RoadVitals

2023 Thomas Built Buses Saf-T-Liner C2 Jouley Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Dec 14, 2023
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

4 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

23V846000

ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER

Dec 14, 2023
701 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2025 Thomas Built SAF-T-LINER C2 Jouley electric school buses. The high voltage inverter cable may not be secured properly, which can result in a loss of drive power.
The risk: A loss of drive power can increase the risk of a crash.
The remedy: Dealers will inspect and tighten the fasteners as necessary, free of charge. Owner notification letters were mailed starting February 1, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL987.
Daimler Trucks North America, LLCManufacturer number FL987View on NHTSA.gov
23V333000

STRUCTURE:BODY

May 9, 2023
23,590 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
The risk: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
The remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
Daimler Trucks North America, LLCManufacturer number FL973View on NHTSA.gov
23V259000

STEERING:LINKAGES:TIE ROD ASSEMBLY

Apr 7, 2023
48 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Thomas Built Buses SAF-T-LINER SAF-T-LINER C2 Jouley, Thomas Built Buses SAF-T-LINER EFX, Thomas Built Buses SAF-T-Liner HDX, Thomas Built Buses Chassis and 2023-2024 School Bus Chassis school buses. The tie rod may be missing a fastener, allowing the steer arm to detach.
The risk: A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.
The remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.
Daimler Trucks North America, LLCManufacturer number FL970View on NHTSA.gov
22V418000

ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES

Jun 13, 2022
185 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 FCCC Saf-T-Liner C2 Jouley Electric Buses. A high voltage battery cable may not be properly connected, which can cause a loss of electrical power or a ground short circuit.
The risk: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers. A ground short circuit can increase the risk of a fire.
The remedy: All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL939.
Daimler Trucks North America, LLCManufacturer number FL939View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources