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2003 Thomas Built Buses Saf-T-Liner C2 Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Aug 29, 2011
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2003 Thomas Built Buses Saf-T-Liner C2, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

1
report

From owner reports, verbatim

UNDERBODY CNG FUEL CYLINDER(S) WERE DISCOVERED TO HAVE BEEN ORIGINALLY INSTALLED WITH INSUFFICIENT OVERHEAD CLEARANCE. THE FORWARD MOST CYLINDER (1 OF 5) WAS MOUNTED WITH AN INTERFERENCE FIT AGAINST SUPPORTING STRUCTURE. CYLINDER WRAPPING WAS DAMAGED. OTHER CYLINDERS ON THIS AND SIMILAR THOMAS TRANSIT SCHOOL BUSES HAVE BEEN FOUND WITH WELL UNDER THE .5 INCH CLEARANCE RECOMMENDED BY DOT, CHP, AND THE NGV INDUSTRY. THE BUS MANUFACTURER DECLINED TO ADDRESS THE OEM DESIGN DEFECT, SUBSEQUENT CYLINDER DAMAGE, AND IMMINENT SAFETY CONCERN, ON THIS SCHOOL BUS DUE TO ITS BEING OUT OF STANDARD WARRANTY. LATER MODEL YEAR THOMAS CNG TRANSIT BUSES USE SIMILAR METHODS OF CYLINDER MOUNTING.

NHTSA ID 10423400 · filed Aug 29, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .