RoadVitals

2011 Three Feathers Mule Cargo Hauler

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Feb 12, 2014
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2011 Three Feathers Mule Cargo Hauler. 1 safety recall has been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
14V071000

LATCHES/LOCKS/LINKAGES

Feb 12, 2014
480 units potentially affected
The defect: Three Feathers Manufacturing, LLC. (Three Feathers) is recalling certain model year 2006-2014 Mule Cargo trailers, 2012-2014 Backpacker 2 trailers, 2009-2011 Buckboard Cargo Haulers, 2009-2013 Backpacker trailers, 2008-2014 Pinecone Tear Drop trailers, 2010-2011 Pelican Cargo trailers, 2012-2013 Tumbleweed Tear Drop trailers, 2011 Tumbleweed Campers, one 2011 Custom Cargo trailer, one 2010 Custom Camper, one 2008 Cargo trailer shell (no chassis), one 2010 5th Wheel Cargo trailer and one 2014 Backpacker 2 XT trailer all equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
The risk: If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer or camper at the time will then be locked in and be unable to exit the vehicle, increasing the risk of injury.
The remedy: Three Feathers will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The recall began on March 31, 2014. Owners may contact Three Feathers at 1-541-663-8163 or Fastec at 1-800-837-2505.
Three Feathers Manufacturing, LLCView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Compare model years

Complaint and recall counts across every year of this model

Three Feathers Mule Cargo Hauler by model year
YearComplaintsRecallsInvestigationsIssue Index
2014010—
2013010—
2012010—
2011Viewing010—
2010010—
2009010—
2008010—
2007010—
2006010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.