RoadVitals

2021 Thor Motor Coach Sequence Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jul 14, 2023
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Oct 12, 2020

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2021 Thor Motor Coach Sequence. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

Interior & seats
Filed Jul 14, 2023

Since purchase in April 2022, driver seat has side to side and up/down movement which is not part of the design, and appears to be unstable and potential safety hazard for driving. This movement does not occur in the similar swivel style passenger seat. Dealership stated seat issues would be repaired under warranty from Thor. Multiple repair attempts were made by authorized service provider (dealership) addressing other seat issues (not adjusting or rotating properly as designed), but excessive play in the seat still exists. Continued requests have been made to have this addressed in a timely fashion. Dealership and manufacturer have been questioned on whether there is potential safety risk for seat to come loose or dislodged during a collision due to this unstable movement, with no answers. Have seen multiple posts online that other Thor Class B owners are experiencing similar issue. LCI/Lippert (the original seat manufacturer) has been contacted and deferred us back to Thor, as they have agreement with Thor for ongoing service of these parts.

NHTSA ID
11532368
Incident
Apr 22, 2022
Filed Oct 12, 2020

WHEN DRIVING THE VEHICLE AT HIGHWAY SPEED (I-90 ACROSS MONTANA AND DAKOTAS), THROUGH WINDY WEATHER, THE ROOF MOUNTED WINDOW WOULD POP OPEN AND BEGIN FLAPPING IN THE WIND. THE LATCHING MECHANISM GETS PULLED APART DURING THE WIND GUSTS ALLOWING THE WINDOW TO OPEN BY ITSELF. THIS IS DUE TO THE BAR HANDLE ON THE LATCH FLEXING ENOUGH TO POP OUT OF ITS TRACK ALLOWING THE LATCH MECHANISM TO RELEASE.

NHTSA ID
11363961
Incident
Oct 8, 2020
Mileage
16,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .