1999 Suzuki Vitara Owner Complaints

TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. WHILE DRIVING AT AN UNKNOWN SPEED THE VEHICLE ACCELERATED ON ITS OWN. WHEN THE CONTACT APPLIED THE BRAKES THEY FAILED TO ENGAGE. THE VEHICLE CONTINUED TO ACCELERATE AND CRASHED INTO A TRUCK AND CAUSED SERIOUS DAMAGES TO THE VEHICLE. THE CONTACT SUSTAINED A TORN LIGAMENT TO HER ARM, SKIN TISSUE INJURIES, AND A CONCUSSION. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR THE ACCELERATOR PEDAL AFTER THE CRASH OCCURRED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE DEALER WAS NOT NOTIFIED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 11/08/10 * BF UPDATED 11/10/10

NHTSA ID

10348236

Incident

Jun 20, 2010

WHILE DRIVING AT NIGHT, BRAKES WERE APPLIED IN AN EMERGENCY STOP TO AVOID HITTING A DEER RUNNING ACROSS THE HIGHWAY. THERE WAS A LOUD BANG NOISE FROM THE FRONT OF THE CAR.ANCHOR FOR THE RIGHT "A" ARM IS RUSTED OUT IN THE FRAME FRONT CROSS MEMBER CAUSING THE VEHICLE TO DIVE TO THE LEFT AND INTO THE ONCOMING LANE OF TRAFFIC WHEN THE BRAKES WERE APPLIED TO AVOID HITTING A DEER CROSSING THE ROAD. FRAME CROSS MEMBER AND RELATED PARTS WILL HAVE TO BE REPLACED. VEHICLE IS NOW UNSTABLE GOING DOWN THE ROAD.

NHTSA ID

10323384

Incident

Mar 29, 2010

Mileage

235,300 mi

TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. WHILE THE CONTACT WAS REPAIRING THE BRAKES, HE DISCOVERED CORROSION ON THE FRONT CROSS MEMBER (FRAME). THE CONTACT IS A MECHANIC AND STATED THAT IF THE FRAME COMES APART, IT CAN CAUSE THE FRONT SUSPENSION TO FAIL. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE AND CURRENT MILEAGES WERE 128,000.

NHTSA ID

10238761

Incident

Aug 18, 2008

Mileage

128,000 mi

FRONT SUSPENSION CROSSMEMBER HAS RUSTED THROUGH ON MY 1999 SUZUKI VITARA. THE CHEVROLET TRACKER, WHICH IS THE SAME CAR HAS HAD A SAFETY RECALL DUE TO THIS ISSUE. THIS POSES A SIGNIFICANT SAFETY CONCERN! *TR

NHTSA ID

10238726

Incident

Aug 16, 2008

Mileage

125,000 mi

TL*THE CONTACT OWNS A 1999 SUZUKI VITARA. THE CONTACT STATED THAT HE HAS EXTREME DIFFICULTY TURNING THE STEERING COLUMN BECAUSE IT REMAINS IN A FIXATED POSITION. HE INSPECTED THE STEERING FLUID AND CONCLUDED THAT THE LEVELS WERE NORMAL. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 98V324002 (STEERING:WHEEL AND HANDLE BAR), THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 138,000.

NHTSA ID

10233633

Incident

Jun 28, 2008

Mileage

138,000 mi

WHILE DRIVING 35 MP ENGINE LOCKED UP. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP REPAIRED THE PROBLEM ONCE, BUT IT WAS NOT RESOLVED. *AK....*AK

NHTSA ID

10103801

Incident

Dec 8, 2004

Mileage

100,000 mi

WHILE DRIVING AT 45 MPH A COLLISION OCCURRED, CONSUMER'S VEHICLE HIT ANOTHER VEHICLE IN THE REAR. UPON IMPACT, AIR BAG DID NOT DEPLOY. CONSUMER SUSTAINED BAD INJURIES. *AK

NHTSA ID

10101255

Incident

Nov 17, 2004

THE CONSUMER EXPERIENCED THE SAME PROBLEM AS STATED IN RECALL 04V427000. THE CONSUMER CONTACTED THE SUZUKI CORPORATION, AND WAS TOLD THAT HE WAS A PART OF THE RECALL. THEN, SUZUKI TURNED AROUND, AND TOLD THE CONSUMER THAT HE WAS NOT A PART OF THE RECALL. *AK THE CONSUMER FELT THAT BEING EXCLUDE FROM THE RECALL WAS UNFAIR AND THAT THE ONLY DIFFERENCE WAS THAT THE RECALL WAS FOR THE 6 CYLINDER AND NOT THE 4 CYLINDER. *SC *JB

NHTSA ID

10098924

Incident

Oct 1, 2002

1999 VITARA HAS LOUD VIBRATION BETWEEN 55 TO 65 MPH. HAVE TO DRIVE BELOW OR ABOVE MPH RANGE TO STOP VIBRATION. SAFETY ISSUE. NUMEROUS OTHER COMPLAINTS ON FILE. FEEL INVESTIGATION IS WARRANTED.*AK

NHTSA ID

10065816

Incident

Mar 6, 2004

Mileage

6 mi

BRAKE LIGHTS KEPT BLOWING OUT ON THEIR OWN. THE BRAKE LIGHTS FAILED SIX TIMES. DEALER WAS CONTACTED. *AK

NHTSA ID

10053379

WHILE DRIVING AT 75 MPH WITH THE CRUISE CONTROL ON, THE VEHICLE BECAME STUCK IN CRUISE MODE. WHEN TRYING TO DISENGAGE THE CRUISE CONTROL, THE CONSUMER WAS UNABLE TO DO SO. THE CONSUMER STRUGGLED TO APPLY THE BRAKES, FINALLY GETTING THE VEHICLE TO SLOW DOWN ENOUGH TO SHUT THE IGNITION OFF. THE VEHICLE WAS RESTARTED, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE CONSUMER HAD TO PHYSICALLY PULL THE GAS PEDAL FROM THE FLOOR OF THE VEHICLE. THE DEALER AND MANUFACTURER HAD NOT BEEN NOTIFIED. *AK *SCC *JB

NHTSA ID

10042021

Incident

Sep 29, 2003

Mileage

42,214 mi

THE TRANSMISSION DID NOT EASILY GO INTO 3RD GEAR. THERE WAS A HORRIBLE VIBRATION AND NOISE WHEN DRIVING DOWN THE ROAD AND A FEELING OF LOSS OF CONTROL OF THE VEHICLE WHEN TRAVELING ON THE HIGHWAY. *TT

NHTSA ID

10020833

Incident

Aug 1, 1999

FROM DAY ONE, THE BELT ON THE CAR MADE A CHIRPING NOISE. THE CAR HAD GONE BACK TO THE DEALER ON 4 DIFFERENT OCCASSIONS-AND AS OF RIGHT NOW, THE BELT HAS BEEN CHANGED THREE DIFFERENT TIMES, BUT THE NOISE CONTINUES. WHEN IT RAINS, IT GETS A VERY LOUD SQUEAKY NOISE. ADDITIONALLY, THE CHECK ENGINE LIGHT CAME ON RIGHT AFTER PURCHASE. I TOOK THE CAR BACK TO THE DELAER AT LEAST TWICE, AND I WAS TOLD IT WAS THE SENSOR, BECAUSE THE ENGINE WAS FINE. HOWEVER, THE CHECK ENGINE LIGHT CONTINUED TO COME ON OCCASSIONALLY OFF AND ON. I HAD CONSISTENT OIL CHANGES AND SCHEDULED MAINTENANCE DONE, BUT LAST WEEK, ENGINE CHECK LIGHT STARTING FLASHING. COME TO FIND OUT, THE #3 CYLINDER GOING INTO THE ENGINE WAS GONE. I WAS TOLD THIS HAD TO BE AND ON-GOING PROBLEM-IT DID NOT HAPPEN OVER NIGHT. EVIDENTLY, THERE WAS A PROBLEM EXACTLY ALL THE TIMES THE LIGHT CAME ON. AS A RESULT, I HAD TO PAY OVER $2000 TO GET THE CAR FIXED. *AK

NHTSA ID

762686

Incident

May 30, 2002

VEHICLE SWERVES AT ANY SPEED, IT'S DIFFICULT TO CONTROL VEHICLE, ALIGNMENTS HAVE BEEN DONE AND TIRES WERE REPLACED, HOWEVER DID NOT REMEDY THE PROBLEM.*JB

NHTSA ID

8010003

Incident

Apr 1, 2001

CONSUMER RECEIVED RECALL NOTICE, CONSUMER WILL ATTACH COPY TO COMPLAINT FORM FOR FUEL PIPE HOSE IN THE BEGINNING OF JULY, DEALER NOTIFIED CONSUMER TWICE ON 7-25-01, AND 8-20-01 BECAUSE THE PARTS WERE NOT AVAILABLE, DEALER NAME SANSONES, AUTO MALL RT 21, WOODBRIDGE PHONE# 732-815-0500.*AK CONSUMER STATES AS OF OCTOBER 4,2001 NO ARRANGEMENTS HAVE BEEN MADE BY DEALER TO REPLACED PARTS.*JB

NHTSA ID

894747

Incident

Jul 11, 2001

SINCE PURCHASE CAR HAS EXHIBITED SERIOUS VIBRATION THROUGHOUT VEHICLE AT ABOUT 40 MPH AND CRUISE CONTROL UNIT OPERATES ERRATICALLY AFTER A DOWNSHIFT IS REQUIRED-SUZUKI FACTORY REPRESENATIVE ORIGINALLY SAID A NEW TYPE ECM WOULD CORRECT THE CONDITIONS BUT LATER SAID NO SUCH PART EXISTED AFTER THE DEALER HAD ORDERED IT AND WAITED TWO MONTHS FOR IT TO BE DELIVERED AND INSTALLED IN MY VEHICLE- SUZUKI SUBSEQUENTLY AUTHORIZED BALANCING THE TIRES, REPLACING THE CRUISE CONTROL MODULE, REPLACING THE DRIVESHAFT, AND REPAIRING THE DIFFERENTIAL, AND INSPECTION OF THE FRAME AND CROSSMEMBERS ALL TO NO AVAIL AS THE PROBLEMS STILL EXIST AND ARE GETTING WORSE. I HAVE EXPRESSED TO SUZUKI MY CONCERN OF A CAUSAL RELATIONSHIP BETWEEN VIBRATION AND METAL FATIGUE AND COMPONENT FAILURE AND MY CONCERN AS TO THE SAFETY OF MY VEHICLE AND SUZUKI RESPONDED TO THE DEALERSHIP BY TELEPHONE ON 07/27/01 INSTRUCTING THE DEALER TO MAKE NO REPAIR ATTEMPT AS THE VEHICLE IS "OPERATING AS DESIGN AND INTENT". ON THAT SAME DAY ANOTHER SUZUKI VITARA OWNER WAS AT THE SAME DEALERSHIP EXPERIENCING SIMILAR PROBLEMS AND WAS ALSO INFORMED BY THE SERVICE MANAGER(TOM COLGLAZIER) AND ASSISTANT SERVICE MANAGER(STEVE COOK) THAT SUZUKI WOULD AUTHORIZE NO REPAIR ATTEMPTS TO THEIR VEHICLE EITHER. AS SUZUKI IS UNWILLING TO VOLUNTARILY CORRECT THESE SERIOUS SAFETY ISSSUES CONCERNING THEIR VIATRA PRODUCT LINE I FEEL AN INVESTIGATION AND POSSIBLE RECALL ACTION IS WARRANTED.*AK

NHTSA ID

749240

Incident

Jul 24, 2001

WHILE DRIVING 65 MPH PASSENGER'S SIDE REAR AXLE BROKE AND TIRE COMPLETELY CAME OFF, CAUSE UNKNOWN. NO COLLISION/ INJURIES OCCURRED. *AK *SLC

NHTSA ID

893003

Incident

Jul 15, 2001

WHEN DRIVING OVER 50 MPH VEHICLE STARTS TO RATTLE AND SHAKE. IT SEEMS AS IF CAR IS GOING TO LOSE CONTROL. HAVE BEEN COMPLAING SINCE I PURCHASED VEHICLE BUT NO RESOLUTION AS OF YET. DO NOT WANT TO DRIVE AND CAR LOOSE CONTROL. WOULD LIKE FOR AN INVESTIGATION TO SEE IF PROBLEM WOULD CAUSE CRASH. I HAVE NOT HAD A RESPONSE FROM SUZUKI AS OF YET.

NHTSA ID

748426

Incident

Jan 1, 2001

AIR CONDITIONER FAILED TO WORK PROPERLY. IT WOULD BLOW HOT INSTEAD OFF COOL AIR. TOOK VEHICLE TO GET PART FOR AIR CONDITIONER & WAS INFORMED THAT PART WAS DEFECTIVE AND ON BACK ORDER. *AK

NHTSA ID

889190

Incident

Mar 28, 2001

TRANSMISSION DOES NOT SHIFT INTO GEAR. DEALER HAS ATTEMPTED TO REPAIR VEHICLE.*AK CONSUMER STATES TRANSMISSION HAS FAILED TO WORK PROPERLY SINCE PURCHASE DATE, WHILE TRAVELING ON HIGHWAY TRANSMISSION WOULD NOT GO INTO 5TH GEAR, MAKING IT IMPOSSIBLE TO MERGE INTO TRAFFIC, CONSUMER WAS INFORMED BY DEALER THAT THEY WOULD REPLACE THE TRANSMISSION BUT IT WOULD TAKE THREE WEEKS FOR THE TRANSMISSION TO COME IN AND ONE WEEK TO REPLACE, WHEN CONSUMER PICKED UP VEHICLE HE WAS TOLD THAT A RECIEPT WAS UNAVAILABLE AND ONE YEAR LATER WHEN HE OBTAINED A RECIEPT STATING THAT TRANSMISSION WAS REBUILT AND NOT REPLACED, CONSUMER STATES BETWEEN 3-23-2000 AND 3-16-2001 IT BECAOME DIFFUCULT TO DOWN SHIFT INTO 3RD GEARAND IMPOSSIBLE TO GO INTO REVERSE.*JB

NHTSA ID

887679

Incident

Feb 17, 2000

WHEN THE CLUTCH IS PRESSED THE ENGINE WILL DIE. THIS HAS HAPPENED 10+ TIMES SINCE 2/2000. IT HAPPENS SPORADICALLY AND DESPITE 6 RETURNS TO THE DEALER, THE PROBLEM CONTINUES. WHEN THIS HAPPENS APPROACHING A STOP LIGHT OR LEAVING THE HIGHWAY, THE STEERING LOCKS AND THE BRAKES GET VERY HARD TO DEPRESS. I HAVE GONE THROUGH AT LEAST ONE RED LIGHT OUT OF CONTROL AS A RESULT. THE DEALER CANNOT DUPLICATE THE PROBLEM.*AK

NHTSA ID

744004

Incident

Apr 11, 2001

PLASTIC USED IN THE DOOR TRIMS IS VERY BRITTLE. SUZUKI SAYS IT IS NOT A WARRANTY ISSUE. THERE IS NO SUPPORT UNDER IT.

NHTSA ID

738303

Incident

Mar 5, 2000

WHILE DRIVING VEHICLE CAUGHT ON FIRE UNDERHOOD. MANUFACTURER HAS BEEN NOTIFIED.*AK

NHTSA ID

874445

Incident

Oct 11, 2000

ENGINE CHECK LIGHT ILLUMINATES, INDICATING A MALFUNCTION IN THE SYSTEM. ALSO, WHILE DRIVING VEHICLE COMPLETELY SHUTDOWN WITHOUT WARNING. CAUSE UNKNOWN. DEALER COULD NOT IDENTIFY THE CAUSE OF THE PROBLEM. PLEASE GIVE ANY FURTHER DETAILS. *AK

NHTSA ID

864221

VEHICLE HAD BEEN PURCHASED MORE THAN 30 DAYS AGO & IT ALREADY HAS STALLED A COUPLE OF TIMES. ALSO, GEAR SHIFT SHAKES REAL BADLY, AND ENGINE CHECK LIGHT COMES ON. DEALER CAN'T FIND ANYTHING WRONG. *AK

NHTSA ID

862625

Incident

Jan 30, 2000