki SX4 Owner Complaints

CONSTANT HUMMING FROM THE REAR HATCH LOCK ACTUATOR -- AND THE REAR HATCH PARTIALLY UNLOCKS AND UNLATCHES ITSELF WHILE THE CAR IS IN MOTION. THE POWER LOCKING SYSTEM IS MALFUNCTIONING COMPLETELY. THE DAYTIME RUNNING LIGHTS AND AUTOMATIC INDOOR DOME LIGHT ALSO STOPPED WORKING. I REPLACED THE REAR HATCH LOCK ACTUATOR WITH A BRAND NEW SUZUKI PART, BUT DETERMINED THIS IS NOT THE CAUSE OF THE PROBLEM. PER THE ATTACHED PDFS OF ONLINE REPAIR FORUM POSTS, APPARENTLY ALL OF THESE ISSUES ARE PART OF A CIRCUIT THAT NORMALLY IS ACTIVATED WHEN ONE RELEASES THE PARKING BRAKE. ACCORDING TO THOSE WHO INVESTIGATED THE PROBLEM IN SOME DEPTH (SEE THE ATTACHED PDFS), A SHORT IN THIS CIRCUIT ENDS UP CAUSING ONE OF THE TERMINALS IN THE BODY CONTROL MODULE ("BCM") TO BURN OUT. THIS IS A SAFETY ISSUE BECAUSE (I) IT IS DANGEROUS TO HAVE THE REAR HATCH RELEASE AND/OR FLY OPEN WHILE DRIVING, AND (II) THE DAYTIME RUNNING LIGHTS ALSO ARE DISABLED BY THIS ELECTRICAL FAILURE. I MADE SUZUKI AWARE OF THIS PROBLEM IN DECEMBER 2018 AND AGAIN TODAY. THE PROBLEM LIKELY ENTAILS A REPAIR COST GREATER THAN $1,000, BUT SUZUKI IS UNWILLING TO TAKE ANY ACTION.

NHTSA ID

11242067

Incident

Nov 9, 2018

Mileage

41,500 mi

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY DAY FOR THE PAST THREE WEEKS. THE VEHICLE WAS TAKEN TO FITZGERALD WHEATON (10915 GEORGIA AVENUE, WHEATON, MD 20902) WHERE IT WAS DIAGNOSED THAT THE PRESSURE CONTROL SHIFT SOLENOID "B" FAILED AND THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 148,280.

NHTSA ID

11131013

Incident

Sep 24, 2018

Mileage

148,280 mi

VEHICLE STALLED WITHOUT WARNING. VEHICLE IS DIFFICULT TO STEER WHEN ALL ELECTRICAL POWER WENT OUT. THE ONLY THING SHOWING ON THE DASHBOARD IS THE ENGINE SYMBOL. VEHICLE STARTS WITHOUT PROBLEM AFTER INCIDENT. *TR

NHTSA ID

10711808

Incident

Apr 18, 2015

Mileage

70,100 mi

TL*THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10693259

Incident

Mar 10, 2015

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE OPERATING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, UPON INSPECTION BY THE DEALER, THE VEHICLE WAS DIAGNOSED WITH A FAILURE ON THE DRIVER SIDE AIR BAG THAT CAUSED THE WARNING LIGHT TO ILLUMINATE. THE CONTACT WAS INFORMED THAT THE AIR BAG WAS PREVIOUSLY REPAIRED ON THE PASSENGER SIDE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID

10681597

Incident

Aug 1, 2014

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE PROCEEDING THROUGH TRAFFIC AT APPROXIMATELY 15 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID ENTERING THE INTERSECTION ON THE RED LIGHT. A DRIVER ENTERING THE INTERSECTION FAILED TO STOP AND CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE PASSENGER AND DRIVER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY. THE PASSENGER AND CONTACT SUFFERED BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS) IN MAY OF 2014. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10661176

Incident

Nov 28, 2014

Mileage

60,000 mi

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT REMAINED ILLUMINATED ALTHOUGH THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V405000 (AIR BAGS); HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. UPDATED 12/2/14*CN THE CONSUMER STATED THE FAILURE WAS PASSED ITS WARRANTY THEREFORE THE COST FOR REPAIR WOULD NOT BE COVERED. UPDATED 05/7/2015 *JS

NHTSA ID

10650864

Incident

Sep 1, 2014

Mileage

16,000 mi

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. WHILE DRIVING AT AN UNKNOWN SPEED, THE ELECTRICAL COMPONENTS FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,000.

NHTSA ID

10621444

Incident

Jul 26, 2014

Mileage

89,000 mi

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED THERE WAS A CRACK ON THE SIDE OF THE VALVE STEM THAT CAUSED A SLOW LEAK IN THE TIRE. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30000.

NHTSA ID

10458467

Incident

Apr 1, 2012

Mileage

30,000 mi

2011 SUZUKI SX 4 CROSSOVER. CONSUMER WRITES IN REGARDS TO GAS MILEAGE AND TRANSMISSION ISSUES *TGW THE CONSUMER STATED THE DEALER INFORMED HIM, IT WOULD TAKE UP TO 5,000 MILES IN ORDER FOR HIM TO GET 23 MPG. THE CONSUMER ALSO STATED THERE WAS A HESITATION WITHIN THE TRANSMISSION WHILE DRIVING. *JB

NHTSA ID

10446518

Incident

Feb 1, 2012

TL* THE CONTACT OWNS A 2011 SUZUKI SX4. THE CONTACT STATED WAS USING THE TIRE JACK TO LIFT THE VEHICLE AND CHANGE A TIRE. DURING THE PROCESS, THE BASS OF THE JACK BENT AND THE VEHICLE FELL BACK DOWN TO THE GROUND. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,700. THE VIN WAS UNAVAILABLE.

NHTSA ID

10436744

Incident

Nov 15, 2011

Mileage

2,700 mi

TL* THE CONTACT OWNS A 2011 SUZUKI SX4 AWD (NA). WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT ATTEMPTED TO TURN ON THE HIGH BEAMS AND THE NOTICED THE HEAD LIGHTS HAD NOT BEEN TURNED ON. THE CONTACT STATED THE DAYTIME RUNNING LIGHTS WERE ILLUMINATED AND WERE BRIGHT AND HE THOUGHT THE HEAD LIGHT WERE ON. THE INSTRUMENT PANEL LIGHTS WERE ILLUMINATED WHICH THE CONTACT STATED USUALLY INDICATED THE TAIL LIGHTS ARE ON. THE CONTACT WENT THROUGH THE MANUAL AND STATED IT DID NOT SEE INFORMATION REGARDING THE INSTRUMENT PANEL ILLUMINATING WITHOUT THE HEADLIGHT BEING ILLUMINATED. THE DEALER WAS CONTACTED AND STATED THAT WAS THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED BUT BECAUSE THE CONTACT WAS RECORDING THE CALL THEY COULD NOT SPEAK WITH HIM. THE APPROXIMATE CURRENT MILEAGE WAS 1,600.

NHTSA ID

10393844

Incident

Mar 30, 2011

Mileage

1,600 mi

2008 FORENZA SUZUKI THE TRANSMISSION SLIPS OUT OF GEAR WHEN DRIVING AND THE COMPUTER ON THE DASHBOARD MAY CHANGE FROM DRIVE TO REVERSE, PARK OR NEUTRAL WHILE THE CAR IS IN MOTION. THE DEALER STATES THAT IT MAY NOT BE COVERED UNDER WARRANTY. THE PASSENGER DOOR HANDLE BROKE OFF. *TR

NHTSA ID

10384111

Incident

Feb 23, 2011

Mileage

50,000 mi