Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Apr 29, 2025
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 78 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2016 Toyota 4Runner submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming suspension
Shown in the owner’s own words, exactly as filed
Suspension
Filed Apr 29, 2025
This vehicle has experienced the front coil spring cracking on the right front, the left front cracked at 114K miles. This is a very common issue with 2015-2017 Toyota 4Runner TRD-Pro, it is a design defect in the way the coil spring terminates and sits on the top hat and bottom spring perch. Toyota has discontinued the defective parts and redesigned the spring perch on the updated strut and uses a different spring, but it is not recalled and should be as this is a safety defect. A broken coil spring can cause sudden loss of control of the vehicle resulting in a crash and even death.
NHTSA ID
11657438
Incident
Apr 27, 2025
Suspension
Filed Nov 28, 2023
X-REAS sport enhancement system is failing in a vehicle (2016 Toyota 4 Runner) with 58,000 miles that has always been driven on city streets. Front struts and rear shock absorbers are both leaking and require replacement.
NHTSA ID
11557202
Incident
Nov 27, 2023
Suspension
Filed Sep 21, 2023
The contact owns a 2016 Toyota 4Runner equipped with an Ironman 4x4 USA, Part: Pro Forge upper control arm. The contact received notification of NHTSA Campaign Number: 23E051000 (Suspension) however, the contact stated that after calling and leaving messages with the manufacturer regarding the recall, the contact had not received a call back. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Parts distribution disconnect.
NHTSA ID
11545810
Incident
Sep 21, 2023
Suspension
Filed Oct 19, 2020
THE 2016 4RUNNER TRD PRO IS A LIMITED PRODUCTION MODEL. TOYOTA SOURCE THE SUSPENSION COMPONENTS FROM AN OUTSIDE VENDOR. MY RIGHT FRONT SPRING FAILED, BREAKING I FOUR PLACES. THE CAR HAS 41,000 MILES AND HAS ONLY BEEN USED IN NORMAL HIGHWAY DRIVING -- NO OFF-ROAD. THE FRONT SPRING DESIGN IS DEFICIENT. THERE IS NO TAPER AT EITHER END OF THE COIL SPRING, LEAVING A KNIFE EDGE TOUCH THE ADJACENT COIL -- RIGHT WHERE THE SPRING BROKE. THERE ARE NUMEROUS EXAMPLES OF THE SAME PROBLEM ON THE INTERNET. THE PART WAS BACK ORDERED REQUIRING MORE THAN A WEEK TO GET IT, SUGGESTING MANY OTHERS HAVE HAD THE SAME PROBLEM. THE LEFT SPRING WILL LIKELY FAIL, AND THE RIGHT WILL PROBABLY FAIL AGAIN. THIS IS A SAFETY ISSUE AFFECTING STABILITY.
NHTSA ID
11365182
Incident
Oct 1, 2020
Mileage
41,000 mi
Body & structureOther / unspecifiedSuspension
Filed Oct 7, 2020
Crash reported2 injuries reported
75 MPH IMPACT ON INTERSTATE, 4 RUNNER COMPLETE LOSS. ENGINE PROTRUDED INTO FOOT WELL AND NOT A SINGLE AIRBAG WAS DEPLOYED. INJURIES INCLUDE - CONCUSSIONS, BROKEN NOSE, HEAD LACERATIONS, HEAD AND NECK PROBLEMS.
NHTSA ID
11363235
Incident
Oct 2, 2020
Mileage
53,000 mi
Powertrain (other)Suspension
Filed Aug 30, 2018
TL* THE CONTACT OWNS A 2016 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO PRECISION TOYOTA OF TUCSON (520-795-5565, 700 W WETMORE RD, TUCSON, AZ 85705) FOR ROUTINE SERVICE. THE DEALER DIAGNOSED THAT THE INNER CONSTANT VELOCITY BOOT LEAKED OIL AND NEEDED TO BE REPLACED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED THAT THE PART WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PART WAS NOT COVERED BY THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,445.
NHTSA ID
11123559
Incident
Aug 29, 2018
Mileage
18,445 mi
Driver assistanceEngineSuspension
Filed Feb 25, 2017
THIS VEHICLE IS JUNK. HAS NO POWER, EXCESSIVE VIBRATION, CONSTANT TICKING, ALL OVER THE ROAD, CRUISE CONTROL SPEEDS UP UNCONTROLLABLY, SITS LOPSIDED, EXTREMELY LOUD, BRAKES AND STEERING LOCK UP.,LACKS HEAT, POOR VISIBILITY . ALL THESE AND MORE OCCURR WHILE STARTING AND DRIVING VEHICLE.
NHTSA ID
10956888
Incident
Jan 2, 2016
Mileage
230 mi
Suspension
Filed Dec 16, 2016
WHENEVER I GO OVER POTHOLES AND BUMPS MY CAR MAKES CLUNKING NOISES AND SOUNDS HORRIBLE.
NHTSA ID
10935905
Incident
Dec 7, 2016
Suspension
Filed Aug 9, 2016
TRD PRO MODEL FRONT SHOCKS MAKE A CLUNK BELOW 40 DEGREES. TOYOTA T-SB-0054-16 TOYOTA WON'T LOOK AT.
NHTSA ID
10894291
Incident
Jan 13, 2016
Mileage
9,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own