RoadVitals

2012 Thomas Built Buses Ef

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
0
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 26, 2011
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2012 Thomas Built Buses Ef. 1 safety recall has been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
11V517000

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Oct 26, 2011
90 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING CERTAIN 2011 AND 2012 THOMAS BUILT EF AND MINOTOUR SCHOOL BUSES MANUFACTURED FROM JULY 26, 2011, THROUGH AUGUST 9, 2011, EQUIPPED WITH SPECTAL INDUSTRIES EMERGENCY VERTICAL PUSH OUT WINDOWS. INCORRECT RIVETS MAY HAVE BEEN USED TO ATTACH THE HANDLES THAT AN OCCUPANT WOULD USE TO OPEN THE WINDOW IN THE EVENT OF AN EMERGENCY. THE PART NUMBERS FOR THE THOMAS BUILT BUSES ARE: 167977, 167982, 167985, 167990, 168005, 168006, 168025, 168027, 168028, AND 168035.
The risk: IF THE HANDLE IS ACTUATED DURING A NON-EMERGENCY SITUATION AND DETACHES, THE EMERGENCY WINDOW CANNOT BE RE-SECURED, POSING A RISK THAT CHILDREN MAY FALL OR CLIMB OUT. HOWEVER, IF THE HANDLE WERE TO DETACH DURING AN EMERGENCY, THE EXIT WINDOW WILL OPEN AND EGRESS THROUGH THE WINDOW WILL NOT BE HINDERED.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DAIMLER TRUCKS AUTHORIZED SERVICE FACILITIES WILL PERFORM THE REPAIRS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 8, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-617View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PSB-13R-3

EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY

THOMAS BUS: REPAIR INSTRUCTIONS PROVIDED REGARDING STRESS CRACKS FOUND IN CROSS TUBE FORE AND AFT OF REAR WHEEL HOUSING. MODEL CONVENTIONAL, FS65, EF, EFX, ER/HD, HDX. *PE

24-13

ELECTRICAL SYSTEM:STARTER ASSEMBLY:SOLENOID

13_Gentech DEF Coolant-Flow Solenoid, Testing and Replacement_24-13

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Ef by model year
YearComplaintsRecallsInvestigationsIssue Index
2012Viewing010—
2011010—
2010003—
2009002—
2008102—
2007111—
2006022—
2005011—
2004011—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.