RoadVitals

2017 Thor Motor Coach Freedom Elite

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Aug 26, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2017 Thor Motor Coach Freedom Elite, most frequently naming the other / unspecified and visibility categories. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified150.0%
  • Visibility150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov
17V166000

SEAT BELTS

Mar 13, 2017
171 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2017 Chateau, Freedom Elite, and Four Winds Motorhomes. The sofa may not have a seat belt for the middle seating position.
The risk: Without a seat belt, the occupant sitting in the middle position of the sofa will not be properly restrained in the event of a crash, increasing the risk of an injury.
The remedy: Thor Motor Coach will notify owners, and dealers will install a middle seat belt, free of charge. The recall began on May 8, 2017. Owners may contact TMC customer service 1-877-855-2867. TMC's number for the recall is RC000130.
Thor Motor CoachManufacturer number RC000130View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Other / unspecified
Filed Aug 26, 2024

The vehicle is a 2018 Thor Freedom Elite 28LE. The incident occurred when the exterior LP gas connection ( for gas grill connection) dislodged and the gas line drug on the pavement. I don't know exactly how long it was loose before I discovered it - could have been four hours. The hose fitting ground almost completely off and was leaking propane when I found it. Approximately two gallons of propane had leaked out (full tank is nine). My issue of the manufacture is that the hose had no additional security other than the connection at the door assembly and when it failed the hose made contact with the ground. Fortunately for me the fittings were brass and did not cause a fire or explosion. I have a couple pictures of what was left after the incident.

NHTSA ID
11610951
Incident
Aug 18, 2024
Visibility
Filed Oct 2, 2018

THE BACK UP CAMERA IS FAULTY BRAND IS AXXERA MODEL AV615BHM REPAIRED WENT FAULTY NO PICTURE.REPAIRED WENT FAULTY AGAIN. THIS TIME WAS TOLD COMPANY NO LONGER MAKES MODEL. YOU HAVE TO BUY NEW MODEL THOR DOESN'T WANT TO REPLACE . THE BACK UP CAMERA IS A EXTREME SAFETY ISSUE IN A MOTOR HOME

NHTSA ID
11133023
Incident
Aug 15, 2018

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Freedom Elite by model year
YearComplaintsRecallsInvestigationsIssue Index
2026010—
2025020—
2024110—
2023010—
2022200—
2021040—
2020270—
2019040—
2018330—
2017Viewing220—
2016020—
2015020—
2014010—
2013010—
2012030—
2011020—
2010010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.