RoadVitals

2005 Thomas Built Buses Minotour Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Nov 19, 2012
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2005 Thomas Built Buses Minotour, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Body & structure1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

1
report

From owner reports, verbatim

I REPRESENT CECIL COLLEGE IN NORTH EAST MD. I RECEIVED A SAFETY RECALL NOTICE 10V-393 CONCERNING OUR THOMAS BUILT BUS. THIS WAS A RE-NOTIFICATION DATED AUGUST 2012. I DID NOT RECEIVE THE FIRST ONE. ON 9/18/12, I CALLED AMERICAN BUS IN ANNAPOLIS MD (410-224-9775) AND SPOKE WITH [XXX] IN THE SERVICE DEPARTMENT. [XXX] WAS GOING TO ORDER THE CLIP REQUIRED, MAIL IT TO ME, AND OUR FLEET MECHANIC WOULD INSTALL IT. AFTER THAT, I WAS GOING TO EMAIL A PICTURE OF THE COMPLETED WORK TO SATISFY THE RECALL. I HAVE CALLED [XXX] NINE TIMES SINCE 9/18/12, AND EACH TIME [XXX] TELLS ME THE PART IS ON BACKORDER. IT HAS BEEN 60 DAYS, AND I FELT I MUST NOTIFY YOU. [XXX] SAID THE CLIP WAS ORDERED FROM THOMAS BUS. I CALLED THOMAS BUS ON 11/14/12, AND KEPT GETTING BOUNCED AROUND FROM ONE PERSON TO THE NEXT. FINALLY, I LEFT MY NUMBER WITH [XXX], THOMAS BUS WARRANTY/RECALL DEPARTMENT ([XXX]) BUT SHE HASN'T CALLED ME BACK. [XXX] HAS ALWAYS BEEN VERY NICE THROUGH THIS ORDEAL AND I HAVE ALWAYS RECEIVED GOOD SERVICE FROM AMERCIAN BUS. THE PROBLEM APPEARS TO BE WITH THOMAS BUS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10485123 · filed Nov 19, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .