Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Sep 23, 2010
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 28, 2004
What this page shows
Our database holds 13 NHTSA owner-reported complaints for the 2001 Suzuki Xl-7. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–13 of 13
Exterior lighting
Filed Sep 23, 2010
Fire reported
TL*THE CONTACT OWNS A 2001 SUZUKI XL7 . THE CONTACT STATED THAT WHEN TURNING THE VEHICLE ON THERE WAS SMOKING COMING FROM THE RIGHT FRONT BUMPER. THE CONTACT NOTICED THAT IT WAS ACTUALLY COMING FROM THE LIGHT BULB WHEN FLAMES STARTED TO FORM. THERE WERE DAMAGES TO THE FRONT BUMPER AND THE HEADLIGHTS. THE VEHICLE WAS NOT TOWED. THE DEALER WAS INFORMED ABOUT THE FAILURE AND STATED THAT WOULD NOT TAKE RESPONSIBILITY FOR THE FAILURE AND TO CONTACT THE INSURANCE AGENCY. THE FAILURE AND THE CURRENT MILEAGES WERE 105000.
NHTSA ID
10357240
Incident
Sep 7, 2010
Mileage
105,000 mi
Heating & air conditioning
Filed Jul 6, 2009
TL*THE CONTACT OWNS A 2001 SUZUKI XL-7. SINCE JULY OF 2009, THE AIR CONDITIONING UNIT HAS BEEN BINDING AND FREEZING UP. THE CONTACT PULLED THE FUSE SO THAT THE AIR CONDITIONER COMPRESSOR WOULD NOT FREEZE UP. HE DOES NOT ACTIVATE THE AIR CONDITIONING DUE TO CONCERN THAT THE BELT MAY SNAP OFF WHILE DRIVING AND CAUSE A CRASH. THE FAILURE MILEAGE WAS 115,000.
NHTSA ID
10275905
Incident
Jul 1, 2009
Mileage
115,000 mi
Heating & air conditioning
Filed Apr 30, 2008
A/C COMPRESSOR SEIZING/ JUST OVER 100,000 MILES AND MECHANIC SAID THIS IS DEFECT AND COMMON BUT SUZUKI IS IGNORING PROBLEM. ALSO THIS COULD CAUSE SERIOUS ACCIDENT IF OCCURS WHILE DRIVING. *TR
NHTSA ID
10226103
Incident
Apr 19, 2008
Mileage
106,000 mi
EngineVisibility
Filed Jan 17, 2008
I HAVE A 2001 SUZUKI XL-7 THE AC COMPRESSOR STARTED MAKING A NOISE WHEN YOU TURNED IT ON. AND THEN ONE DAY WE WHERE DRIVING DOWN THE ROAD AND I TURNED THE AIR ON AND MY VEHICLE DIED. WE COASTED OFF THE ROAD AND TRIED TO START IT, BUT NOTHING. SO, I TURNED THE SWITCH OFF TO THE AIR AND THE VEHICLE STARTED BACK. I HAD TO REPLACE THE COMPRESSOR WHICH WAS NOT CHEAP. AND NOW IT IS STARTING TO MAKE THE SAME NOISE I BEFORE. WHICH I CAN'T AFFORD ANOTHER 900.00 TO REPLACE THIS ONE. AND SUZUKI REFUSED TO DO ANYTHING. I ALSO TOLD THEM ABOUT THE VEHICLE STALLING OUT THE MIDDLE OF THE ROAD WHEN THE COMPRESSOR WENT OUT. THEY DIDN'T CARE. *TR
NHTSA ID
10215258
Incident
Apr 15, 2007
Mileage
55 mi
Powertrain (other)
Filed Aug 7, 2006
DT*: THE CONTACT STATED A LOUD WHINING NOISE WAS HEARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THE REAR DIFFERENTIAL AND THE FRONT AXEL BEARING NEEDED TO BE REPLACED. *AK
NHTSA ID
10164703
Incident
Jul 27, 2006
Mileage
21,500 mi
Heating & air conditioning
Filed Aug 1, 2006
THE A/C COMPRESSOR HAS FAILED AT APPROX. 47,000 MILES. I HAVE CHECKED WITH MANY OTHER SUZUKI OWNERS AND THE DEALERSHIP HERE LOCALLY. THEY ALL STATE THIS IS COMMON FOR SUZUKI'S. DUE TO THE HIGH REPLACEMENT COST OF THE COMPRESSOR I AM CURRENTLY WITHOUT A/C WITH A 110 DEGREE HEAT INDEX. I WILL BE PURCHASING THE NEW COMPRESSOR AND HAVING IT INSTALLED SOON. *JB
NHTSA ID
10164125
Incident
May 1, 2006
Mileage
47,000 mi
Engine
Filed Oct 30, 2005
I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM. *NM
NHTSA ID
10141237
Incident
Oct 5, 2005
Mileage
51,000 mi
Engine
Filed Oct 30, 2005
I OWN A 2001 SUZUKI XL7 4X4, 51,000 MILES. SUZUKI WON'T HONOR THEIR WARRANTY FOR THIS ENGINE. THE WARRANTY IS FOR 100,000 MILES OR 7 YEARS ON THE ENGINE. WELL, I HAVE A SERIOUS PROBLEM WITH MY SUZUKI XL7. THERE IS AN ENGINEERING DESIGN FLAW IN THE AUTOMATIC TENSION ADJUSTMENT FOR THE TIMING CHAIN AS NOTED IN A SUZUKI INTERNAL SERVICE BULLETIN. SUZUKI TURNS A DEAF EAR AND BLIND EYE TO THIS PROBLEM. IT WILL COST ME $3,000 TO FIX MY CAR. THIS VEHICLE IS UNSAFE TO DRIVE, THE ENGINE JUST STOPPED ON ME, WHILE I WAS DRIVING HOME FROM WORK, AT 1:00 A.M., IN THE MORNING, ON OCT. 5, 2005. I WAS PETRIFIED WHEN THIS HAPPEN TO ME. THE DEALER IS TELLING ME THAT BECAUSE OTHER PEOPLE HAVE WORKED ON IT BEFORE (SPARK PLUGS AND WIRES ARE ALL I HAVE HAD DONE TO IT) THAT THEY WON'T HONOR THE WARRANTY BUT WILL FIX IT FOR A FEE. I AM NOW FACED WITH A BEAUTIFUL VEHICLE THAT WILL NOT RUN AND STILL HAVE TO MAKE PAYMENTS TO THE BANK. WITH NO WAY TO GET TO WORK AND EARN INCOME, I AM NOW FACED WITH LOSING MY HOME. THIS IS SUZUKI'S TOP OF THE LINE MODEL. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND THAT THEY HAVE HAD THIS PROBLEM SINCE 1999. PLEASE SEE THE LINK THAT I HAVE PROVIDED. ACTION NEEDS TO TAKEN AGAINST THEM. WWW.CARREVIEW.COM. *NM
NHTSA ID
10141236
Incident
Oct 5, 2005
Mileage
51,000 mi
Body & structureInterior & seats
Filed Jan 4, 2005
WHEN ACCELERATING AT ANY TIME DOOR AJAR SENSOR LIGHT CAME ON. *AK
NHTSA ID
10106705
Incident
Dec 11, 2004
Mileage
37,000 mi
Driver assistance
Filed May 11, 2004
Crash reported
PROBLEMS WITH ACCELERATOR STICKING. *MR CONSUMER WAS INVOLVED IN TWO COLLISIONS WITH ANOTHER VEHICLE DUE TO ACCELERATOR PROBLEMS. AN ACCELERATOR CABLE WAS INSTALLED, BUT A FEW MONTHS LATER VEHICLE STARTED TO ACCELERATE ALMOST HITTING ANOTHER VEHICLE. *LA
NHTSA ID
10073624
Visibility
Filed Feb 23, 2004
WHILE DRIVING, AIR WAS COMING THROUGH THE WINDSHIELD. THE WINDSHIELD WAS REPLACED ONCE BEFORE FOR A SIMILAR PROBLEM. *AK
NHTSA ID
10059620
Mileage
5,000 mi
Driver assistance
Filed Feb 19, 2004
Crash reported1 injury reported
THE DRIVER STOPPED AT A STOP SIGN. DRIVER PRESSED ACCELERATOR AND THE VEHICLE BEGAN TO ZIG ZAG AND LOSE CONTROL. VEHICLE FLIPPED OVER AND HIT A FENCE. THE VEHICLE WAS TOTALED. *AK RECALL# 03V512000 ONE WEEK AFTER THE ACCIDENT. *SC
NHTSA ID
10053700
Airbags
Filed Jan 28, 2004
AIRBAG LIGHT STAYS ON. TOOK IN TO BE CHECKED, SEEMS THAT THE CLOCKSPRING HAS A SHORT. *AK
NHTSA ID
10055123
Incident
Jan 22, 2004
Mileage
49,225 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.