RoadVitals

2003 Thomas Built Buses Mvp-Ef

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
3
Latest Nov 26, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
2
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2003 Thomas Built Buses Mvp-Ef. 3 safety recalls have been issued covering this model year; 2 NHTSA investigations name it; and 62 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

3 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Nov 26, 2008
18,198 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 18,198 MY 2003-2009 THOMAS BUILT ER, MVP-ER, HDX, AND MVP-EF SCHOOL AND TRANSIT BUSES EQUIPPED WITH A DUAL POWER SWITCH AND MANUFACTURED FROM FEBRUARY 1, 2002 THROUGH OCTOBER 17, 2008. SOLID STATE CIRCUIT BREAKERS MAY TRIP UNNECESSARILY POTENTIALLY RESULTING IN A LOSS OF POWER TO THE BUS CHASSIS AND BODY ELECTRICAL CIRCUITS CAUSING AN UNEXPECTED LOSS OF ENGINE POWER AND EXTERIOR LIGHTING.
The risk: UNEXPECTED LOSS OF ENGINE POWER AND EXTERIOR LIGHTING COULD RESULT IN A VEHICLE CRASH.
The remedy: THOMAS BUILT BUS DEALERS WILL REPLACE THE SOLID STATE DUAL POWER SWITCH WITH A MECHANICAL CIRCUIT PRODUCTION (MEGA FUSE). THE RECALL IS EXPECTED TO BEGIN DURING APRIL 2009. OWNERS MAY CONTACT THOMAS BUILT AT 1-336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-539View on NHTSA.gov

EQUIPMENT ADAPTIVE/MOBILITY

Feb 26, 2008
760 units potentially affected
The defect: DAIMLER TRUCKS IS RECALLING 760 MY 2003-2007 THOMAS BUILT SCHOOL BUSES MANUFACTURED BETWEEN JULY 6, 2005 AND JULY 19, 2006, EQUIPPED WITH BRAUN WHEELCHAIR LIFTS, MODELS NL, NCL, OR NVL. THE THRESHOLD WARNING SYSTEMS OF THE SUBJECT MODEL WHEELCHAIR LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES.
The risk: SHOULD THE THRESHOLD WARNING SYSTEM FAIL TO OPERATE, THE LIFT USER CAN FALL FROM THE VEHICLE AND BE SERIOUSLY INJURED.
The remedy: DAIMLER TRUCKS WILL NOTIFY OWNERS AND PROVIDE A FREE REMEDY WHICH WILL BE PERFORMED BY THOMAS BUILT DEALERSHIPS. THE RECALL BEGAN ON AUGUST 8, 2008. OWNERS MAY CONTACT THOMAS BUILT AT 336-889-4871.
DAIMLER TRUCKS NORTH AMERICAManufacturer number FL-524View on NHTSA.gov

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Jun 2, 2003
461 units potentially affected
The defect: ON CERTAIN THOMAS SCHOOL BUSES, THE ALTERNATOR CABLE CAN PINCH BETWEEN THE AIR CONDITIONING COMPRESSOR AND ENGINE BLOCK.
The risk: THIS CAN RESULT IN DAMAGE TO WIRE INSULATION AND POTENTIALLY CAUSE A SHORT CIRCUIT.
The remedy: DEALERS WILL RE-ROUTE THE CABLE. OWNER NOTIFICATION BEGAN JULY 28, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER/THOMAS BUILT AT
FREIGHTLINER CORPORATIONManufacturer number FL-415View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE04062ClosedPreliminary Evaluation

TIE ROD TUBE FAILURE

Opened Sep 3, 2004
Closed Feb 2, 2005

THIS INVESTIGATION WAS PROMPTED BY COMPLAINTS FROM TWO SEPARATE SCHOOL BUSFLEETS.BOTH FLEETS ALLEGED THAT WHILE MANEUVERING IN A PARKING AREA, THE TIE-ROD TUBE DISCONNECTED FROM ONE OF THE TIE-RODS.DANA, FREIGHTLINER AND THOMAS BUILT BUSES RECENTLY COMPLETED EXTENSIVE TESING AND DETERMINED THAT A CRACK MAY INITIATE ON THE INTERNAL THREAD ROOT OF THE TIE ROD.THIS CONDITION IS DUE TO INADEQUATE DAMPENING IN THE CHASSIS SYSTEM TO ACCOUNT FOR NORMAL BRAKE-INDUCED VIBRATION.THESE CRACKS MAY LEAD TO SEPARATION OF THE TIE ROD FROM THE ASSEMBLY.APPROXIMATELY 5,839 DANA STEER AXLES EQUIPPED WITH A CERTAIN TRW TIE ROD ASSEMBLY UTILIZING A CUT THREAD DESIGN ARE INVOLVED:A.1320 AXLE APPLICATIONS, THOMAS PART NUMBER 61110702 AND 61110705 INSTALLED ON THOMAS BUSES WITH 6" BRAKES AND 30" AIR CHAMBERS;B.1460 AXLE APPLICATIONS, THOMAS BUS PART NUMBER 61110707 AND 61110708 INSTALLED WITH 6" BRAKES AND 30" AIR CHAMBERS. THOMAS BUILT BUS WILL REPLACE THE EXISTING TIE ROD ASSEMBLIES WHICH CONTAIN THE CUT THREAD DESIGN WITH A NEW TIE ROD ASSEMBLY THAT UTILIZES A ROLLED THREAD DESIGN.A ROLLED THREAD PROVIDES LESS STRESS ON THE CRITICAL AREA OF THE TIE ROD. A COPY OF THE DEFECT REPORT IS ATTACHED. THIS ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY,THIS INVESTIGATION IS CLOSED.

STEERING:LINKAGES:TIE ROD ASSEMBLY
EA04014ClosedEngineering Analysis

SCHOOL BUS LIGHTING FAILURES

Opened Jun 9, 2004
Closed Dec 20, 2004

SEE ATTACHED FOUR PAGE TECHNICAL REPORT FOR DETAILS.

EXTERIOR LIGHTING:HEADLIGHTS:SWITCH

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

16-011

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

16-008

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

New Detroit Bearing Failure Analysis Standard Diagnostic Time

16-009R

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

16-009R_OWL Enhancements

16-007

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Canadian Warranty Parts Return Address Change

FL685

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

FL685 TBB Emergency Door Handles

FL685AB

STRUCTURE:BODY:DOOR

TBB Emergency Door Handles On certain buses, the stem which joins the outside emergency door handle to the door opening mechanism may corrode. Excessive material loss of the stem due to corrosion could result in the outside handle separating from the door mechanism while trying to open the door from the exterior of the bus. In the event of an emergency, opening the emergency door from the outside the bus may cause the handle to separate from the opening mechanism, potentially delaying evacuation and increasing the risk of injury to vehicle occupants.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Mvp-Ef by model year
YearComplaintsRecallsInvestigationsIssue Index
2012010
2011190
2010090
2009170
2008030
2007160
2006070
2005040
2004140
2003Viewing032

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.