RoadVitals

2011 Thor Motor Coach Four Winds Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jul 6, 2017
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jul 6, 2017

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2011 Thor Motor Coach Four Winds. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

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Filed Jul 6, 2017

WHILE DRIVING FROM WISCONSIN TO NORTH CAROLINA THE WEATHER CHANGED TO RAIN. I TURNED ON THE WIPERS OF THE MOTORCOACH AND WITHIN A FEW MINUTES THEY STOPPED AND CATCH ONCE IN A WHILE AND THEN COMPLETELY STOPPED. I HAD TO STOP ON THE SIDE OF THE ROAD AND FOUND THAT THE MOTOR WAS TURNING BUT THE WIPER ACTUATOR ARM HAD COME LOOSE. I MANAGED TO GET TO MY DESTINATION AND I CALLED THOR AND WAS TOLD I NEEDED TO HAVE THE ENTIRE WIPER SYSTEM REPLACE. THAT WOULD COST ABOUT $1,700.00. I WENT TO A LOCAL STORE AND PURCHASED LOCK WASHERS AND THREADLOCK AND REINSTALLED THE WIPER ACTUATOR ARM TO THE WIPER MOTOR. THE PROBLEM WAS FIXED, BUT I DO NOT KNOW FOR HOW LONG OR WHEN IT WILL FAIL AGAIN. THE WIPERS ON THIS MOTORHOME HAVE NEVER SEEMED TO WORK CORRECTLY AS THE LEFT WIPER GOES BEYOND THE WINDSHIELD TO THE LEFT AND BELOW THE WINDSHIELD TO THE RIGHT. THOR HAS A RECALL FOR WIPERS ON NEWER MODELS. THEIR RECALL NUMBER IS RC000128. WHEN I MENTIONED THAT TO THOR THEY SIMPLY SAID THAT MY UNIT IS NOT UNDER RECALL. I BELIEVE THOR KNOWS ABOUT THIS PROBLEM BECAUSE THEY ANSWERED VERY QUICKLY THAT I NEEDED TO PAY FOR A REPLACEMENT OF THE SYSTEM. THEY DO NOT WANT TO DEAL WITH IT. THANK YOU FOR LISTENING.

NHTSA ID
11003257
Incident
Aug 29, 2016
Mileage
12,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .