RoadVitals

2023 Tiffin Convoy

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Jan 26, 2024
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2023 Tiffin Convoy. 1 safety recall has been issued covering this model year; and 10 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
24V049000

EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:SOLAR PANEL

Jan 26, 2024
67 units potentially affected
The defect: Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2023-2024 Convoy and GH-1 motorhomes. The bracket that secures the solar panel to the roof may crack and break, which can cause the solar panel to detach.
The risk: A detached solar panel can become a road hazard and increase the risk of a crash.
The remedy: Dealers will replace the brackets, free of charge. Owner notification letters were mailed February 21, 2024. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-136.
Tiffin Motorhomes, Inc.Manufacturer number TIF-136View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

CSA-047

ELECTRICAL SYSTEM; ENGINE

Mercedes-Benz Campaign #2025070001 Software Update. Mercedes-Benz AG, the manufacturer of Mercedes-Benz Sprinter vans, has determined that on certain Model Years 2017-2021 Sprinter vehicles, the software of the engine control unit might not meet specifications. In this case, the IUMPR function of the OBD system might not perform as intended under certain circumstances. An authorized Mercedes-Benz Sprinter dealer will update the Engine Control Unit software on your vehicle in connection with this Service Campaign at no charge to you.

MCD-010

Instructions to relocate the Sirius XM radio antenna on 2023-2026 Light Vehicle B-Van units for improved signal reception. On certain units the Sirius XM antenna signal may be blocked intermittently by the solar panels. Tiffin Motorhomes has instructions and parts for relocating the antenna to a different location on the roof for owners having issues with their radio reception. Letter and instructions were sent out.

MCD-009

EXTERIOR LIGHTING

Stopped using the lights we had been using due to expense. Replaced with these, but these new lights have to be wired in instead of just clicking in. These are the instructions to wire in.

MCD-006

Tiffin sent out letter asking customer to please review the enclosed information for the proper operation of the Starlink System in their Tiffin Motorhome. And after reviewing the information, to add it to their Owner's Manual for future reference.

SB-73

It has come to Tiffin Motorhomes attention that on certain 2023 Tiffin GH1's and 2023-2024 Convoy's, the flexible water line connected to the Aqua-Hot heat exchanger does not have he correct heat rating.

SB-72

It has come to Tiffin Motorhomes attention that on certain 2023-2024 Convoy and 2023-2024 Tiffin GH1's, the wrong coolant for the AquaHot system was used in production. Over time, corrosion to internal aluminum components and premature failure is likely.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Tiffin Convoy by model year
YearComplaintsRecallsInvestigationsIssue Index
2024030—
2023Viewing010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.