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2012 Thor Motor Coach Majestic

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 1, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2012 Thor Motor Coach Majestic, most frequently naming the electrical category. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov
11V178000

EQUIPMENT:ELECTRICAL

Mar 15, 2011
1,175 units potentially affected
The defect: THOR MOTOR COACH (TMC) IS RECALLING CERTAIN RECREATIONAL VEHICLES MANUFACTURED FROM MARCH 9, 2010, THROUGH MARCH 9, 2011. THE WIRING FOR THE OXYGEN (O2) SENSOR THAT CONNECTS TO THE CATALYTIC CONVERTER MAY NOT BE PROPERLY SECURED. WHEN NOT SECURED, WIRING CAN FALL ONTO THE EXHAUST, MELT, AND SHORT OUT CAUSING A CHECK ENGINE LIGHT (CEL) AND, IN SOME CASES, THE ENGINE TO SHUT DOWN WHILE DRIVING.
The risk: AN ENGINE SHUT DOWN WHILE DRIVING INCREASES THE RISK OF A CRASH.
The remedy: DEALERS WILL SECURE THE OXYGEN SENSOR BY INSTALLING A CLAMP AND BY ADDING AN ADDITIONAL FASTENER FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 31, 2011. OWNERS MAY CONTACT TMC WARRANTY SERVICE DEPARTMENT AT 1-877-500-1020.
THOR MOTOR COACHView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Electrical
Filed Apr 1, 2014
Fire reported

TL* THE CONTACT OWNS A 2012 THOR OUTLAW RV. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS AN ABNORMAL SMELL OF BURNING WIRES COMING FROM THE RADIO. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10 AND THE CURRENT MILEAGE WAS 12,000.

NHTSA ID
10576328
Incident
May 16, 2012
Mileage
10 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Majestic by model year
YearComplaintsRecallsInvestigationsIssue Index
2024000—
2022000—
2021000—
2020010—
2019010—
2018010—
2017010—
2016010—
2015010—
2014020—
2013010—
2012Viewing120—
2011020—
2010010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.