I brought a 2025 THOR RV Geneva VS24, VIN: [XXX] . THOR and Blue Compass RV drove this RV for 2046 miles with the headlights not working, a bad headlight relay was found by Ford, the part is a THOR relay. This is a road safely issue driving roads without headlights. Second issue; I have to disconnect the smoke alarm to use the stove top, THOR didn't install a exhaust fan/vent to get rid of smoke when cooking. Third issue; The engine cover seal was not in place allowing heat and engine fumes to enter the driver cab area. Fourth issue: Windshield not installed correctly at factory, it was leaking water through the upper part of the windshield, the windshield could fall off the RV while driving down the road, a bracket was not installed correctly per Blue Compass RV shop. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- NHTSA ID
- 11706199
- Incident
- Apr 4, 2025