2019 Tesla Model X Body & structure Problems

The contact owns a 2019 Tesla Model X. The contact stated that the passenger’s side rear falcon wing door closed unexpectedly. The door sensor failed to sense the contact’s [XXX] daughter’s leg. The contact’s [XXX] daughter’s leg was fractured. The dealer was contacted, and after having the vehicle inspected, no cause for the failure was found. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The contact was informed that an Incident Report would be available within 30 days, but received no additional information from the manufacturer. The failure mileage was approximately 113,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID

11747614

Incident

Jun 26, 2026

Mileage

113,000 mi

While using Actually Smart Summon to get my Tesla model X out of a parking spot it turned into the car next to mine and proceeded to try exit the space while scraping the doors of the Tesla and bumper of the BMW M5 next to me. Even though I was watching the car I couldn’t stop the crash from happening in time. There was a near miss with another person getting into the car adjacent to the vehicle my car collided with which could have caused serious injury. I also have video of the whole event but can’t upload more than 10MB files, please reach out if you want the video.

NHTSA ID

11634970

Incident

Dec 13, 2024

My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, Geico. I checked online and found known issues of sudden unintended acceleration with Tesla vehicles.

NHTSA ID

11604199

Incident

Jul 22, 2024

My rear passenger doors were unable to open. The falcon wing doors could not be opened leaving my child trapped inside. The child locks were on but I could not open the doors from inside or outside the vehicle even if I tried overriding the system. I attempted a vehicle restart and that did not resolve the issue. Finally I turned off the child locks and reached inside the vehicle from the driver door and held the open button on the rear door. The door still would not open up but did pop open a couple inches. I had to physically lift the door up against the resistance of the electric motors to get my child out. I did open a service request with Tesla but I do not feel safe driving this vehicle if the doors are ever unable to be opened.

NHTSA ID

11487483

Incident

Oct 1, 2022

When in direct sunlight in temperatures above 80 F rear doors (referred to as Falcon Wing Doors, FWD) will not open reporting an “Obstacle Detected” error. The on-screen manual override will not work in this situation. You just use the interior physical control on the pillar near the door you are trying to open. For this control to work you must disable the child protection control. Manually raising the door therefore requires several intermediate steps including disabling a basic safety mechanism. On top of all that, the door takes up to 20 seconds to open using the manual override. I have had the issue repaired on 3 separate occasions and it is still not fixed. I would also note the the 2018 Tesla Model X we previously owned had the same problem.

NHTSA ID

11475323

Incident

Jul 22, 2022

ON 5/2/21, I PURCHASED A USED 2019 MODEL X FROM AN AUDI DEALER IN FLORIDA. I AM A US CITIZEN WITH A LEGAL DRIVERS LICENSE IN THE STATE OF FLORIDA. ON 5/2/21, I SUBMITTED AN OWNERSHIP TRANSFER REQUEST VIA THE TESLA WEBSITE, I INCLUDED ALL THE REQUESTED DOCUMENTS TO VERIFY OWNERSHIP, INCLUDING MY FL DRIVERS LICENSE, REGISTRATION, PICTURE OF THE ODOMETER, AND I EVEN ADDED SOME PHOTOS OF THE CAR ITSELF. ON 5/9/21, I WAS FORCIBLY LOCKED OUT OF MY VEHICLE BY TESLA MOTORS WHILE I WAS PARKED FAR AWAY FROM MY HOME. ON 5/9/21, I CALLED TESLA ROADSIDE FOR HELP, EXPLAINED I HAD A ONE YEAR OLD BABY IN ARMS, WAS STANDING UNDER THE SUN, COULD NOT REACH INTO MY VEHICLE. I WAS TOLD THEY COULD NOT VERIFY OWNERSHIP. I EXPLAINED I HAD TO ACCESS MY VEHICLE, I HAD BOTH KEYS WITH ME AND WAS ABLE TO VERIFY ANYTHING THEY NEEDED, I WAS TOLD THEY COULD NOT VERIFY OWNERSHIP. I WAS TOLD IT WAS A SECURITY MATTER AND THAT SINCE THEY COULD NOT VERIFY OWNERSHIP THE VEHICLE WAS NOW LOCKED AND NOT ACCESSIBLE, EVEN THOUGH I LEGALLY OWNED IT AND HAD BOTH KEYS IN HAND. ON 5/9/21, I SPENT 6 HOURS AND SEVERAL HUNDREDS OF DOLLARS TRYING GET A TOW TO MY HOME, AND TRYING TO GET INSIDE OF IT TO GRAB MY BELONGINGS. I FAILED. THE VEHICLE IS PARKED AT THAT LOCATION, I'M UNABLE TO ACCESS MY VEHICLE, THAT I PAID FOR, THAT I LEGALLY OWN, BECAUSE "TESLA MOTORS" CANNOT VERIFY OWNERSHIP.

NHTSA ID

11415763

Incident

May 9, 2021

Mileage

16,300 mi

TL* THE CONTACT OWNS A 2019 TESLA MODEL X. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE FRONT DOOR OPENED AND AUTOMATICALLY CLOSED ON THE CONTACT'S FINGER. THE CONTACT STATED THAT MEDICAL ATTENTION WAS REQUIRED AT THE HOSPITAL FOR A FINGER LACERATION. THE CONTAC STATED THAT ANOTHER INCIDENT RECENTLY OCCURRED WHEN THE SHE WAS EXITING THE REAR PASSENGER SIDE DOOR INDEPENDENTLY CLOSED AND SLAMMED ON THE HEAD. THE CONTACT STATED THAT THE DOOR AUTOMATICALLY RETRACED UPWARDS AFTER HITTING HER ON THE HEAD. THE CONTACT SUSTAINED A CUT AND A HEADACHE HOWEVER, MEDIAL ATTENTION WAS NOT REQUIRED. THE CONTACT WAS RELATING THIS ISSUE TO THE AUTOMATIC DOOR CLOSING FEATURE IN THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA SERVICE CENTER (52 DERWOOD CIR, ROCKVILLE, MD 20850) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE CONTACT STATED THAT THE DEALER INFORMED HER THAT THE DOOR WAS PROGRAMMED CORRECTLY AS IT WOULD AUTOMATICALLY RETRACT WHEN AN OBJECT WAS DETECTED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 11,000.

NHTSA ID

11413974

Incident

Apr 24, 2021

Mileage

11,000 mi

SINCE WE PURCHASED OUR VEHICLE THE BUMPER HAS NEVER BEEN FULLY ATTACHED TO THE CAR BRACKETS. TESLA HAS ATTEMPTED TO FIX THIS AT LEAST 5 OR 6 TIMES. THE LAST VISIT RESULTED IN TESLA INSTALLING A COMPLETELY BRAND NEW BUMPER WHICH APPEARS TO BE FULLY ATTACHED.

NHTSA ID

11384356

Incident

Sep 3, 2019

Mileage

500 mi

I STARTED TO REVERSE AND AS ALWAYS THE BACKUP CAMERA VIEW CAME ON THE DASHBOARD. I WAS WATCHING AS I BACKED OUT OF MY PARKING SPACE. MY WIFE FELT IT WAS VERY HOT IN THE CAR AND SHE TURNED ON THE AC. THAT SWITCHED MY BACKUP CAMERA VIEW ON THE DASHBOARD WHILE I HAD PULLED MY CAR HALF WAY. I WAS THEN DRIVING BLIND AS I PULLED OUT WITHOUT THE CAMERA VIEW ON THE DASHBOARD. I DIDN'T HEAR ANY "STOP" SIGN OR ANY AUDIBLE SOUND TO STOP BEFORE I HIT THE BUS BEHIND.

NHTSA ID

11383567

Incident

Nov 28, 2020

Mileage

21,000 mi

DRIVING AT AROUND 20 MILES AN HOUR OVER FLOWING WATER ON A CITY STREET, THE SPLASH FROM THE WATER RIPPED OFF THE RIGHT BLACK PLASTIC ARCH COVER OF THE RIGHT WHEEL. FORTUNATELY, THE PLASTIC ARCH COVER REMAINED ATTACHED, BUT MOST OF THE PLASTIC TABS WERE DETACHED. THE WORRY IS THAT IF THE SPEED OF THE VEHICLE HAD BEEN MORE, THE PLASTIC PIECE COULD EASILY HAVE BEEN ENTIRELY RIPPED FROM THE VEHICLE AND FLOWN INTO THE AIR CAUSING DAMAGE.

NHTSA ID

11302320

Incident

Jan 11, 2020

Mileage

4,500 mi

I JUST BOUGHT A 2019 TESLA MODEL X 2 WEEKS AGO. WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED INTO A WALL . THE AIRBAGS DEPLOYED. THE CAR TOOK A LIFE OF ITS OWN. I AM A GOOD DRIVER WITH NO ACCIDENT HISTORY AND DID NOT PRESS THE GAS. I HAD JUST PRESSED THE PARK BUTTON. I HAVE SEVERAL LACERTAIONS ON MY FACE. MY LEFT ORBITAL HAS A CONTUSION AND RIGHT EYE NEEDS RETINA SURGERY. I HAVE CRACKED RIBS. I WILL NEED EXTENSIVE REHABILITATION ON MY BACK AND NECK. I HAVE NONSTOP HEADACHES. WHAT IS SCARY IS I COULD HAVE BEEN WITH MY 5 YEAR OLD ON A HIGHWAY. I ALMOST DROVE OVER A 4-YEAR-OLD CHILD AND HER MOTHER WHO WAS PLAYING 4 FEET AWAY. THE CAR WAS ONLY 2 WEEKS OLD. I KNOW THAT TESLA KEEPS SAYING THE SAME THING THAT IT IS THE FAULT OF DRIVER AND THAT MAY BE THE CASE BUT I HAVE SEVERAL WITNESSES TO SEE THE CAR TOOK OFF INCLUDING MY FIANCE DRIVING BEHIND ME. COME ON TESLA THIS IS A $120K CAR, I LOVED THIS CAR FOR THE 2 WEEKS I HAD IT, NOW I AM SCARED TO DRIVE IT AGAIN.

NHTSA ID

11300754

Incident

Jan 13, 2020

Mileage

2,000 mi

THIS IS A 2019 TESLA MODEL X WITH REAR "WING DOORS". LEFT CAR IN A PARKING GARAGE. ATTENDANT PARKED THE CAR, LEFT FOB IN THE CAR, WALKED AWAY AND LEFT REAR "WING DOOR" MYSTERIOUSLY OPENED ON ITS OWN. I SAW THIS HAPPEN ON GARAGE SECURITY VIDEO SYSTEM. A COUPLE OF MONTHS AGO I WALKED IN MY HOME GARAGE AND THE RIGHT REAR "WING DOOR" WAS IN THE UP POSITION. NOTHING HAD BEEN TOUCHED. NOTHING ACTIVATED. CAR WAS IN SLEEP MODE.

NHTSA ID

11279068

Incident

Nov 6, 2019

Mileage

2,300 mi

WHILE I WAS PARKING SUDDEN UNINTENDED ACCELERATION OCCURRED VEHICLE JUMPED THE CURB AND THE VEHICLE SMASHED THE BUILDING WENT THRU THE WALL. THERE WERE TWICE PRIOR INCEDENTS WITH NO ACCIDENT BUT FREAKING OUT WHITHIN LAST 4 WEEKS.THE VEHICLE WAS IN MOTION IN CITY STREET ALL THREE INSTANCES. ALL THREE INCIDENTS I WAS TURNING THE CORNER OR PARKING WITH LESS THAN 5 MILES PER HOUR.

NHTSA ID

11266551

Incident

Oct 2, 2019

WENT TO A SHOWROOM TO CHECKOUT THE TESLAS, THE MODEL X GULL WING DOORS HIT ME ON THE HEAD AS THEY WERE CLOSING - SHOULD HAVE A SENSOR TO PREVENT THAT.

NHTSA ID

11203722

Incident

Apr 25, 2019