RoadVitals

2000 Suzuki Vitara Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
35
Latest Aug 10, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Mar 17, 2000

What this page shows

Our database holds 35 NHTSA owner-reported complaints for the 2000 Suzuki Vitara. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 35 · page 1 of 2

Body & structureSuspension
Filed Aug 10, 2010

MY SUSPENSION CROSSMEMBER FAIL WHILE HITTING THE BRAKES ON AN OFFRAMP ON MY 2000 SUZUKI VITARA. MY WHOLE VEHICLE STARTED SHAKING VERY BADLY. THE PASSENGER NOTICED THE PASSENGER SIDE WHEEL SHAKING OUT OF CONTROL AND AFTER I INSPECTED IT, I FOUND THAT WHERE THE CONTROL ARM IS MOUNTED TO THE CROSSMEMBER, IS COMPLETELY RUSTED OUT. I FOUND THAT THERE IS A RECALL FOR THE EXACT SAME PART FOR THE 2000 CHEVY TRACKER WHICH IS BASICALLY THE SAME VEHICLE. COULD NOT FIND A RECALL ON THIS PART FOR THE VITARA HOWEVER. I THINK THIS SHOULD ALSO BE RECALLED. THE VEHICLE CAN NOT BE DRIVEN UNTIL THIS COMPONENT IS REPLACED AND SOMEONE COULD HAVE ALSO GOTTEN HURT. *TR

NHTSA ID
10348381
Incident
Jul 8, 2010
Mileage
108,519 mi
Engine
Filed Mar 20, 2008

I WAS DRIVING TO WORK ON 3/18/08 AND AS I LEFT THE GAS STATION I HEARD THIS POP AND ALL OF A SUDDEN THE CAR CUT OFF. LATER AFTER HAVING IT TOWED TO A MECHANIC, I WAS TOLD THAT THE TIMING CHAIN BELT POPPED. I WAS ALSO NOTIFIED THAT THIS WAS A REGULAR OCCURRENCE WITH THE VEHICLE AND SUZUKI KNEW OF THIS, BUT HAD NO RECALL TO FIX OR CHANGE IT. I HAD NO IDEA OF THIS AND WAS TOLD WHEN BUYING THAT HAVING A CHAIN RATHER THAN A BELT WAS MUCH BETTER FOR YOUR CAR. NOT UNLESS IT POPS AND REPAIRS OF $2000 ARE NEEDED. I AM APPALLED THAT SUZUKI WOULD KNOW OF SUCH A PROBLEM AND IN NO WAY OF FIXING IT. I AM HOPING THAT SUZUKI COVERS THE COST OF THIS REPAIR AND REALIZES THAT THIS IS UNACCEPTABLE. THE DEALERSHIP TOLD ME THAT MOST OF THE CHARGE IS LABOR, BECAUSE IT WILL BE 11-13 HOURS TO GET TO THE CHAIN. I AM HOPING TO HAVE A REPRESENTATIVE LOOK AT THIS AND REALIZES THAT IF SOMEONE INVEST IN YOUR PRODUCT THAT MEANS THAT WE DON'T EXPECT IT TO NEVER BREAKDOWN, BUT IF IT DOES AND IT SOMETHING YOU KNEW WAS DEFECTIVE THEN YOU SHOULD HELP TO REPAIR IT. THANK YOU. *TR

NHTSA ID
10221852
Incident
Mar 17, 2008
Mileage
130,000 mi
Body & structure
Filed Dec 3, 2007

TL*THE CONTACT OWNS A 2000 SUZUKI VITARA. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO SHAKE AND LOSE STEERING ABILITY. THE MECHANIC STATED THAT THE SUBFRAME ROTTED AT THE POINT WHERE THE LOWER CONTROL ARM ATTACHED. AS A RESULT, THE FRONT CONTROL ARM DETACHED FROM THE CROSS MEMBER. THE MECHANIC REPLACED THE CROSS MEMBER AND THERE HAD BEEN NO FURTHER OCCURRENCES. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 31,300.

NHTSA ID
10210706
Incident
Mar 28, 2007
Mileage
29,000 mi
Airbags
Filed Mar 6, 2007
Crash reported1 injury reported

AIRBAG FAILED TO DEPLOY DESPITE FRONTAL IMPACT AT ROUGHLY 550 MPH. *JB

NHTSA ID
10184360
Incident
Mar 4, 2007
Mileage
52,000 mi
Engine
Filed Jul 19, 2006

SUZUKI IS AWARE OF LATENT DEFECTS CONCERNING TIMING CHAIN COVER SEALS THAT LEAK OIL AND WILL WORSEN OVER TIME. IT IS DOCUMENTED THAT THE LEAKS OCCUR WITH SUZUKI GRAND VITARAS FROM 1999-2001. MY GRAND VITARA IS ONE OF THOSE CARS WITH THE LATENT DEFECT. I TOOK IT TO A AUTHORIZED SUZUKI MECHANIC AS REQUIRED, BUT THEY NEVER INFORMED ME THAT SUZUKI WAS AWARE OF THE PROBLEM. AFTER FURTHER RESEARCH ON MY PART DID SUZUKI CORPORATION ACKNOWLEDGE THEY KNEW OF THE LATENT DEFECT. I AM ASKING SUZUKI IN ALL FAIRNESS TO COVER THE COST OF THIS REPAIR BASED ON THIS DOCUMENTED EVIDENCE. *NM

NHTSA ID
10162838
Incident
Jun 6, 2006
Mileage
53,500 mi
Engine
Filed Mar 18, 2006

MOTOR BLEW AT 94000 MILES RINGS WORE OUT AND POURED OIL. *JB

NHTSA ID
10153075
Incident
Dec 30, 2005
Mileage
94,545 mi
Transmission
Filed Aug 2, 2005
Crash reported

1. VEHICLE TRANSMISSION PUT INTO PARK POSITION. KEY WITHDRAWN. KEY TRANSMISSION INTERLOCK FAULTY 2. PARK POSITION DID NOT HOLD AND VEHICLE ROLLED DOWN HILL CAUSING SIGNIFICANT DAMAGE TO VEHICLE AND PROPERTY. 3. AUTOMOBILE BEING REPAIRED, TRANSMISSION IGNITION KEY INTERFACE BEING INVESTIGATED. *NM

NHTSA ID
10131056
Incident
Aug 1, 2005
Fuel system
Filed Apr 19, 2005

CHECK ENGINE LIGHT CAME ON. MY WIFE BROUGHT IT IN TO ROYAL SUZUKI TUCSON,, ARIZONA REPEATEDLY WHILE STILL UNDER WARRANTY. DEALER KEPT TELLING HER IT WAS HER FAULT FOR NOT CLOSING GAS CAP TIGHTLY ENOUGH. THIS HAPPENED SEVERAL TIMES AT A CHARGE OF $50 , EXTENDED WARRANTY DEDUCTIBLE, EACH TIME. I EVEN BOUGHT A NEW GAS CAP, NO CHANGE. NOW THAT THE WARRANTY EXPIRED, THEY TELL US IT THE FUEL PRESSURE SENSOR IN THE TANK NEEDS REPLACING. THERE ARE NO AFTER MARKET PARTS FOR THIS, AND I REFUSE TO PAY THE DEALERSHIP FOR THE PART THEY SHOULD HAVE REPLACED UNDER WARRANTY. THEREFORE, MY WIFE , LISA SCHRANT, IS DRIVING THE VEHICLE WITH THE CHECK ENGINE LIGHT CONSTANTLY ILLUMINATED. THIS MAY HIDE ANY NEW PROBLEMS WHICH MAY OCCUR.*AK

NHTSA ID
10118107
Incident
May 15, 2001
Electrical
Filed Jan 24, 2005

AFTER PURCHASE WITHIN THE FIRST YEAR, IGNITION SWITCH LOCKED UP AND MOTOR WENT OUT ON THE POWER WINDOWS. NEXT PROBLEM WAS A MAJOR OIL LEAK. SHOULD HAVE KNOWN THEN THAT I WOULD HAVE MORE PROBLEMS DOWN THE ROAD. REPAIRED BY DEALERSHIP AT APPROXIMATELY 67,000 MILES. WAS TOLD THAT FRONT AND REAR OIL SEALS WERE REPLACED. NOW AT 77,000 MILES AM BEING TOLD THAT MOTOR NEEDS REPLACEMENT. NO WARNING LIGHTS CAME ON. OIL CHANGES WERE MAINTAINED REGULARLY. TIMING CHAINS IN MOTOR HAVE BROKE. STILL OWE ON VEHICLE AND WARRANTY HAS EXPIRED AT 72,000 MILES. HAVE NEVER HAD PROBLEMS LIKE THIS WITH THE PURCHASE OF ANY OTHER VEHICLE. I ASKED DEALERSHIP WHY THE OIL SEALS WOULD GO OUT, THEY COULD NOT ANSWER THAT QUESTION. HAVE HAD OTHER VEHICLES WITH WAY OVER 100,000 MILES AND HAVE NEVER HAD TO REPLACE OIL SEALS. *NM

NHTSA ID
10107849
Incident
Sep 1, 2003
Mileage
35 mi
Engine
Filed Oct 11, 2004

OWNER OF A 2000 SUZUKI VITARA 2.0L AND CAR IS NOT EVER 4 YEARS OLD YET BUT HAS 74,000 MILES AND CATALYTIC CONVERTER ALREADY NEEDS TO BE REPLACED! NOW THE CAR IS NOT GOING TO PASS SMOG THE FIRST YEAR IT IS REQUIRED TO PASS SMOG FOR REGISTRATION PURPOSES! WHAT KIND OF BULL IS THAT! JUST A WAY FOR CA. EMISSIONS TO GET MORE MONEY! *NM

NHTSA ID
10095569
Incident
Sep 26, 2004
Brakes
Filed Jun 8, 2004

THE BRAKES ON MY 2000 SUZUKI GRAND VITARA HAVE BEEN REPLACED 4 TIMES IN 4 YEARS. THEY WERE REPLACED IN JUNE OF 2003 3 TIMES WITHIN 2 MONTHS BECAUSE THEY SQUEAK AND MAKE GRINDING NOISES. I HAVE BEEN TOLD BY MY SERVICE PEOPLE THAT THEY CONTACTED SUZUKI DIRECTLY AND WERE TOLD TO PUT ON SPECIAL NO SQUEAK BRAKES SO THEY DID---THEY STILL SQUEAK AND SOMETIMES GRIND. I HAVE HAD THE SERVICE PEOPLE CHECK THEM SEVERAL TIMES AND THERE IS NOTHING THEY CAN DO TO FIX THE PROBLEM. WHEN WE REPLACED THE FIRST SET OF BRAKES--THE BRAKES WERE WORN REALLY STRANGE. ONE PAD WAS COMPLETELY GONE ON THE BOTTOM HALF AND REALLY THICK ON THE TOP HALF. I THOUGHT I KEPT THEM BUT AM NOT SURE. THEY HAVE NOT FAILED ME BUT I AM NOT SURE THAT THEY WON'T SOMETIME IF I HAVE TO PUT THEM ON QUICKLY. I HAVE HEARD OTHER GRAND VITARA'S WITH THE SAME PROBLEM--HAVE TALKED TO A COUPLE OF OWNERS AND THEY ARE JUST AS FRUSTRATED AS I AM. I ALSO HAD THE SAME IGNITION SWITCH PROBLEM AS ANOTHER PERSON HERE. I HAD TO HAVE MY SWITCH REPLACED 2 YEARS AGO AND NOW IT IS DOING THE SAME THING. I AGREE WITH THAT PERSON--IF I HAD NOT HAD IT DONE UNDER WARRANTY--IT WOULD HAVE COST 360.00 TO FIX. I WILL HAVE TO PAY THE 360.00 THIS TIME WHEN IT GOES OUT. SOMEONE NEEDS TO LOOK INTO SUZUKI'S MANUFACTURING OF THESE CARS. I ALSO HAD MY CONDENSER GO OUT ON ME IN AUGUST OF LAST YEAR. THAT IS A PART THAT IS NOT COVERED UNDER WARRANTY BECAUSE THEY SO SELDOM GO OUT. MY CAR HAS 95000 MILES ON IT AND ALREADY I HAVE PUT LOTS OF MONEY INTO IT!!! PLEASE HELP ME OUT AND DO SOME INVESTIGATION ON THESE CARS. THANKS. *AK

NHTSA ID
10074968
Incident
Jun 30, 2003
Airbags
Filed Feb 17, 2004
Crash reported

WHILE DRIVING 30-40 MPH CONSUMER LOST CONTROL OF VEHICLE AND HIT A TREE, AND VEHICLE ROLLED DOWN INTO A 15 FEET EMBANKMENT. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK

NHTSA ID
10059196
Engine
Filed Nov 12, 2003

REAR MAIN SEAL IN THE V-6 ENGINE FAILED AND SPRAYED OIL OVER THE UNDERSIDE OF THE CAR. SMELLED LIKE IT COULD CATCH FIRE WITH THE OIL OPEN THE CATALYTIC CONVERTER. *LA

NHTSA ID
10046802
Incident
Oct 15, 2003
Mileage
62,000 mi
Engine
Filed Sep 4, 2003

MY PROBLEMS WITH MY VEHICLE STARTED RIGHT AWAY. I HAVE A 200 SUZUKI VITARA, AND WITHIN THE FIRST MONTHS I NOTICED IT WASN'T SHIFTING JUST RIGHT. I TOOK IT INTO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS NORMAL. RIGHT AWAY ALSO I NOTICED IT WAS LEAKING OIL AND WHEN I TOOK IT IN THE DEALERSHIP GAVE THE SAME ANSWER. FINALLY AFTER TAKING THE VEHICLE IN SEVERAL TIMES AND THEY WERE FORCED TO TO REALLY DEAL WITH THE ISSUES I WAS HAVING THEY TOLD ME TO BRING THE CAR IN THAT NEXT DAY. ON MY WAY TO THE DEALERSHIP MY VEHICLE STALLED. I CALLED A TOW TRUCK AND THE NEXT DAY WHEN I CALLED THE DEALERSHIP TO FIND OUT WHAT WAS GOING ON THEY TOLD ME THAT THE ENGINE HAD BLOWN DUE TO THE PROBLEMS THEY WERE NEGLECTING. THE ENDED UP CHANGING THE ENGINE AND THE TRANSMISSION. I WAS WITHOUT MY VEHICLE FOR 1 MONTH. WHEN I INTIALLY TOOK MY VEHICHLE IN I POINTED OUT A CRACK IN THE WINDSHEILD AND TOLD THEM THAT I HAD TAKEN MY VECHILE TO SEVERAL WINDOW REPAIR SHOPS. THE REPAIR SHOPS TOLD ME IT WOULD BE POINTLESS TO GET A NEW WINDSHEILD BECAUSE THE PROBLEM WAS WITH THE BODY OF THE VEHICLE. THE CRACK HAD STARTED FROM THE BODY, BUT THE DEALERSHIP REFUSED TO DEAL WITH THE PROBLEM, TO DATE IT'S STILL CRACKED. NOW MY KEY IS CAUGHT IN THE IGNITION SWITCH IT WILL GO TO THE ACCESSORY POSITION BUT IT WILL NOT RELEASE MY KEY. EACH NIGHT I HAVE TO DISCONNECT MY BATTERY, TO PERSERVE IT. I CALLED THE DEALERSHIP AND I DIDN'T EVEN HAVE TO TELL THEM MY YEAR, MAKE OR MODEL THEY ALREADY KNEW WHAT THE PROBLEM WAS AND SAID IT HAPPEND QUITE A BIT. I JUST SUPRISED THIS KIND OF PROBLEM HASN'T BEEN PUT ON RECALL. MAYBE THERE ARE ENOUGH CUSTOMERS WITH THE SAME NUMEROUS PROBLEMS I HAVE HAD. *AK

NHTSA ID
10037262
Incident
Oct 8, 1999
BrakesHeating & air conditioning
Filed Aug 6, 2003

DEFECTS AIR CONDITIONER CONDENSER DAMAGE BEHIND FAN ASSEMBLY. FAILURE OF CONDENSER IN LOCATION CONSISTENT WITH OTHER FAILURES BY OTHER OWNERS. PULL TO RIGHT WHILE DRIVING EVEN AFTER ALIGHNMENT, SIMILAR TO OTHER OWNER COMPLAINTS. VIBRATION WHILE BRAKING AND PREMATURE WEAR, SIMILAR PROBLEMS WITH OTHER OWNERS. ITEMS SHOULD BE RECALLED AND REPAIRED.*AK

NHTSA ID
10030953
Incident
Aug 5, 2003
Mileage
1 mi
Heating & air conditioning
Filed Aug 7, 2002

CONDENSER FINS BEHIND ELECTRIC FAN ARE BENT/SMASHED; FAN BLADES APPEAR NOT TO HAVE CONTACTED FIN AREA; NO FRONT END DAMAGE; FINS OUTSIDE FAN AREA APPEAR IN NEW CONDITION; ONE OTHER VEHICLE AT DEALER CHECKED AND HAS SIMILAR DAMAGE; APPEARS TO BE DESIGN PROBLEM

NHTSA ID
765312
Incident
Jun 15, 2002
Visibility
Filed Jun 25, 2002

WHILE TRAVELING ON HIGHWAY RIGHT PASSENGER WINDOW WILL VIBRATE HARD, AND THERE IS A LOUD NOISE. DEALERSHIP IS AWARE OF PROBLEM.*AK

NHTSA ID
8012660
Incident
Jun 1, 2002
Suspension
Filed Jun 22, 2002

THE LOWER CONNECTOR ON THE LEFT FRONT TIRE SNAPPED IN HALF CAUSING THE TIRE TO FALL OFF. AUTO BODY SHOP AND INSURANCE COMPANY BOTH FEEL THAT IT WAS INSTALLED WRONG WHICH IS WHY IN SNAPPED. CAR IS STILL UNDER WARRANTY AND SUZUKI WILL NOT HONOR WARRANTY CLAMING THAT IT IS NOT A MECHANICAL ERROR. I HAVE THE OTHER HALF OF THE PIECE THAT SNAPPED OFF AND YOU CAN CLEARLY SEE THAT IT IS A DEFECTED PART.*AK

NHTSA ID
763348
Incident
May 29, 2002
Suspension
Filed Jun 20, 2002

WHILE DRIVING AT 15 TO 20 MPH FELT A THUMP AND PULLED OVER, GOT OUT. CONSUMER NOTICED THAT FRONT DRIVER'S SIDE WHEEL WAS ALMOST OFF VEHICLE. TOOK VEHICLE TO A MECHANIC, MECHANIC STATED THAT LOWER CONTROL ARM THAT HOLDS WHEEL IN PLACE SNAPPED. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8012232
Incident
May 29, 2002
Seat belts
Filed Jun 1, 2002

I HAD THE VEHICLE LOOKED AT SEVERAL TIME AND THE BELTS WERE CHANGED 3 TIMES. I AM STARTING TO EXPIERIENCE THE SAME PROBLEMS. *AK

NHTSA ID
762525
Incident
Sep 29, 2000
Brakes
Filed May 24, 2002

POWER ASSIST BOOSTER FAILED WHILE APPLYING BRAKES AND CAUSED BRAKE PEDAL TO GO TO THE FLOOR. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8010483
Incident
May 7, 2002
Transmission
Filed Mar 5, 2002

DEALER SAID THE DRIVE TRAIN WAS OUT OF BALANCE. ON ONE OCCASION WHEEL BEGAN TO VIBRATE BADLY, WHEEL FELT LIKE IT WAS PULLING WILDLY TO BOTH THE LEFT AND RIGHT AND THE WHEEL ITSELF WAS LEANING TOWARD THE RIGHT. CONTINUED TO RIDE OVER A BRIDGE AND ALMOST AT THE END THE DRIVER LOST CONTROL AND THE CAR WENT CAREENING INTO THE LAST SEGMENT OFF THE GUARD RAIL ON RIGHT HAND SIDE, THEN VEERED TO THE LEFT AND WENT SPINNING ACROSS THE MEDIAN, BRIEFLY SPINNING INTO THE EAST BOUND LANE, EVENTUALLY COMING TO A STOP IN THE MEDIAN.

NHTSA ID
9006469
Incident
Jan 12, 2002
BrakesEngine
Filed Mar 1, 2002

THE RIGHT FRONT BRAKE SPRINGS SNAPPED WHILE DRIVING, CAUSING BRAKES TO LOCK WHILE CAR WAS IN MOTION, THANK GOD IT WAS NOT AT HIGHWAY SPEED! TWO DIFFERENT DEALERS WITH NO PARTS TOOK TWO MONTHS UNDRIVABLE FOR REPAIR. NEXT FAILURE WAS A MAJOR OIL LEAK, DEALER SAYS CAN'T TELL WHERE ITS COMING FROM AS OIL IS EVERYWHERE , CAUSED METAL SHAVINGS IN OIL AND REPORTEDLY NEEDS NEW ENGINE. NO WARNING LIGHTS ACTIVATED THOUGH DEALER STATED THAT THERE WAS LESS THAN A QUART OF OIL LEFT IN ENGINE.*AK

NHTSA ID
758793
Incident
Sep 15, 2001
Airbags
Filed Feb 7, 2002
Crash reported1 injury reported

WHILE TRAVELING 30 MPH, CONSUMER REAR ENDED ANOTHER VEHICLE THAT HAD COME TO A STOP. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED. DRIVER WAS INJURED. *AK *JB

NHTSA ID
8003722
Incident
Nov 6, 2001
Brakes
Filed Jan 17, 2002

BRAKES WENT UP ONLY AFTER PUTTING 11032 MILES ON THE VEHICLE, BRAKES PADS ON THE VEHICLE WERE NOT THE PROPER PADS FOR THE VEHICLE.

NHTSA ID
9005242
Incident
Oct 23, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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