RoadVitals

2017 Tesla Model X Powertrain (other) Problems

Owner-reported complaints naming the powertrain system, filed with NHTSA

Data refreshed

Powertrain (other) reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest May 20, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 268 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2017 Tesla Model X submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming powertrain

Shown in the owner’s own words, exactly as filed

Powertrain (other)Steering
Filed May 20, 2024

This year Tesla has a known "acceleration shutter" due to the front CV joints' angle being too sharp causing premature wear. I have been dealing with this issue since the vehicle was new. Tesla has replaced my CV joints 5-7 times and during the repairs they have left bolts out of the vehicle, left bolts loose and damaged the front drive unit so much by bad repair jobs they have had to replace the front drive unit twice. In the most recent episode, the motor mount has cracked and was making a loud banging noise under acceleration and declaration. Most concerning is the fact I found some brake lines not in their keepers and they were rubbing on this mount. (I have photos). I have had my vehicle at 3 different Tesla service centers and at least two are inadequate. My concern, especially with the loose and missing bolts, is the sense of bad workmanship which could lead to a real problem in the future. I have, myself, fixed the brake line issue and tightened the motor mount bolt and the car is fine but don't know what else is not done properly, so I will be asking a service center (over , 100 miles away) to please check to make sure there isn't anything else loose due to the front drive unit being replaced. I also have another bad half shaft which was replaced about 10,000 miles ago back in October of 23'. I have pictures of all this nonsense if you are interested. But again, my concern is what if they leave something important loose that can kill someone. I've had many episodes of shoddy workmanship from two different service centers. Hundreds of miles apart. It appears to be either a training or culture issue. The jury is still out on the 3d service center, but it's not looking good at the moment.

NHTSA ID
11589795
Incident
May 18, 2024
Powertrain (other)
Filed Jan 17, 2024

Car has been sent to the shop twice for the axles / half shafts and also two times for the front drive unit

NHTSA ID
11566022
Incident
Jan 15, 2024
Powertrain (other)
Filed Sep 21, 2023

The contact owns a 2017 Tesla Model X. The contact stated while driving approximately 65 MPH and other various speeds, the vehicle inadvertently decelerated while the accelerator pedal was depressed. There was no warning light illuminated. The vehicle was taken to the dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacture was notified of the failure and informed the contact that the issue would be documented. The failure mileage was approximately 97,649.

NHTSA ID
11545866
Incident
Sep 21, 2023
Mileage
97,649 mi
EnginePowertrain (other)
Filed Feb 16, 2022
Crash reported

Pulling in to slowly park and sudden unanticipated acceleration-pushed car into brick roof support of building. Damage to bumper.

NHTSA ID
11452243
Incident
Feb 16, 2022
EnginePowertrain (other)Suspension
Filed Jan 15, 2022

Car shudders at the acceleration. Service center said it’s a widely known issue with front half shaft and clevis mount. Tesla already admits it is a design fault but wouldn’t cover it under the drive unit warranty. Can nhtsa make it a recall? Thanks

NHTSA ID
11447610
Incident
Jan 1, 2021
Powertrain (other)SteeringSuspension
Filed Nov 30, 2020

I'M NOT FROM THE US, BUT WANT TO LET YOU KNOW THAT THERE ARE ALSO SAFETY PROBLEMS WITH MODEL X CARS IN EUROPE. MY CAR, A TESLA X FROM APRIL 2017 WITH 93.682 KILOMETERS DRIVEN BROKE DOWN WITH A BROKEN SUSPENSION PART. THE WHEEL WAS MOVING FOR- AND BACKWARDS COMPARED TO THE VEHICLE. TESLA CALS THE PART FORE LINK ASSY LH (1041570-00-B). WHEN PARKING THE CAR IN REVERSE, THE FRONT A THE CAR CAME UP FOR 5 CENTIMETERS. IT HAPPENED ALSO DRIVING SLOWLY FORWARD. THE BIG RING ON THE END OF THIS PART (THE SITE THAT IS CONNECTED CLOSE TO THE WHEEL) WAS COMPLETELY TORN OPEN. TESLA ALSO HAD TO REPLACE THE LEFT AND RIGHT FR SUSP AFT LINK ASSY BECAUSE OF "WEAR AND TEAR". UPPER CONTROL ARM WERE ALREADY REPLACED IN JUNE 2020. REAR MOTOR REPLACED JANUARI 2018, ELECTRONICS FOR OPENING FRONT DOORS REPLACED IN MARCH 2020, NEW POWER STEERING APRIL 2020. I LIKE YOU TO INVITE THE ALSO LOOK AT SUSPENSION SAFETY ISSUES IN EUROPE WITH THE MODEL X AND S. THESE ISSUES HAVE NOTHING TO DO WITH ROAD CONDITIONS, WE HAVE VERY NICE SMOOTH ROADS HERE IN THE NETHERLANDS. I MADE A VIDEO OF THE MOVEMENT OF THE FRONT LEFT WHEEL.

NHTSA ID
11377028
Incident
Nov 16, 2020
Mileage
58,211 mi
Fuel systemPowertrain (other)
Filed Aug 4, 2019

TESLA MODEL X P100D THE ACCELERATOR PEDAL SNAPPED IN HALF. WAS AT A DEAD STOP AND DID A FULL ACCELERATION RUN. CAR WAS GOING ABOUT 30 MPH AND JUST STOPPED ACCELERATING. I PULLED OVER TO SHOULDER AND STOPPED. WASN'T QUITE SURE WHAT HAD HAPPENED AT FIRST THEN SAW THE PEDAL LAYING ON THE FLOOR. HIGHWAY EXIT RAMP

NHTSA ID
11241618
Incident
Aug 3, 2019
Mileage
41,000 mi
Powertrain (other)
Filed Oct 4, 2018

RE: 2017 TESLA MODEL X: VIN# [XXX] WE WANT TO CLARIFY THE POWERTRAIN OF THIS VIN # IS 90D OR 100D; AS THE VIN DECODE WEBSITE INDICATED THAT THE POWERTRAIN IS 90D; BUT THE FINAL CONTRACT STATED IT'S 100D; SO THE PRICE DIFFERENCE IS US$3.5K TO US$7.5K HIGHER. THANK YOU IN ADVANCE FOR CONFIRMATION OF THE ACTUAL POWERTRAIN TYPE OF VIN# [XXX] UPON RECEIPT OF THIS REQUEST. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
11133389
Incident
Sep 12, 2017
EngineFuel systemPowertrain (other)
Filed Jun 4, 2018

I WAS DRIVING HOME IN MY MODEL X ON LAWRENCE EXPRESSWAY (8-LANE EXPRESSWAY) IN SANTA CLARA, CA AND STOPPED AT THE RED LIGHT. WHEN THE LIGHT TURNED GREEN, I PUSHED ON THE GAS AND NOTICED THAT THE CAR DID NOT MOVE AND PUT ITSELF INTO PARK. I COULD NOT PUT THE CAR INTO GEAR. THE MAIN SCREEN FLASHED SEVERAL WARNINGS THAT INCLUDED: PARK ASSIST UNAVAILABLE AUTOMATIC EMERGENCY BRAKING DISABLED. CAR NEEDS SERVICE TRACTION CONTROL DISABLED. STABILITY CONTROL DISABLED. I PUT ON THE BLINKERS, CALLED TESLA ROADSIDE AND THEY ASKED THAT I RESTART THE VEHICLE BY HOLDING THE 2 CONTROL BUTTONS ON THE STEERING WHEEL, HOWEVER BY DOING SO, WOULD STOP THE BLINKERS FROM BLINKING. I FELT THAT WOULD'VE BEEN UNSAFE BECAUSE I WAS IN LANE 2 HEADING SOUTHBOUND ON AN 8-LANE EXPRESSWAY, AND CARS WERE COMING FROM BEHIND ME PRETTY FAST. ROADSIDE ASKED THAT I CALL 911, WHICH I DID, AND THEY THEN SENT A TOW TRUCK TO GET ME OUT OF MY SITUATION. VIDEO OF WHAT HAPPENED LOCATED HERE HTTPS://YOUTU.BE/9I9SGHTMD7C

NHTSA ID
11099462
Incident
Jun 3, 2018
Mileage
8,553 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

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