2020 Thor Motor Coach Outlaw Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2020 Thor Motor Coach Outlaw, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Body & structure3100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
There is a recall on the windows. I received the notice from NHTSA in Jan of 2023. I have been trying to get Thor to perform the repair for 14 months, without success. The windows "could" fall off. In fact, one of my windows did fly off on the freeway and go through the windshield of a passenger car. Luckily nobody died, and my insurance paid them. But my other windows are loose and threatening to do the same. That is the very issue this recall is meant to solve. Very dangerous, and Thor isn't doing anything about it.
The double pane windows on the sides of the motorhome separate which allows the window pane to fall off into the road while traveling. This pane of glass falling out at highway speeds could cause serious harm to other travelers and vehicles.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .