RoadVitals

2002 Th!nk Neighbor Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 28, 2009
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Th!nk Neighbor, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical375.0%
  • Powertrain (other)125.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

3
reports

From owner reports, verbatim

THE MAIN DISPLAY CLUSTER ON THE VEHICLE SIZZLED AND POPPED UPON TURNING THE VEHICLE ON, MELTING SOME PLASTIC ALONG WITH IT. THE VEHICLE WAS ENTIRELY INOPERABLE AFTER THIS HAPPENED. HAD I BEEN DRIVING WHILE THIS HAPPENED IT COULD HAVE POTENTIALLY PRESENTED A HAZARD TO MYSELF AND OTHER MOTORISTS IF MY MOMENTUM ALONE WERE NOT SUFFICIENT TO MOVE TO THE SIDE OF THE ROAD. *TR

NHTSA ID 10256653 · filed Jan 28, 2009

I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS IS EXTREMELY COMMON PROBLEM. I AM CERTAINLY NO SAFETY EXPERT, BUT IT WOULD SEEM TO ME THAT HAVING A COMPONENT BURN UP IN THE DASH, SIZZLING AND SMOKING THAT CAUSES A SUDDEN LOSS OF ELECTRICAL AND DRIVE POWER WOULD BE A SAFETY ISSUE. AGAIN, THIS IS EXTREMELY COMMON FOR THE FORD THINK AND IT'S ONLY A MATTER OF TIME UNTIL SOMEONE GETS HURT. I UNDERSTAND THERE IS A NEW REVISED CLUSTER FROM FORD, BUT IT TOO HAS THE VERY SAME PROBLEM. *TR

NHTSA ID 10256297 · filed Jan 25, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

I JUST PURCHASED A 2002 FORD THINK ELECTRIC VEHICLE. THE CLUSTER IN THE DASH SIZZLED AND EMITTED SMOKE, I THINK A SMALL FIRE WAS STARTED AND WENT OUT ON IT'S OWN. THE VEHICLE LOST POWER AND COULD NOT BE MOVED UNDER IT'S OWN POWER. WHEN I STARTED CHECKING ONLINE, I WAS SHOCKED TO FIND OUT THAT THIS IS EXTREMELY COMMON PROBLEM. I AM CERTAINLY NO SAFETY EXPERT, BUT IT WOULD SEEM TO ME THAT HAVING A COMPONENT BURN UP IN THE DASH, SIZZLING AND SMOKING THAT CAUSES A SUDDEN LOSS OF ELECTRICAL AND DRIVE POWER WOULD BE A SAFETY ISSUE. AGAIN, THIS IS EXTREMELY COMMON FOR THE FORD THINK AND IT'S ONLY A MATTER OF TIME UNTIL SOMEONE GETS HURT. I UNDERSTAND THERE IS A NEW REVISED CLUSTER FROM FORD, BUT IT TOO HAS THE VERY SAME PROBLEM. *TR

NHTSA ID 10256297 · filed Jan 25, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .