SINCE I BOUGHT THE CAR THERE IS A PULL TO THE LEFT,,I WENT BACK TO THE DEALER AND BROUGHT THE PROBLEM TO HIS ATTENTION, ,, OHH ,,,DRIVE THE CAR FOR A WHILE ,,SOMETIMES THE TIRES MIGHT NEED TO WEAR A BIT AND EVERYTHING IS GOING TO BE FINE,,,I DID THAT BUT THE PROBLEM IS STILL THERE, ,,ASKED AGAIN ,,,,,,OHHHH ,, MAYBE YOU DRIVE THE CAR ON THE LEFT SIDE OF THE ROAD AND THAT'S WHY YOU FEEL THE PULL TO THE LEFT ,,,,,I WENT TO WHEEL ALIGNMENT SPECIALIST AND ASKED FOR A WHEEL ALIGNMENT WHILE I HAD ONLY DRIVEN 170 MILES, ,,,THE ALIGNMENT WAS SLIGHTLY OFF, ,,,WAS CORRECTED BUT THE PULL WAS STILL THERE,,,,,,I REPEATED THE ALIGNMENT MORE THAN 5 TIMES SINCE I BOUGHT THE CAR ALMOST 6 MONTHS AGO BUT THE PROBLEM STILL PERSISTS, ,,,AFTER GETTING MORE TESTS AND ASKING ADVICE FROM PROFESSIONALS WITH EXTENSIVE EXPERIENCE, EVERYONE IS POINTING THE PROBLEM TO THE **** RACK AND PINION ****...I WENT BACK TO THE DEALER AND I ASKED FOR THE RACK AND PINION TO BE SPECIFICALLY TESTED BECAUSE IT MIGHT BE DEFECTIVE, ,,,,,NO RESPONSE, BUT A REFUSAL TO EVEN ADDRESS THE ISSUE, ,,,,,,ALTHOUGH IT IS STILL UNDER WARRANTY, ,,,SUPPOSEDLY DID A CHECK UP NOT REALLY DIRECTLY RELATED,,,,AND ALSO I MENTIONED THAT THE SHOCKS MAKE A SQUICKING NOISE WHEN WET HE COMPLETELY IGNORED IT,,,,,AND ALSO A NOISE IN THE STEERING WHEEL AREA,,SOMETHING IS LOOSE BUT I CANNOT PINPOINT IT,,,,,THE OLD THING HE ASKED ME THE CHANGE ONE TIRE FOR $235,, $99 FOR BALANCING THE WHEELS, ,, $99 FOR WHEEL ALIGNMENT, ,,WHEN I TOLD HIM THAT THIS DOESN'T ADDRESS OR SOLVE THE PROBLEM HE JUST SHRUGGED HIS SHOULDER, ,,*** THEN I ASKED HIM SINCE THE PROBLEM IS NOT SOLVED THEN YOU ARE TO GOING TO ASK ME TO CHANGE THE AND PAY FOR A NEW CAR ****HIS RESPONSE ***MAYBE THAT'S THE BEST THING TO DO!!**I LEFT NOT WANTING TO PAY $500 FOR NOT GETTING THE PROBLEM SOLVED. ..I'LL CHANGE THE RACK AND PINION AND PAY FROM MY POCKET BUT ISN'T RIGHT!!!
- NHTSA ID
- 10995452
- Incident
- Jun 14, 2017
- Mileage
- 32,000 mi