RoadVitals

2022 Thomas Built Buses Saf-T-Liner C2 Recalls

Safety recall campaigns filed with NHTSA that cover this model year

Data refreshed

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
Recall campaignsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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Newest Jul 24, 2024
Carrying an NHTSA advisoryCampaigns where NHTSA told owners not to drive the vehicle, or to park it outside, until the repair is done.
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Open investigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Recall campaigns

12 campaigns cover this model year — what the defect is, what it could cause, and what the remedy is

24V555000

EQUIPMENT:OTHER:LABELS

Jul 24, 2024
27,494 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2019-2022 Saf-T-Liner C2, Saf-T-Liner EFX, Saf-T-Liner HDX, Minotour DRW, 2020-2022 Saf-T-Liner C2 Jouley, and Minotour SRW school buses. The Emergency Exit Label lettering is too small and may be difficult to read. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 217, "Bus Emergency Exits and Window Retention and Release."
The risk: Emergency exit labels that are difficult to read can prevent or delay the use of the emergency exit, increasing the risk of injury.
The remedy: Dealers will correct the lettering, free of charge. Owner notification letters were mailed September 5, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL918.
Daimler Trucks North America, LLCManufacturer number FL918View on NHTSA.gov
23V670000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

Oct 3, 2023
173 units potentially affected
The defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 transit buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
The risk: An emergency exit door opening unexpectedly can increase the risk of an injury.
The remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Daimler Trucks North America, LLCManufacturer number FL982View on NHTSA.gov
23V669000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT:LATCHING/RELEASE SYSTEM

Oct 3, 2023
20,668 units potentially affected
The defect: Daimler Trucks North America, LLC. (DTNA) is recalling certain 2019-2024 Thomas Built SAF-T-LINER C2 and 2020-2024 Thomas Built SAF-T-Liner Jouley school buses. The fasteners for the emergency exit door may loosen and detach, which can allow the emergency exit door to open unexpectedly.
The risk: An emergency exit door opening unexpectedly can increase the risk of an injury.
The remedy: Dealers will inspect and tighten the fasteners for the emergency exit door, as necessary, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL982.
Daimler Trucks North America, LLCManufacturer number FL982View on NHTSA.gov
23V209000

ELECTRICAL SYSTEM

Sep 13, 2023
380 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2023 Thomas Built Bus SAF-TLINER C2 JOULEY school buses equipped with an automatic low voltage disconnect switch. The automatic low voltage disconnect switch may fail, resulting in a loss of drive power, power steering, or vehicle lighting.
The risk: A loss of drive power, power steering, or vehicle lighting can increase the risk of a crash.
The remedy: Dealers will remove the automatic low voltage disconnect switch, free of charge. Owner notification letters were mailed October 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL968.
Daimler Trucks North America, LLCManufacturer number FL968View on NHTSA.gov
23V333000

STRUCTURE:BODY

May 9, 2023
23,590 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2024 Thomas Built SAF-T-LINER C2 and 2021-2023 Thomas Built SAF-T-LINER C2 Jouley school buses.  A rear interior joint may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
The risk: A school bus with insufficient joint strength may not adequately protect passengers in the event of a crash, increasing the risk of injury.
The remedy: Dealers will add additional fasteners to secure the joints, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is FL973.
Daimler Trucks North America, LLCManufacturer number FL973View on NHTSA.gov
22V438000

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Jun 20, 2022
461 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Thomas Built C2 Saf-T-Liner school buses equipped with 8.8L LPG engines. The engine control module (ECM) may set a fault code that results in an unexpected engine shut down.
The risk: Unexpected engine shut down can increase the risk of a crash. Additionally, a disabled school bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
The remedy: Dealers will update the ECM software, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL942.
Daimler Trucks North America, LLCManufacturer number FL942View on NHTSA.gov
21V945000

EQUIPMENT:ACCESSORY:FLOOR MAT; VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Dec 8, 2021
1,218 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The gas pedal may be misaligned and wear a hole into the floor mat, which can trap the gas pedal.
The risk: A trapped gas pedal will not allow the vehicle to decelerate as expected when the driver lifts their foot from the gas pedal, resulting in unintended acceleration and an increased risk of a crash.
The remedy: Dealers will inspect and replace the gas pedal assembly as necessary, free of charge. Owner notification letters are expected to be mailed February 5, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL913.
Daimler Trucks North America, LLCManufacturer number FL913View on NHTSA.gov
21V547000

PARKING BRAKE:ELECTRICAL:SWITCH

Jul 20, 2021
267 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built C2 Saf-T-Liner school buses. The parking brake activation switch may fail to set the parking brake.
The risk: Unintended movement of the vehicle increases the risk of a crash.
The remedy: DTNA will update the Dash Electronic Control Unit (DECU ) software, free of charge. Owner notification letters were mailed on September 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-896.
Daimler Trucks North America, LLCManufacturer number FL-896View on NHTSA.gov
21V370000

STEERING:LINKAGES:TIE ROD ASSEMBLY

May 19, 2021
479 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Saf-T-Liner HDX School Buses and Saf-T-Liner C2 School Buses. The tie rod clamps may be loose, which could result in loose tie rod ends that could break or detach.
The risk: Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
The remedy: Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
Daimler Trucks North America, LLCManufacturer number FL-888View on NHTSA.gov
21V255000

STEERING:CRITICAL FASTENERS; STEERING:LINKAGES:TIE ROD ASSEMBLY

Apr 12, 2021
1,252 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner EFX, and Saf-T-Liner HDX school buses. The steering arm and tie rod bolts may have a defective seam that can fracture.
The risk: A fractured bolt may cause a loss of steering, increasing the risk of a crash.
The remedy: DTNA will notify owners, and dealers will replace the tie rod arm bolts and steering arm, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
Daimler Trucks North America, LLCManufacturer number FL-884View on NHTSA.gov
20V806000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Dec 21, 2020
278 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Thomas Built Saf-T-Liner C2 school buses. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.
The risk: A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.
The remedy: DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.
Daimler Trucks North America, LLCManufacturer number FL-871View on NHTSA.gov
20V807000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Dec 21, 2020
80 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2021 Freightliner Custom Chassis MC, Business Class M2, Custom Chassis MBC Chassis, Custom Chassis S2 Chassis, Custom Chassis MT55 Chassis, and 2022 Custom Chassis Saf-T-Liner C2 vehicles. The hydraulic caliper tie bar support fasteners on the steer axles may not have been properly tightened or the tie bar may have not been installed in some cases.
The risk: A dangling tie bar could come in contact with the rotating wheel-end components or damage may occur from the brake parts flexing. Either scenario may increase the risk of a crash.
The remedy: DTNA will notify owners, and dealers will inspect both steer axle wheel-ends to make sure that the four tie bar mounting fasteners are properly tightened. If the required tie bar is missing, the caliper anchor mounts and functionality (brake pad slide pins and pad movement) will be inspected before installing a tie bar. All repairs will be performed free of charge. The recall began February 18, 2021. DTNA's number for this recall is FL-871.
Daimler Trucks North America, LLCManufacturer number FL-871View on NHTSA.gov

What a recall is

Safety recall
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Safety investigation
NHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
Manufacturer communication
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Elsewhere on this vehicle

Data sources

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