Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
13
Latest Mar 6, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 261 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
7
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1997 Toyota 4Runner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming driver-assistance
Shown in the owner’s own words, exactly as filed
Driver assistance
Filed Mar 6, 2020
Crash reported1 injury reported1 death reported
TL* THE CONTACT WAS LOANED A 1997 TOYOTA 4RUNNER. THE CONTACT MENTIONED THE VEHICLE WAS LOANED FROM A USED DEALER (MCFARLAND AUTO SALES LOCATED AT 231 FRONTAGE RD MC, MCFARLAND, CA 93250). THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT INDEPENDENTLY CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. AS A RESULT, THE DRIVER CRASHED INTO A GUARD RAIL, A WOODEN POST, A FENCE AND CAME TO A STOP AT A TREE. THE CONTACT DOES NOT REMEMBER IF THE FRONT DRIVER AIR BAG DEPLOYED, BUT STATED THE FRONT PASSENGER SIDE AIR BAG DID DEPLOY. THE CONTACT STATED SHE SUSTAINED A FRACTURE NOSE, SPINE, LEFT WRIST, RIGHT LUNG WAS PUNCTURED, AND 3 FRACTURED RIBS ON HER LEFT. THE CONTACT STATED SHE WAS IN A COMA AND HOSPITALIZED FOR 3 WEEKS. THE DRIVER WAS PRONOUNCED DECEASED AT THE SCENE. THE VEHICLE WAS NOT DRIVE-ABLE AND WAS TOWED TO AN INDEPENDENT TOW LOT. A POLICE REPORT WAS FILED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. *LN
NHTSA ID
11316570
Incident
Feb 4, 2014
Driver assistanceSteeringSuspension
Filed Dec 7, 2012
I OWN A 1997 4RUNNER. DURING MY DRIVING THE VEHICLE FEW WEEKS AGO, THE CHASSIS LOCATED ON THE REAR PASSENGER SIDE SPLIT APART AND ALMOST RESULTED IN A FATAL ACCIDENT WITH MY FAMILY. THIS FAILURE, HOWEVER, IS PURELY AN ENGINEERING DESIGN AND MANUFACTURING FAILURES.HENCE, THE VEHICLE HAS BECOME UN-DRIVABLE. WHEN I CONTACTED TOYOTA AND ITS DEALERSHIPS, THEY SAID TO REPAIR THE VEHICLE WILL COST ME $8,100.00. HENCE, I FEEL THAT, IN COMPARISON TO OTHER VEHICLES FROM DIFFERENT BRAND OF CARS COMPANIES, THEREWITH, WHEREBY, THEY ARE STILL ON SOME PART OF THE WORLD, ARE STILL DRIVABLE AND USEFUL. HOWEVER, FOR THE KIND OF MONEY SPENT ON THE PURCHASE, THE REQUIRED MAINTENANCE, THE VEHICLE IS THAT OLD THEY ARE LIABLE FOR A FIFTEEN YEAR OLD VEHICLE. *TR
NHTSA ID
10487677
Incident
Nov 21, 2012
Mileage
145,000 mi
BrakesDriver assistance
Filed Nov 11, 2011
Crash reported
I WAS MAKING A RIGHT HAND TURN INTO A PARKING SPOT. AT THE MOMENT RIGHT BEFORE YOU STRAIGHTEN THE VEHICLE WHEEL TO PARK, THE CAR SUDDENLY REVVED UP FOR ABOUT 1 TO 2 SECONDS CAUSING THE VEHICLE TO ACCELERATE FORWARD. THE VEHICLE WENT OVER THE CURVE AND HIT THE BUILDING IN FRONT OF THE PARKING SPOT. *TR
NHTSA ID
10435256
Incident
Nov 9, 2011
Driver assistance
Filed Aug 2, 2010
I WAS ON HIGHWAY 101 DRIVING HOME RECENTLY IN MY 97 4RUNNER WITH 200,000+ MILES ON IT AFTER A FULL SERVICING AT TOYOTA OF SANTA CRUZ AND MY ACCELERATOR STUCK, IDLING AT 3-4K RPM. AFTER THE PANIC MODE OF NOT BEING ABLE TO STOP AND REALIZING THE BRAKES WILL NOT STOP A REVVING ENGINE, I PUT IT IN NEUTRAL AND SLOWED THE VEHICLE AS THE ENGINE REVVED. I PUT IT BACK IN DRIVE AND IT SEEMED TO BE OK. I GOT TO AN AREA WHERE I COULD TEST IT OUT SAFELY AND THE SAME THING HAPPENED AND I HAD TO PUT IT NEUTRAL AGAIN. I CONTINUED TO DRIVE, BUT IT FINALLY FROZE AT 3-4K RPM AND I HAD TO PULL TO THE SIDE AND GET TOWED. I HAD IT TOWED TO TOYOTA OF SANTA CRUZ AND THE NEXT DAY WAS INFORMED THAT THE BRAIDING ON THE THROTTLE CABLE CAME APART IN THE THROTTLE HOUSING AND THE MAINTENANCE'S WOULD NOT HAVE FOUND THE PROBLEM. THE FIX WAS RELATIVELY INEXPENSIVE, $200 AND THE TOW WAS $200. THAT WOULD NOT BE A PROBLEM IF IT HADN'T BEEN SUCH A SERIOUS SAFETY HAZARD, BUT THIS WAS A MAJOR SAFETY HAZARD NOT ONLY TO MYSELF, BUT TO ANYONE THAT I WAS ON THE ROAD WITH. I UNDERSTAND THAT THE VEHICLE IS AN OLDER VEHICLE, BUT I'M GUESSING THAT THIS IS NOT THE 1ST TIME THAT THIS HAS HAPPENED. AND MY WORST THOUGHT IS THAT POSSIBLY MY DAUGHTER, GIRLFRIEND (WHICH IS A NEW DRIVER) OR ANYONE ELSE FOR THAT MATTER COULD HAVE BEEN DRIVING THE VEHICLE AND WHO KNOWS WHAT MAY HAVE HAPPENED. SO, IT LOOKS LIKE TOYOTA HAS QUITE A FEW SAFETY ISSUES THAT THEY HAVE BEEN IGNORING FOR QUITE A FEW YEARS. ON TOP OF THAT, IT SEEMS THAT THEY SHOULD HAVE AT LEAST PAID FOR THE REPAIRS FOR SENDING ME OUT IN THEIR DEATH TRAP WITH NO WARNING. I'M GOING TO BE BUYING ANOTHER CAR SOON AND I WILL TO THINK TWICE ABOUT BUYING ANOTHER TOYOTA. *TR
NHTSA ID
10346957
Incident
Jul 13, 2010
Mileage
210,000 mi
Driver assistance
Filed Mar 11, 2010
Crash reported1 injury reported
TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH, APPROACHING A STOP SIGN. WHILE DEPRESSING THE BRAKE PEDAL THE VEHICLE SURGED FORWARD. AN OPPOSING VEHICLE CRASHED INTO THE FRONT DRIVER SIDE CAUSING THE VEHICLE TO ENTER THE MEDIAN AND ROLL OVER. THE DRIVER INVOLVED IN THE ROLL OVER CRASH WAS AIR LIFTED TO A HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE WAS COMPLETELY DESTROYED. THE FAILURE MILEAGE WAS 210,000.
NHTSA ID
10319011
Incident
Feb 10, 2010
Mileage
210,000 mi
Driver assistance
Filed Mar 3, 2010
TL*THE CONTACT OWNS A 1997 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN UP TO 100 MPH. HE BEGAN SHIFTING FROM NEUTRAL GEAR TO DRIVE AND VICE VERSA TO SLOW THE VEHICLE DOWN. HE TOOK THE VEHICLE TO THE DEALER WHO STATED THAT AN AFTER MARKET ALARM BOX WAS TUCKED BEHIND THE PEDAL. THE DEALER STATED THAT THE BOX MAY HAVE CAUSED THE FAILURE. ANOTHER DEALER TOLD HER THAT A CABLE NEEDED TO BE REPLACED. HE CALLED THE MANUFACTURER BUT RECEIVED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT MILEAGE WAS APPROXIMATELY 108,000. THE FAILURE MILEAGE WAS 107,038.
NHTSA ID
10316303
Incident
Jun 9, 2009
Mileage
107,038 mi
Driver assistance
Filed Feb 24, 2010
1N AUGUST OF 2004 I OWNED A 1997 TOYTOA 4 RUNNER. IT ACCELERATED ON ITS OWN TO 95 MILES PER HOUR. I HAD IT TOWED TO A TOYTOA DEALERSHIP AFTER 2MONTHS THERE THEY TOLD ME IT WAS CAUSED BY AMLFUNCTION IB THE CRUISE CONTROL EVEN THOUGH THE CRUISE CONTROL WAS NOT ON THE REPAIR COST ME OVER 15OO DOLLARS. THE SAME THING HAPPENED AGAIN 6 MONTHS LATTER I THEN BRROUGHT IT TO A LOCAL SERVICE STATION WHERE THE MECHANIC STATED THAT IT WAS AGAIN CAUSED BY A MALFUNCTION OF THE CRUISE CONTROL. IT SAID THE SIMPLE ANSWER WAS TO DISENGAGE THE CRUISE CONTROL WHICH COST ME 40 DOLLARS AND I NEVER HAD THIS PROBLEM AGAIN. I WROTE TO TOYTOA BUT THERE NEVER ANSWERED ME. *TR
NHTSA ID
10313515
Incident
Aug 9, 2004
Mileage
95,000 mi
Driver assistance
Filed Feb 23, 2010
MY CAR WAS RACING WHEN I WAS AT A STOP LIGHT. ALSO, I WAS GOING THROUGH MY GAS PRETTY QUICKLY. I BROUGHT IT TO THE DEALER AND THEY REPLACED THE ELECTRONICS - THEY SAID I HAD TO HAVE THIS REPLACED, I COULD NOT DRIVE OFF THE LOT BECAUSE IT WAS SO DANGEROUS. I NO LONGER HAVE THIS CAR BUT I WANTED TO REPORT THIS BECAUSE IT IS A TOYOTA 4 RUNNER AND THEY HAVE NOT BEEN RECALLED. VIN NUMBER ATTACHED FOR MAINTENANCE LOOKUP. *TR
NHTSA ID
10313442
Incident
Jul 1, 2007
BrakesDriver assistanceEngine+3 more
Filed Jul 11, 2009
Crash reported2 injuries reported
WHILE DRIVING ON THE HIGHWAY AT THE SPEED LIMIT (60 MPH), THE VEHICLE SURGED/JOLTED FORWARD PULLING TO THE RIGHT. I WAS UNABLE TO REGAIN CONTROL OF VEHICLE CAUSING ME TO MERGE INTO THE DIRECTION OF A TRACTOR TRAILER. I TRIED TO TURN AWAY FROM TRACTOR TRAILER TO AVOID COLLISION. MY VEHICLE HIT THE REAR TIRE OF THE TRACTOR TRAILER AND I BEGAN TO SWERVE OUT OF CONTROL. MY BRAKES DIDN'T SEEM TO HELP EITHER, THEY DIDN'T FUNCTION. THIS RESULTED IN THE VEHICLE ROLLING OVER 3+ TIMES, THE CAR WAS TOTALED. ALL PASSENGERS WERE HOSPITALIZED BUT NO OTHER VEHICLES OR PEOPLE WERE HURT FROM THE ACCIDENT. MY CONCERN IS REGARDING THE PERIODIC ENGINE SURGE AND/OR JOLTING AND LACK OF BRAKE CONTROL. THIS IS A SAFETY HAZARD THAT MUST BE ADDRESSED IN ORDER TO AVOID FUTURE INCIDENTS. WE WERE VERY LUCKY TO HAVE NOT BEEN KILLED IN THIS AUTO ACCIDENT. *TR
NHTSA ID
10276395
Incident
May 25, 2009
Driver assistance
Filed Jan 23, 2003
THE GAS PEDAL ON MY WIFE'S 1997 TOYOTA 4RUNNER LTD STUCK, AND ALMOST CAUSED HER TO CRASH. SHE WAS DRIVING BETWEEN 30 AND 40MPH WHEN ALL OF A SUDDEN THE VEHICLE DID NOT SLOW DOWN WHEN LETTING OFF THE GAS PEDAL, INSTEAD IT SPED UP AFTER LETTING OFF OF THE GAS PEDAL. SHE TRIED THE BRAKES, THEY GRABBED, BUT THE VEHICLE STILL CONTINUED TO SPEED UP. SHE THEN APPLIED THE EMERGENCY BRAKE, AGAIN, THE VEHICLE DID NOT SLOW DOWN. FINALLY SHE PUT THE TRANSMISSION INTO PARK AND THE VEHICLE CONTINUED TO MOVE UNTIL SHE TURNED OFF THE VEHICLE. I FEEL LIKE THIS NEEDS TO BE REPORTED TO SOMEONE, TO MAKE MY WIFE AND MYSELF FEEL THAT WE DID OUR PART BY REPORTING SUCH AN UNACCEPTABLE OCCURANCE.
NHTSA ID
10003284
Incident
Jan 23, 2003
Mileage
96,300 mi
Driver assistance
Filed Feb 23, 2000
Crash reported
WHILE PULLING VEHICLE INTO A PARKING SPACE AND SHIFTING GEAR INTO PARK, VEHICLE JUMPED OUT OF GEAR, AND SUDDENLY ACCELERATED. RAN INTO NEXT PARKED VEHICLE. NO INJURIES REPORTED. DEALER NOTIFIED. *AK
NHTSA ID
857430
Incident
Dec 15, 1999
Driver assistance
Filed Oct 13, 1998
Crash reported1 injury reported
WHILE DRIVING AT 60-65 MPH, USING CRUISE CONTROL, WHEN TAKING CRUISE CONTROL OFF, IT WOULDN'T GO OFF. USED BRAKES, BRAKES DIDN'T WORK, VEHICLE WOULDN'T SLOW DOWN. VEHICLE IMMEDIATELY VIBRATED AND ROLLED OVER DOWN A 25 FOOT EMBANKMENT. DEALER NOT AWARE. *AK
NHTSA ID
828830
Incident
Oct 10, 1998
Driver assistance
Filed May 5, 1998
Crash reported
VEHICLE WAS IN AN INSIDE PARKING LOT. OWNER WAS PARKING AND HAD FOOT ON THE BRAKE THE TRUCK JUMPED BACK AND ACCELERATED FORWARD, THEN HIT A CONCRETE WALL. *AK
NHTSA ID
823051
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own