RoadVitals

2002 Thomas Built Buses Minotour Drw

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2002 Thomas Built Buses Minotour Drw. 2 NHTSA investigations name it; and 7 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE07054ClosedPreliminary Evaluation

EMERGENCY DOOR HANDLE FAILURE

Opened Nov 9, 2007
Closed Mar 4, 2008

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONAFTERBECOMING AWARE THAT FLEETS WERE HAVING HANDLE FAILURES ON THE REAR EMERGENCY DOOR EXIT.THE FAILURE RESULTED IN THE DOOR HANDLE SEPARATING FROM THEDOOR LATCH MECHANISM.WHEN THE HANDLE FAILS, THE REAR EMERGENCY EXIT DOOR CAN NOT BE OPENED FROM OUTSIDE THE BUS.THE FAILURE RESULTS FROM CORROSION OF THE EXTERIOR DOOR HANDLE AROUND THE SECURING ROLL PIN AND SQUARE DRIVE LATCH MECHANISM, CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE.CONTINUED CORROSION WEAKENS THE HANDLE AND EVENTUALLY THE HANDLE MAY BREAK WHILE TRYING TO OPEN THE EXIT DOOR.ODI WAS CONCERNED THAT DURING AN EMERGENCY, A PERSON OUTSIDE OF THE BUS WOULD BREAK THE DOOR HANDLE WHILE TRYING TO OPEN THE EMERGENCY EXIT DOOR,POTENTIALLY DELAYING EVACUATION OF THE BUS.UNDER THE SAFETY RECALL, THE ALUMINUM HANDLES WILL BE REPLACED WITH A MORE ROBUST HANDLE.THE RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTSLed to recall 08V087000
PE06057ClosedPreliminary Evaluation

SEAT BELTS WEBBING ABRADING ON FRAME

Opened Nov 21, 2006
Closed Mar 30, 2007

THIS INVESTIGATION WAS OPENED AFTER ODI RECEIVED NOTIFICATION FROM TWO FLEETS ALLEGING THEDISCOVERY OFNUMEROUS SEAT BELTS WITH CUT WEBBING AS A RESULT OF THE WEBBING ABRADING AGAINST ANUNDERSEAT METAL BRACKET.THE SUBJECT VEHICLES ARE CLASS A SCHOOL BUSES WEIGHING UNDER 10,000 POUNDS.THEY ARE REQUIRED BY FEDERAL STANDARD FMVSS 208 TO HAVE SEAT BELTS.AS A RESULT OF THIS INVESTIGATION, FREIGHTLINER WILL CONDUCT A SAFETY RECALL TO INSPECT ALL AFFECTED BUSES FOR SEAT BELT ?CHAFING? AND WILL REPLACEDAMAGED BELTS AS NEEDED. ALSO, THE SEAT BELT RETAINER STRIP WILL BE MODIFIED OR REPLACED TO PREVENT FUTURE CHAFING.FREIGHTLINER EXPANDED THE SCOPE OF THE RECALL (BEYOND THE ORIGINAL INVESTIGATION POPULATION) TO INCLUDE APPROXIMATELY 10,251 ADDITIONAL BUSES HAVING GROSS VEHICLE WEIGHT RATINGS GREATER THAN 10,000 LBS.THEY DETERMINED THAT THESE BUSES ARE ALSO SUSCEPTIBLE TO THE CHAFING ACTION.THERE IS NO FEDERALREQUIREMENT FOR SEAT BELTS IN SCHOOL BUSES WEIGHING OVER 10,000 POUNDS.HOWEVER, SOME CUSTOMERS HAVE ORDERED SEAT BELTS AND SOME STATES HAVE REQUIREMENTS FOR SEAT BELTS.THEREFORE, FREIGHTLINER HAS AGREED TO ADDRESS THOSE BUSES EVEN THOUGH THERE IS NO APPLICABLE FEDERAL STANDARD.THE RECALL ACTION TAKEN BY FREIGHTLINER RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

SEAT BELTSLed to recall 07V142000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PAB036-2020

EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification

PAB014-2020

EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Defender Composite Stop Arm Changes

PAB009-2020

EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Roof Top Lettering (Addendum)

PAB002-2020

ELECTRICAL SYSTEM; EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Power Outlet

PAB043-2019

EQUIPMENT

Thomas Built Buses Product Awareness Bulletin on Lettering Update

PAB038-2019

SEATS

Thomas Built Buses Product Awareness Bulletin on Freedman Seating Update

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Minotour Drw by model year
YearComplaintsRecallsInvestigationsIssue Index
2027010
2026010
2025010
2024000
2023000
2022010
2021010
2020010
2019010
2008001
2006001
2005001
2004002
2003002
2002Viewing002
2001012
2000012
1999001
1998000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.