RoadVitals

2014 Tiffin Phaeton Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Apr 16, 2019
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 4, 2014

What this page shows

Our database holds 3 NHTSA owner-reported complaints for the 2014 Tiffin Phaeton. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–3 of 3

Fuel system
Filed Apr 16, 2019

VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON THE PASSENGER SIDE OF THE ENGINE. WE HAD A STEADY STREAM BEHIND US FROM PULLING IN NOT THE OCCASIONAL DROP HERE AND THERE. AFTERWARDS WE ESTIMATED THAT WE LOST ABOUT 10 GALLONS IN 30 MILES. THE CAUSE WAS A BROKEN #4 FUEL INJECTOR LINE BETWEEN THE COMMON RAIL AND THE BLOCK AT THE FERRULE AGAINST THE BLOCK. THE NEW PART HAS AN ADDITIONAL SUPPORT BETWEEN THE TWO CONNECTIONS TO KEEP IT FROM FLEXING AND CRACKING SO IT MUST BE A KNOWN ISSUE AS CUMMINS HAS CHANGED THE DESIGN OF THE PART. THE CUMMINS REPAIR FACILITY ALSO SAID IT WAS A FAIRLY COMMON ISSUE THEY SEE. THE ENTIRE SIDE OF THE ENGINE AND EXHAUST WAS DRIPPING WITH FUEL. IF THERE HAD BEEN A REGEN GOING ON IT LIKELY WOULD HAVE CAUSED A FIRE DUE TO THE HIGH TEMP AND THE FACT THAT THAT PART OF THE EXHAUST WAS SOAKED IN FUEL.MY UNDERSTANDING IS THAT THEY HAVE A SIMILAR ISSUE WITH THE # 6 LINE SINCE IT HAS A REVISION TO A MIDPOINT SUPPORT BRACKET AS WELL AND ANY RV FORUM WILL HAVE REPORTS OF THAT FAILURE AS WELL.*DT CONSUMER STATED FUEL LEAKS ARE A KNOWN ISSUE. CONSUMER DID NOT CONTACT MANUFACTURER. *JB

NHTSA ID
11196808
Incident
Mar 27, 2019
Mileage
16,000 mi
Fuel system
Filed Mar 1, 2017

PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.

NHTSA ID
10957745
Incident
Feb 25, 2017
Mileage
22,893 mi
EngineFuel system
Filed Dec 4, 2014

CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WITH CUMMINS REVEALED THAT THEY HAVE HAD SOME OF THESE FILTERS FAIL WITH NO APPARENT VISUAL DEFECTS BUT DID SHOW UNDER PRESSURE. *TR

NHTSA ID
10662206
Incident
Dec 1, 2014
Mileage
7,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .