RoadVitals

2022 Thomas Built Buses Minotour Srw

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jul 24, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2022 Thomas Built Buses Minotour Srw. 2 safety recalls have been issued covering this model year; and 20 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V555000

EQUIPMENT:OTHER:LABELS

Jul 24, 2024
27,494 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Daimler Trucks North America, LLCManufacturer number FL918View on NHTSA.gov
22V532000

EQUIPMENT:OTHER:LABELS; TIRES

Jul 22, 2022
446 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2023 Thomas Built Buses Minotour school buses. The Vehicle Information and Tire and Loading Information Labels state the incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
The risk: Incorrect tire information could result in the wrong tires being installed, possibly affecting vehicle stability and control, and increasing the risk of a crash.
The remedy: DTNA will mail replacement labels, free of charge. Owner notification letters were mailed September 15, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL948.
Daimler Trucks North America, LLCManufacturer number FL948View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PAB018-2022

WHEELS

Product Awareness Bulletin for AUTOMATIC TIRE CHAINS DISCONTINUED

PAB054-2021

TBB Product Awareness Bulletin for E180WM008 TBB WHITE DISCONTINUED. To further our efforts to simplify our product options and improve our manufacturing efficiency, we are immediately discontinuing our paint sales codes for BASF E180WM008 TBB WHITE. This includes front and rear bumper paint options, cab options, guard rail paint options, solid color options and paint design options that require TBB White.

PAB051-2021

STRUCTURE

TBB Product Awareness Bulletin for Fasteners –Temporary Deviation. TBB is dealing with multiple Fastener supply shortages; you may notice a change of fasteners in some areas of our products. Please rest assured that engineering has developed, validated and approved substitutions to ensure that our products remain compliant.

PAB050-2021

TBB Product Awareness Bulletin for MY2022 General Motors USA Chassis Update Sept 20, 2021. On Tuesday 9/14, GM USA provided TBB a limited allocation of MY22 chassis for orders with required same day commitments. They did not provide an estimated build date or delivery schedule. GM required that this allocation group had to be used for bid assistance schools with FAN numbers.

PAB043-2021

Product Awareness Bulletin for Canadian Exchange Rate. Canadian dealers will now have the ability to select an exchange rate scenario, via sales code, at the time of quote validation.

PAB042-2021

EQUIPMENT

Product Awareness Bulletin for New Standard Equipment – Snap In Aisle Strip. We are excited to announce our new polymer snap-in aisle strips as standard equipment for all TBB products. This new design provides a smoother, more modern finish with seamless aisle strip caps running the length of the vehicle floor.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Minotour Srw by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023010—
2022Viewing020—
2021020—
2020020—
2019010—
2008000—
2007000—
2006000—
2005000—
2004000—
2003000—
2002000—
2001010—
2000010—
1999000—
1998000—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.