RoadVitals

2020 Thor Motor Coach Freedom Elite Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Oct 2, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Aug 18, 2020

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2020 Thor Motor Coach Freedom Elite. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

ElectricalFuel system
Filed Oct 2, 2020

TL* THE CONTACT OWNS A 2020 THOR MOTOR COACH FREEDOM ELITE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, AND MAKING A LEFT TURN THE RV LOSS MOTIVE POWER, POWER STEERING, POWER BRAKES, AND STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE RV. THE CONTACT STATED THAT ON SEVERAL OCCASIONS. THE RV WAS TOWED TO WAXAHACHIE FORD LOCATED AT 1780 W. HWY 287 BYPASS, WAXAHACHIE, TX 75167, (972) 825-4500, AND THE SaTARTER WAS REPLACED. AFTER ANOTHER FAILURE, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL RELAY MODULE WAS REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS REPAIRED AND PICK THE VEHICLE UP. WHILE BRINGING THE TO THE CONTACT, THE FAILURE RECURRED. THE VEHICLE REMAINED AT THE SAME DEALER FOR THE PAST TWO MONTHS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,117.

NHTSA ID
11362433
Incident
Oct 2, 2020
Mileage
1,117 mi
Filed Aug 18, 2020
Fire reported

A BICYCLIST ALERTED US AT 0630 THAT OUR RV WAS ON FIRE AS IT SAT PARKED, OFF AND UNPLUGGED IN OUR DRIVEWAY. WITHIN MINUTES THE ENTIRE RV WAS IN FLAMES AND WE EVACUATED OUR HOME SECONDS BEFORE THE RV EXPLODED ABOUT 5 FEET FROM OUR BEDROOM WINDOW. 7 FIRE TRUCKS RESPONDED. THE FIREFIGHTERS SAID THAT IF WE DIDN'T HAVE A METAL ROOF, OUR WHOLE HOUSE WOULD HAVE BEEN IN FLAMES BECAUSE OF THE HOT EMBERS ON THE ROOF. OUR HOME, CAR AND LANDSCAPING SUFFERED DAMAGE AS WELL FROM THE FLAMES. AT FIRST, WE WERE JUST HAPPY THAT NO ONE WAS IN IT AND THAT NO ONE WAS INJURED, BUT AFTER A FEW DAYS PASSED, I REALIZED THAT THIS EVENT WAS CATASTROPHIC AND WE ARE NOW LEFT WITH DAMAGES FROM A FAULTY PRODUCT AND THE EMOTIONAL TOLL OF ALL THE "WHAT IF" SCENARIOS!*DT*JB

NHTSA ID
11350137
Incident
Aug 13, 2020
Mileage
4,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .