RoadVitals

2018 Tiffin Phaeton Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Latest Mar 23, 2023
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2018 Tiffin Phaeton, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

  • Engine133.3%
  • Other / unspecified133.3%
  • Tires & wheels133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

1
report

From owner reports, verbatim

The contact owns a 2018 Tiffin Phaeton RV. The contact stated that while driving approximately 60 MPH, the dashboard instrument cluster lights suddenly began to flash off and on and the Diesel Emission Fluid (DEF) sensor light remained illuminated before the vehicles decelerated independently to 5 MPH. The vehicle was driven to a nearby service center(unknown) and the Diesel Emission Fluid sensor was replaced, and the failure was remedied. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 22,000.

NHTSA ID 11431608 · filed Sep 3, 2021

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

I SAW A POST ON THE TIFFIN RV FORUM REGARDING THE VALVE STEM STABILIZERS THAT FREIGHTLINER PROVIDED ON RECENT RV CHASSIS EQUIPPED WITH A NEW STYLE RIM. I HAVE A 2018 TIFFIN COACH AND HAD THE SAME ISSUE SOON AFTER I PURCHASED IT. I NOTICED THAT THE VALVE STEM WAS RUBBING ON THE CHROME WHEEL AND IN FACT HAD RUBBED OFF THE CHROME DOWN TO BARE METAL. I TOOK IT TO BAY DIESEL IN RED BAY, AL. AND THEY REPLACE THE VALVE STEMS. THEY SHOWED ME ON ONE WHERE IT HAD ALMOST RUBBED THROUGH AND THERE WOULD HAVE BEEN AN AIR LEAK IF I HAD DRIVEN IT MANY MORE MILES. I WAS TOLD IT WAS NOT WARRANTABLE AND I PAID FOR THE REPLACEMENT STEMS. IT HAPPENED AGAIN SOON AFTER AND WHEN I CALLED FREIGHTLINER, THE PERSON I TALKED TO SAID THEY KNOW ABOUT THE PROBLEM BUT HAVE NOT COME UP WITH A CORRECTION AS YET. MFR BUILD DATE WAS 4/1/2018.

NHTSA ID 11307150 · filed Jan 31, 2020

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

1
report

From owner reports, verbatim

tire size 275/80/22.5 Driving down highway 301, driver side steer tire’s side wall blew out with no warning. My motor home made a hard left, luckily no one was in that fast lane. I managed to recover control and started to head to the shoulder of the road. Before I could reach the shoulder the rim cut the tire and threw it off the rim and into the highway. This put my life , my wife and anyone on the highway’s life in severe danger!!! I called michelin and their rep inspected the tire and felt the tire was run low. I completely disagree. All tires were checked that day and if this steer tire was low it would have pulled to the left!!

NHTSA ID 11513495 · filed Mar 23, 2023

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .