2012 Toyota Avalon Owner Complaints

While entering the highway on ramp, as I accelerated and turned on the left turn signal, the engine stopped. The steering became very hard. I stopped, put the transmission in park and started the engine, with no problems. This is the second time in3 months this has happened when turning to the left, and activating the turn signal. In both cases, the auto headlight dimming warning lite came on. The car is well maintained, and has never been damaged in any way. The weather was clear.

NHTSA ID

11520588

Incident

May 4, 2023

The contact owns a 2012 Toyota Avalon. The contact stated that while it was hot outside, or whenever there was direct sunlight on the dashboard, the dashboard would become very sticky. The contact stated that the glare on the windshield from the reflection of the dashboard made it very difficult to see out the windshield. The contact stated that he contacted the dealer, and manufacturer about the failure, and was informed that previously there was a recall for the failure however, the recall had expired. The contact contacted the NHTSA after researching the failure. The failure mileage was 50,000.

NHTSA ID

11460724

Incident

Apr 7, 2022

Mileage

50,000 mi

There is a rear windshield shade that comes up automatically during a bright or hot day. It has a button to manually bring it up or down also. Just last month the gear inside the shade is broken and it does not come down. If I manually put it down it will come up automatically when driving, causing a loud noise distracting the driver even though, the driver has not pressed the button to pull it up. Now it is stuck in up position causing loud noise when reversing. And the biggest safety issue that I see is the night driving. Since the shade is up and I cannot make it go down, the visibility in the rear view mirror is very poor or nothing. There is no way for the driver to let it stay in the down position and driving on overcast days or night time is a challenge with no visibility of vehicles behind you.

NHTSA ID

11449358

Incident

Dec 20, 2021

REAR SUNSCREEN REMAINS IN UP POSITION, WHEN LOWERED IN REVERSE, IT MAKES A LOUD GRINDING NOISE. HAVING TO DRIVE AT NIGHT PRESENTS A PROBLEM WITH VISIBILITY WHEN THE SUNSCREEN REMAINS IN THE UP POSITION.

NHTSA ID

11322510

Incident

Apr 25, 2020

Mileage

117,000 mi

TL* THE CONTACT OWNED A 2012 TOYOTA AVALON. THE FRONTAL AIRBAGS FAILED TO DEPLOY WHEN AN 18 WHEELER COLLIDED INTO THE VEHICLE WHILE TRAVELLING AT 65 MPH. THE CAUSE OF THE FAILURE WAS UNKNOWN. THE VEHICLE WAS DESTROYED AND THE DRIVER AND PASSENGER WERE HOSPITALIZED WITH SPINAL INJURIES AND BRUISES. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 65 MPH, AN 18 WHEELER STROKE THE VEHICLE IN THE MIDDLE REAR WHEN ATTEMPTING TO SWITCH LANES. NONE OF THE FRONTAL AIR BAGS DEPLOYED. THE POLICE WAS PRESENT AND A REPORT WAS ISSUED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V569000 (AIR BAGS, SEAT BELTS) THE VEHICLE WAS TOWED TO AN IMPOUND LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOTALED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

NHTSA ID

11316549

Incident

Nov 19, 2018

Mileage

71,000 mi

ANOTHER DRIVER RAND A RED LIGHT AND I (T-BONED HIS PASSENGER SIDE) WAS IN A HEAD ON COLLISION. I WAS BREAKING AT THE TIME, BUT STILL IMAGINE I HIT HIM AT BETWEEN 30-40 MPH. THE FRONT END CRUMPLED AS EXPECTED BUT THE AIRBAGS DID NOT DEPLOY. FIREFIGHTERS CUT POWER TO PREVENT THE AIRBAGS FROM DEPLOYING UNEXPECTEDLY AFTERWARDS. A CHECK PASSENGER AIRBAG LIGHT HAD COME ON IN RECENT DAYS THAT I DID NOT GET FIXED BEFORE THE ACCIDENT, BUT IT SHOULD NOT HAVE AFFECTED THE DRIVER SIDE AIRBAG I EXPECT. LIBERTY MUTUAL IS CURRENTLY IN POSSESSION OF THE CAR (THEY DEEMED IT A TOTAL LOSS).

NHTSA ID

11269414

Incident

Oct 2, 2019

Mileage

115,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT THE VEHICLE STARTED ON ITS OWN. THE MOTOR WAS EXTREMELY LOUD AND WAS A DISTRACTION TO THE DRIVER. WHEN THE CONTACT WOULD TURN OFF THE ENGINE, IT WOULD SOMETIMES RESTART ON ITS OWN. THE CONTACT CALLED BOWLING GREEN TOYOTA (2398 SCOTTSVILLE RD, BOWLING GREEN, KY 42104, (270) 843-4321) AND WAS INFORMED THAT A NEW REAR SHADE MOTOR WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 37,000.

NHTSA ID

11221166

Incident

Apr 17, 2019

Mileage

37,000 mi

MY VEHICLES AIRBAGS DID NOT DEPLOY I WAS HIT BY AN 18 WHEELER AT A HIGH RATE OF SPEED. THE VEHICLE HAD AT LEAST 2 REAR END HITS BY THIS 18 WHEELER ESTIMATED AT A SPEED IN EXCESS OF 25 MILES PER HOUR FASTER THAN MINE (I WAS GOING AT 70MPH NORTHBOUND ON US 75, NINE MILES SOUTH OF TULSA OKLAHOMA ON A SUNNY MONDAY AT 3PM). THE STREET WAS DRY. THE TRUCK INITIALLY HIT ME ON MY REAR AND ON MY LEFT REAR QUARTER. I WAS SPUN IN FRONT OF THE TRUCK AND HE HIT ME AGAIN ON THE REAR QUARTER AND THE BUMPER AND SPUN ME IN THE OPPOSITE DIRECTION AND THEN PUSHED INTO THE GUARDRAIL AT AN ESTIMATED 40+ MPH. THE AIRBAGS DID NOT DEPLOY FOR ANY OF THE THREE COLLISIONS (TWO IN THE REAR AND ONE IN THE FRONT).

NHTSA ID

11161898

Incident

Nov 19, 2018

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. UPON ENTERING THE VEHICLE, THE CONTACT NOTICED EXCESSIVE WATER ON THE PASSENGER SIDE SEAT AND CARPET. THE CONTACT ALSO STATED THAT THERE WAS A MOLD ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FREEDOM TOYOTA OF HARRISBURG (6060 ALLENTOWN BLVD, HARRISBURG, PA 17112) WHERE IT WAS DIAGNOSED THAT THE SEAL IN THE SUN ROOF WAS FAULTY AND CONFIRMED THE ABNORMAL ODOR IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID

11112320

Incident

May 20, 2018

Mileage

60,000 mi

REAR DECK SUNSCREEN ACTIVATES AND COMES UP WITHOUT OPERATOR ACTIVATING IT. AND IT WILL NOT GO BACK DOWN WITHOUT MANUAL ASSISTANCE. WITH ASSISTANCE WHEN IT DOES GO DOWN THERE IS A LOUD GRINDING NOISE AND THEN IT WILL COME BACK UP. TO CORRECT THIS SITUATION REQUIRES REPLACEMENT OF COMPLETE ASSEMBLY. (DEALER QUOTED $1674.86) OR PULL THE FUSE AND DEACTIVATE THE REAR SUNSCREEN. SAFETY ISSUE IS THAT SUNSCREEN UP AT NIGHT OR DURING INCLEMENT WEATHER RESTRICTS REAR VISION AND DRIVER CAN'T DO ANYTHING ABOUT IT UNLESS HE HAPPENS TO KNOW WHICH FUSE TO PULL AND WHERE IT IS LOCATED. WHEN ASKED WHY TOYOTA HAS NOT CORRECTED THIS ISSUE, DEALER SPECULATED THAT SINCE THIS IS AN AVALON ONLY PROBLEM THAT THE NUMBERS OF FAILURES ARE LIKELY SMALL. MY RESPONSE WAS, THAT MAY BE TRUE BUT BY RESEARCHING THIS ISSUE ON THE INTERNET, IT HAS BEEN A PROBLEM SINCE AT LEAST THE MID 1990'S UNTIL AT LEAST 2013 AND PROBABLY BEYOND AND TOYOTA HAS NOT RECALLED OR FIXED THE PROBLEM SO FAR AS I CAN TELL. REGARDS OUR SPECIFIC CAR A 2012 AVALON, IT IS A FEATURE ALMOST NEVER USED AND AS OF THIS DATE THE CAR HAS LESS THAN 18000 MILES ON IT. MILEAGE AND AGE SEEMS NOT TO BE A FACTOR IN THE FAILURES. IT SEEMS MORE LIKELY A POOR DESIGN OF THE FEATURE ITSELF. AS FAR AS WHEN IT HAPPENS AND WHERE, IT CAN HAPPEN ANYTIME THE CAR IS RUNNING, IN THE DRIVEWAY OR WHILE DRIVING..

NHTSA ID

11042989

Incident

Oct 1, 2017

Mileage

17,500 mi

THE REAR WINDOW SUN SHADE SCREEN DOES NOT WORK PROPERLY. STICKS IN UP POSITION BLOCKING SITE OUT REAR WINDOW. WITH SCREEN DOWN WHILE CRANKING CAR, PUTTING CAR IN REVERSE CAUSES A LOUD NOISE OF GEARS STRIPPING. THERE ARE HUNDREDS OF REPORTS ON THE INTERNET COMPLAINING OF THIS PROBLEM ON ALL TOYOTA PRODUCTS THAT HAVE THIS SCREEN. THIS IS OBVIOUSLY A DESIGN FLAW AND SHOULD BE SUBJECT TO RECALL. HERE ARE JUST A FEW OF THE LINKS ONLINE. HTTPS://FORUMS.EDMUNDS.COM/DISCUSSION/18198/TOYOTA/AVALON/TOYOTA-AVALON-REAR-SUNSCREEN-FAILURE HTTP://WWW.TOYOTANATION.COM/FORUM/156-AVALON-3RD-GENERATION-2005-2012/336998-2005-AVALON-LIMITED-REAR-SUN-SHADE-PROBLEM-HELP.HTML HTTP://WWW.JUSTANSWER.COM/TOYOTA/8IYJH-TOYOTA-AVALON-FUSE-REAR-WINDOW-SHADE.HTML HTTP://WWW.REVBASE.COM/BBBMOTOR/TSB/DOWNLOADPDF?ID=187885 HTTP://WWW.TOYOTANATION.COM/FORUM/156-AVALON-3RD-GENERATION-2005-2012/350934-REAR-WINDOW-SUNSHADE-BUZZING.HTML

NHTSA ID

10991699

Incident

May 25, 2017

Mileage

76,000 mi

AIR BAG ON PASSANGER SIDE OF VEHICLE IS DISABLED AND WILL NOT RESET/ACTIVATE. VEHICLE AIR BAGS HAVE NEVER BEEN DEPLOYED. DEALER STATED WE WOULD HAVE TO PAY OUT OF POCKET TO HAVE SYSTEM TROUBLESHOOTING COMPLETED.

NHTSA ID

10917823

Incident

Mar 13, 2014

Mileage

16,000 mi

THE PASSIVE RESTRAINT HEADREST HAS BECOME A LIABILITY THE PASSIVE RESTRAINT HEADRESTS ARE SET AT SUCH AN ANGLE THAT IF I SIT CORRECTLY IN THE SEAT (BACK/SHOULDERS AGAINST THE SEAT BACK) MY HEAD IS POSITIONED SO THAT MY EYES ARE AIMED AT THE FLOOR AND NOT AT THE ROAD. I'VE ADJUSTED THE HEIGHT OF THE HEADREST TO TRY TO ACCOMMODATE THIS, BUT NO CORRECTION CAN BE MADE. THE RESULT IS PAIN IN MY NECK AND BACK WHILE DRIVING. IN ORDER TO CORRECT THE ANGLE AND ALLEVIATE THE PAIN FELT WHILE DRIVING AND AFTER, I HAVE REMOVED THE HEADREST, TURNED IT BACKWARD, AND REINSTALLED IT. DOING THIS IS THE ONLY WAY THAT I CAN DRIVE FOR ANY DISTANCE AND NOT HAVE PAIN. THE PASSIVE RESTRAINT HEADREST IS A LIABILITY.

NHTSA ID

10913942

Incident

Dec 30, 2014

Mileage

33,000 mi

DRIVING ON INTERSTATE AT SPEED LIMIT. LOUD EXPLOSION TYPE SOUND. SUN ROOF HAD SHATTERED. DIDN'T THINK TO TAKE A PICTURE. WAS 1,000 MI FROM HOME, SO COVERED WITH PLASTIC AND CARDBOARD, AND DROVE HOME. PICTURES ARE FROM INSIDE VEHICLE, UNFORTUNATELY NOT SHOWING MUCH.

NHTSA ID

10806294

Incident

Nov 22, 2015

Mileage

82,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10783467

Incident

Oct 19, 2015

THE SUBWOOFER RECALL IS BOGUS. WHAT THEY DON'T TELL YOU UNTIL IT'S TOO LATE IS THAT THEY PUT A PLASTIC COVER AROUND THE SUBWOOFER TO PREVENT WIRES FROM TOUCHING THE CHASSIS; THEY INSTEAD REPLACE THE JBL AMPLIFIER. THE WORK DRASTICALLY ALTERS THE SOUND. I NO LONGER HAVE A PREMIUM SOUND SYSTEM; THE NEW AMP CLEARLY DOESN'T HAVE THE SAME WATTAGE AS THE ORIGINAL ONE. LUSTINE TOYOTA AND TOYOTA CORPORATE ARE COPPING OUT AND WON'T FIX IT. THE THING HAS EVEN CUT OUT TWICE. I'M BEYOND PISSED. THAT MIGHT HAVE BEEN THE BEST PART OF THE CAR.

NHTSA ID

10763895

Incident

Sep 14, 2015

Mileage

40,000 mi

2012 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO VEHICLE RADIO SUB-WOOFER RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED ON TWO OCCASIONS, HE TOOK THE VEHICLE TO THE DEALER REGARDING THE ISSUE. ON BOTH OCCASIONS, THE DEALER STATED THE HAD NOT RECEIVED THE MEANS OR THE INFORMATION AS TO HOW TO CORRECT THE SUB-WOOFER PROBLEM BUT HE WOULD BE CONTACTED WHEN THE REMEDY WAS AVAILABLE. ON MAY 13TH, THERE WAS A LOUD CRACKLING NOISE COMING FROM THE REAR OF THE VEHICLE AND THE RADIO STOPPED WORKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE CONSUMER TOLD THE SERVICE ADVISOR, HE BELIEVED IT HAD SOMETHING TO DO WITH THE RECALL ON THE SUB-WOOFER. THE DEALER CALLED THE CONSUMER THE NEXT DAY, AND INFORMED HIM THE ISSUE WAS INDEED RELATED TO THE SUB-WOOFER, BECAUSE WHEN THE SUB-WOOFER WAS DISCONNECTED THE RADIO IMMEDIATELY BEGAN TO WORK. A FEW DAYS LATER, THE VEHICLE WOULD NOT START, BECAUSE THE BATTERY WAS DEAD. THE CONSUMER BELIEVED THE DEAD BATTERY WAS RELATED TO THE SUB-WOOFER. THE DEALER DISAGREED WITH THE CONSUMERS THEORY AND STATED THE ISSUE WAS A BAD BATTERY AND ALTERNATOR. THE CONSUMER WENT TO GET A SECOND OPINION AND WAS INFORMED THE BATTERY AND ALTERNATOR WERE WORKING PROPERLY AND THE PROBLEM WAS DUE TO EITHER THE PREVIOUS DEALER HAD DISCONNECTED THE SUB-WOOFER IMPROPERLY OR WAITED TOO LONG TO DISCONNECT IT WHILE THEY WERE TRYING TO FIND THE PROBLEM. *JB

NHTSA ID

10726044

Incident

May 13, 2015

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10726843

Incident

Mar 3, 2015

I ATTEMPTING TO PARK . THE CAR SUDDENLY ACCELERATED AND STRUCK A HANDICAP SIGN AND THEN STRUCK THE BUILDING. *TR

NHTSA ID

10706213

Incident

Apr 8, 2015

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V047000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DISCONNECTED THE SUB-WOOFER AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/19/15*CN THE CONSUMER STATED THE SUB WOOFER EXPERIENCED A FIRE BY A FAULTY WIRE. UPDATED 07/1/2015 *JS

NHTSA ID

10705855

Incident

Apr 14, 2015

THE TRUNK LID IS NOT SUFFICIENTLY COUNTERBALANCED AND FALLS CLOSED EVEN WHEN RAISED TO ITS UPPER LIMIT. SOMETIMES THE LID WILL NOT OPEN FROM THE INSIDE SWITCH; IT UNLOCKS, BUT DOES NOT OPEN (3 FAILURES). THIS FAILED AT THE DEALERSHIP. THE LID FELL CLOSED, NUMEROUS TIMES, MINOR INJURY TO MY HEAD (1 TIME). TOYOTA TELLS ME NOTHING IS WRONG AND IS FUNCTIONING AS DESIGNED

NHTSA ID

10700569

Incident

Sep 15, 2014

Mileage

15,000 mi

THE CAR WOULD NOT RESPOND TO THE REMOTE, SO I HAD TO USE THE KEY TO GET ACCESS, THEN I WAS ABLE TO LOCK AND UNLOCK DOORS AND TURN ON IGNITION.I TURNED IGNITION ON AND SAW DISPLAY FLASH VARIOUS ICONS AFTER CAR WAS STARTED. AS I WAS DRIVING THE DASH ICONS FLASHED AGAIN. THE CAR DID NOT STOP, SO I CONTINUED DRIVING. *TR

NHTSA ID

10694604

Incident

Mar 15, 2015

Mileage

42,200 mi

THE TRUNK LID FALLS DOWN EVEN IF LIFTED TO HIGHEST POINT. LID IS NOT SUFFICIENTLY COUNTERBALANCED. IF ON A SLIGHT INCLINE WITH THE NOSE UP, THE LID WILL NOT OPEN. DEALER TELLS ME (ON TWO SEPARATE OCCASIONS) THAT IT IS OPERATING AS DESIGNED. YEAH, RIGHT, DESIGNED TO FALL ON MY HEAD. DEALER REFUSES TO DO ANYTHING SINCE NOTHING IS BROKEN. *TR

NHTSA ID

10679893

Incident

Nov 12, 2014

Mileage

17,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON . THE CONTACT STATED WHEN SHE CAME TO A SUDDEN STOP SHE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE ENGINE RPMS THEN INCREASED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE AS THE SERVICE BRAKES FAILED. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA ID

10596345

Incident

May 27, 2014

Mileage

19,000 mi

TL* THE CONTACT OWNS A 2012 TOYOTA AVALON. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT STATED THAT AFTER THE CRASH, THE VEHICLE ACCELERATED WHILE THE BRAKE PEDAL WAS BEING DEPRESSED. THE EMERGENCY BRAKE WAS ENGAGED AND THE VEHICLE CRASHED INTO A CURB. THE AIR BAGS FAILED TO DEPLOY. THE FRONT PASSENGER STRUCK THEIR HEAD ON THE DASHBOARD. THE POLICE WERE PRESENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 15,000.

NHTSA ID

10594538

Incident

May 27, 2014

Mileage

15,000 mi