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2019 Thomas Built Buses Saf-T-Liner Hdx Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Aug 16, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2019 Thomas Built Buses Saf-T-Liner Hdx, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Electrical150.0%
  • Powertrain (other)150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

1
report

From owner reports, verbatim

It appears the battery cables were rubbing the transmission cooler lines and after an extended period caused a thermal event. it burned wiring harnesses, the DEF pump and lines and a good portion of battery cable. Had there been children on the bus at the time of the thermal event it could have been catastrophic. This vehicle has been inspected by the Manufacturer and they are covering repairs. There has been an interim/info only recall issued. FL928-A.

NHTSA ID 11479527 · filed Aug 16, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

1
report

From owner reports, verbatim

It appears the battery cables were rubbing the transmission cooler lines and after an extended period caused a thermal event. it burned wiring harnesses, the DEF pump and lines and a good portion of battery cable. Had there been children on the bus at the time of the thermal event it could have been catastrophic. This vehicle has been inspected by the Manufacturer and they are covering repairs. There has been an interim/info only recall issued. FL928-A.

NHTSA ID 11479527 · filed Aug 16, 2022

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .