RoadVitals

2014 Toyota Avalon Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Aug 12, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
24%
of 96 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 Toyota Avalon submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

BrakesDriver assistance
Filed Aug 12, 2024

I was pulling into a parking spot when my car suddenly accelerated to a very high speed. I traveled over a curb, on some pavement, through some bushes, knocked down a light pole and miraculously came to a stop. My foot was pumping the brakes to no avail. My entire car was damaged but miraculously no one was hurt. Car was towed to a mechanic who confirmed that the car accelerated with him as well. Front, back, underside, roof, tires and frames were all badly damaged.

NHTSA ID
11607893
Incident
Jul 31, 2024
Driver assistanceSteering
Filed Apr 20, 2023

The contact owns a 2014 Toyota Avalon. The contact stated while driving 50 MPH for 20 miles, the Forward Collision Avoidance warning light became illuminated. The vehicle was parked and then towed to the residence. The vehicle was taken to a dealer where it was diagnosed and determined that the steering angle sensor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 96,917.

NHTSA ID
11518025
Incident
Apr 10, 2023
Mileage
96,917 mi
Body & structureDriver assistanceVisibility
Filed Jul 16, 2022

The reflective trim on the interior of the vehicle creates pain for the eyes and is so high that it interferes with the ability of the driver to see out the front window.

NHTSA ID
11474248
Incident
Jul 15, 2022
Body & structureDriver assistance
Filed Jun 21, 2019
Crash reported

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE RUBBER PEDAL COVER ON THE ACCELERATOR PEDAL BECAME LOOSE AND THE VEHICLE SPONTANEOUSLY ACCELERATED AND CRASHED INTO A 2004 TOYOTA. THERE WERE NO WARNING LIGHTS ILLUMINATED .THERE WERE NO REPORTED INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PASSPORT TOYOTA 5001 AUTH WAY, SUITLAND-SILVER HILL, MD 20746 (301) 899-6000.THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,900. THE VIN WAS NOT AVAILABLE.

NHTSA ID
11221682
Incident
May 1, 2019
Mileage
79,900 mi
Driver assistance
Filed Nov 10, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10925295
Incident
Dec 1, 2014
Driver assistance
Filed Oct 19, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10917265
Incident
Nov 3, 2015
Driver assistance
Filed Sep 6, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10904222
Incident
Nov 3, 2015
Driver assistance
Filed May 27, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/12/16*LJ *CN

NHTSA ID
10871265
Incident
May 27, 2016
Driver assistance
Filed May 24, 2016

2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO MANUFACTURERS FAILURE/UNABLE TO REPAIR THE PRE-COLLISION SYSTEM RECALL NOTICE WITHIN A REASONABLE AMOUNT OF TIME. *SMD RECALL # 15V728000. *JB

NHTSA ID
10869958
Incident
Nov 30, 2015
Driver assistance
Filed May 18, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. WHILE DRIVING 30 MPH, THE SEAT BELT INDEPENDENTLY TIGHTENED UP AND THE VEHICLE ABRUPTLY STOPPED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10865692
Incident
Jul 15, 2015
Mileage
7,000 mi
Driver assistance
Filed May 15, 2016

TOYOTA'S 11/03/2015 SAFETY RECALL NOTICE INSTRUCTED ALL OWNERS TO TURN OFF THE PCS ( PRE-COLLISION SYSTEM ). NOT HAVING THIS VERY IMPORTANT SAFETY FEATURE OPERABLE FOR THIS LENGTH OF TIME IS EXTREMELY DANGEROUS AND SHOULD NOT BE LEGAL. I PAID A-LOT OF $ TO HAVE THIS SYSTEM AND AS A SENIOR CITIZEN I AM NOT COMFORTABLE DRIVING WITH IT TURNED OFF. WHY HASN'T TOYOTA FOUND A FIX FOR THIS MONTHS AGO?? PLEASE HELP ME AND ALL TOYOTA AVALON 2014 AND 2015 OWNERS GET TOYOTA TO FIX THIS SERIOUS PROBLEM IMMEDIATELY BEFORE MORE PEOPLE ARE SERIOUSLY INJURED OR KILLED BECAUSE TOYOTA TOLD US TO TURN THE PCS OFF. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10865000
Incident
Nov 3, 2015
Driver assistance
Filed May 6, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10863648
Incident
Nov 23, 2015
Driver assistance
Filed May 5, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT THE PCS WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) AND STATED THAT THE PART NEEDED FOR THE REPAIR WHERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE APPROXIMATED FAILURE MILEAGE WAS 20,930. VIN TOOL CONFIRMS PART NOT AVAILABLE.

NHTSA ID
10863363
Incident
Feb 15, 2016
Mileage
20,930 mi
Driver assistance
Filed May 4, 2016

TOYOTA ISSUED RECALL 15V728, REGARDING THE PCS SYSTEM ON OUR AVALON. THAT WAS LAST NOVEMBER, 2015. TOYOTA HAS FAILED TO PROVIDE A FIX, AND WE HAVE BEEN WITHOUT THIS VERY EXPENSIVE IMPORTANT SAFETY FEATURE FOR OVER HALF A YEAR. TOYOTA'S NOTICE STATED THAT IF "TOYOTA HAS FAILED OR IS UNABLE TO REMEDY WITHIN A REASONABLE TIME, YOU MAY SUBMIT A COMPLAINT TO THE ADMINISTRATOR , NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. " I AM HEREIN REGISTERING THAT COMPLAINT, AND REQUEST THAT THE NHTSA REQUIRE TOYOTA TO REFUND TO OWNERS OF THE AFFECTED VEHICLES THE VALUE OF THE FEATURE WE HAVE BEEN DEPRIVED OF FOR OVER HALF A YEAR. IT DOES NOT APPEAR THAT TOYOTA IS GOING TO BE ABLE TO CORRECT THIS SAFETY DEFECT IN THE INDEFINITE FUTURE, SO TOYOTA'S FAILURE TO PROVIDE THIS FEATURE WE PAID DEARLY FOR IS BORDERING ON FRAUD. OR AT LEAST LIGHT A FIRE UNDER TOYOTA AND GET THEM TO FOCUS ON FIXING THIS FEATURE. THANK YOU FOR YOUR CONSIDERATION. *TR

NHTSA ID
10863181
Incident
Nov 10, 2015
Mileage
6,000 mi
Driver assistance
Filed Apr 19, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL DOES NOT MATCH WITH THE RECALL.

NHTSA ID
10860290
Incident
Dec 27, 2015
Driver assistance
Filed Apr 11, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

NHTSA ID
10854769
Incident
Apr 11, 2016
Driver assistance
Filed Mar 15, 2016

2014 TOYOTA AVALON. CONSUMER WRITES IN REGARDS TO PRE-COLLISION SYSTEM RECALL NOTICE. *SMD THE DEALER DEACTIVATED THE FEATURE, BECAUSE THERE WAS NO FIX FOR THE ISSUE. RECALL # 15V728000. *JB

NHTSA ID
10849536
Incident
Mar 1, 2016
Driver assistance
Filed Feb 2, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/07/16*LJ *JS

NHTSA ID
10823684
Incident
Nov 3, 2015
Driver assistance
Filed Jan 5, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS ARE UNAVAILABLE.

NHTSA ID
10818050
Incident
Nov 5, 2015
Driver assistance
Filed Jan 4, 2016

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/15/16*LJ *TR

NHTSA ID
10817656
Incident
Nov 3, 2015
Driver assistance
Filed Jun 7, 2015

POST COLLISION SYSTEM (WITH AUTO-BRAKE) ACTIVATED (INCLUDING SEAT BELT TIGHTENING) WITH A CLEAR ROAD AHEAD. THIS COULD RESULT IN A MAJOR DISASTER IF IT HAPPENED AHEAD OF A TRACTOR TRAILER AT INTERSTATE SPEEDS.... UPDATED 06-18-15 *BF

NHTSA ID
10724000
Incident
Jun 3, 2015
Mileage
4,300 mi
Driver assistanceSteering
Filed Jan 20, 2015

TL* THE CONTACT OWNS A 2014 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.

NHTSA ID
10676640
Incident
Mar 15, 2013
Mileage
2,000 mi
Driver assistanceFuel system
Filed Oct 16, 2014

I HAVE HAD A DRIVING LICENSE FOR 68 YEARS WITH 3 MINOR COLLISIONS WITH NO FATALITIES OR HOSPITALIZATION. WHEN I WAS TAUGHT TO DRIVE A VEHICLE WITH AN AUTOMATIC TRANSMISSION, I WAS INTRODUCED TO LEFT FOOT BRAKING AND TOLD IT WOULD RESULT IN FASTER BRAKING AS WELL AS INSURING THAT I WOULD NOT DRIVE INTO OR THROUGH A STORE OR BUILDING WHEN MY RIGHT FOOT SLIPPED OFF THE BRAKE PEDAL ONTO THE ACCELERATOR. WE TOOK POSSESSION OF THE AVALON ON AUGUST 6, 2014. THIS FIRST FRIGHTENING INCIDENT OCCURRED AUGUST 11, 2014. I WAS ATTEMPTING A U TURN TO REVERSE DIRECTION AT AN ISLAND ON A DIVIDED HIGHWAY, EASING OFF ON THE GAS PEDAL, BUT NOT REMOVING MY FOOT FROM IT COMPLETELY, WHILE MODERATING MY SPEED WITH SLIGHT APPLICATIONS OF THE BRAKES WITH MY LEFT FOOT. I REMOVED MY FOOT FROM THE BRAKE PEDAL AND APPLIED A BIT MORE GAS, AND NOTHING HAPPENED, AND I THOUGHT THAT MY ENGINE HAD STALLED. MY TACHOMETER SHOWED THE ENGINE WAS REVVED TO 1200 RPM, BUT THE CAR WAS SLOWING DOWN. AFTER A DELAY I ESTIMATE WAS 3 OR 4 SECONDS, THE TRANSMISSION SUDDENLY ENGAGED, AND THE CAR TOOK OFF. I HAD A FEW MORE SIMILAR INCIDENTS ENTERING OR LEAVING PARKING LOTS IN THE FOLLOWING WEEKS. I WAS TOLD BY A TOYOTA SERVICE REP. AT THE DEALER THAT THE TOYOTAS ARE DESIGNED TO DISCOURAGE LEFT FOOT BRAKING. AFTER GOING THROUGH MY SEVERAL TOYOTA MANUALS I DISCOVERED ON PAGE 27 OF THE 2014 TOYOTA QUICK REFERENCE GUIDE A PARAGRAPH ENTITLED "SMART STOP TECHNOLOGY", WHICH EXPLAINS A FEATURE INCORPORATED TO KEEP A CAR FROM ROLLING BACKWARDS WHEN STARTING ON A HILL I BELIEVE THAT THIS COULD CAUSE AN ACCIDENT FOR A DRIVER WITH MANY YEARS OF LEFT FOOT BRAKING. *TR

NHTSA ID
10648244
Incident
Aug 11, 2014
Mileage
362 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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