Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2009 Toyota Camry Hybrid submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 16 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
MY DASHBOARD IS MELTING, SINCE IT IS MELTING IT IS CAUSING THE DASHBOARD TO BE REALLY SHINEY, WHICH IS CAUSING A HUGE REFLECTION ON MY WINDSHIELD, WHICH IS MAKING IT HARD TO SEE OUT. THE DASHBOARD IS ALSO REALLY STICKY FROM MELTING, AND IM ALSO CONCERNED ABOUT THE AIRBAGS BECAUSE OF THIS.
RE: TSB-L-SB-0144-11 STICKY/MELTING DASHBOARD THE CAR IS 6 MONTHS BEYOND THE DATE OF THE WARRANTY ENHANCEMENT PERIOD. SINCE THE CONDITION OF SHINY STICKINESS OF THE DASHBOARD DID NOT COME TO MY ATTENTION UNTIL AFTER THE ENHANCEMENT PERIOD, I BELIEVE THAT I AM NEVERTHELESS ENTITLED TO THE REPAIR OF THE DASHBOARD BY TOYOTA AND THAT COVERAGE SHOULD BE ALSO EXTENDED TO THE REPLACEMENT OF CERTAIN ANCILLARY PARTS RELATED TO THE REPLACEMENT THAT MIGHT BE DAMAGED AS A RESULT OF THE WARRANTY REPAIR. THERE IS NO VALID REASON THAT THE WARRANTY ENHANCEMENT SHOULD HAVE EXPIRED AS THIS CONDITION IS DANGEROUS AND NEEDS TO BE CORRECTED ON ALL AFFECTED VEHICLES REGARDLESS OF AN ARBITRARY PERIOD SET BY TOYOTA. *JS
THE RUBBER BUTTON TO OPEN THE TRUNK MELTED, DOWN TO THE REAR BUMPER OF MY CAR (BLACK).
I AM DRIVING OUR 2009 TOYOTA CAMRY HYBRID WHICH MY HUSBAND AND I PURCHASED NEW. I WAS APPROACHING THE CITY OF ANACORTES WA. I HAD BEEN DRIVING ON SR 20 WHICH GOES FROM 55MPH TO 35 MPH AND FROM TWO LANES TO ONE.I AM APPROACHING A LIGHT I HAVE MY FOOT ON THE BRAKE WHEN SUDDENLY MY CAR ACCELERATED AS IF I HAD FLOORED IT, HITTING A PICKUP TRUCK IN FRONT OF ME. UPON IMPACT IT MOVED FORWARD AND THEN WITH MY FOOT STILL ON THE BRAKE I HIT IT AGAIN. I HAVE NO IDEA HOW FAST I WAS GOING BUT FOR THAT BRIEF TIME I FELT AS IF I WAS IN A ROCKET. I PUT THE CAR IN NEUTRAL AND AT THIS POINT REGAINED CONTROL AND WAS ABLE TO PULL TO SIDE OF ROAD. NO DAMAGE TO THE TRUCK. MY FRONT BUMPER NEEDS TO BE REPLACED AS WELL AS BENT LICENSE PLATE. AIR BAG DID NOT DEPLOY. THE CAR WAS PUT ON A FLATBED AND BROUGHT BACK TO OUR RESIDENCE SOME 50 MILES AWAY. NEITHER OF US ARE THRILLED ABOUT GETTING BEHIND THE WHEEL OF THIS CAR AGAIN AND SO IT SITS IN OUR GARAGE.OUR PLANS ARE TO GET RID OF THIS CAR EVEN THOUGH WE LOVED IT UP UNTIL THIS POINT. MY HUSBAND CALLED THE DEALERSHIP YESTERDAY ( 3/30/15) AND THEY REFERRED HIM TO TOYOTA USA. HE SPOKE WITH SOMEONE THERE AND WAS GIVEN A CASE NUMBER HE WAS TOLD HE WOULD RECEIVE A CALL WITHIN TWENTY FOUR HOURS. WELL THAT CAME AND WENT AND WHEN HE CALLED BACK TODAY HE WAS TOLD THE PERSON WHO WAS HANDLING THIS WAS GONE FOR THE DAY HE WAS TOLD SHE ATTEMPTED TO REACH US TWICE. STRANGE SHE NEVER LEFT A MESSAGE. WE ARE AT THIS TIME WAITING FOR RESPONSE. *TR
THIS WAS A MULTI CAR PILEUP ON A ROAD WITH 40MPH SPEED LIMIT WHICH RESULTED FROM A VEHICLE AHEAD MAKING AN ABRUPT STOP. THIS RESULTED IN ABOUT 4 CARS BEHIND IT HAVING TO COME TO STOP RESULTING IN A CHAIN REACTION. MY CAR, 2009 TOYOTA CAMRY HYBRID, COULD NOT COME TO A STOP IN TIME WHEN FULL BREAKING WAS APPLIED AND ENDED UP COLLIDING WITH THE CAR IN FRONT OF ME. MINE WAS THE LAST VEHICLE IN THE PILEUP. THIS INCIDENT RESULTED IN FRONT END DAMAGE TO MY CAR AND REAR END DAMAGE TO THE CAR IN FRONT OF ME, AND TO TWO OTHER CARS IN FRONT OF THAT CAR. MY CAR COULD NOT COME TO A COMPLETE STOP IN TIME BECAUSE I BELIEVE THE BREAKS DID NOT FUNCTION PROPERLY. I WASN'T AWARE OF ANY BREAK ISSUES AT THAT TIME AND IT WAS ONLY ABOUT TWO YEARS LATER I WAS INFORMED BY THE DEALER SERVICE DEPARTMENT THAT THERE IS A RECALL ON THIS VEHICLE THAT INVOLVED BREAK FLUID RESERVOIR ASSEMBLY. I AM REASONABLY CERTAIN THAT THE ACCIDENT ON 3-8-2012 WAS THE RESULT OF BREAKS NOT FUNCTIONING PROPERLY AND THAT MY CAR COULD NOT STOP IN TIME TO AVOID A FRONTAL COLLISION WHILE TRAVELING AT A RELATIVELY SLOW SPEED OF 40MPH. *TR
DASHBOARD IS GETTING STICKY AND APPEARS TO BE MELTING. I AM CONCERNED THAT THIS COULD BECOME A SAFETY ISSUE CAUSING GLARE ON THE WINDSHIELD. *TR
SENT IN COMPLAINT 11/15/2014 ON DETERIORATING DASHBOARD ON MY 2009 TOYOTA CAMRY HYBRID BROUGHT TO DEALERSHIP FLORIDA # ONE SERVICE MANAGER TOOK CARE OF PROBLEM REPLACED DASHBOARD AT NO COST TO ME. THANK YOU TOYOTA *TR
DASHBOARD ON MY 2009 TOYOTA CAMRY HYBRID BOUGHT IN FLORIDA NEW HAS BECOME A DANGER TO DRIVING DO TO THE SHINY AND STICKINESS ON THE DASHBOARD. BACK IN AUGUST 13, 2014 I NOTICED WHEN DRIVING IN THE DAYLIGHT THE GLARE FROM THE DASHBOARD DISTORTS YOUR VIEW THE PROBLEM IT SEEMS TO BE GETTING WORSE I CALLED THE TOYOTA DEALERSHIP WHERE I BOUGHT THE CAR AND I TOLD THE SERVICE MANAGER THE PROBLEM HE SAID THEY KNOW ABOUT IT AND THERE IS NOTHING THEY CAN DO.I WENT TO A CAR DETAILING SERVICE AND THEY SAID IT IS THE WORSE THEY SEEN HE ALSO CHECKED ON THE WEBSITE FOR A SOLUTION, NOW IT IS UP TO NHTSA TO FORCE TOYOTA TO CORRECT THE PROBLEM BEFORE SOME ONE GETS KILLED. *TR
THE DASH ON THE CAMRY BECOMES VERY TACKY AND REFLECTIVE, ESPECIALLY DURING WARMER WEATHER. OBSCURES VISION THROUGH WINDSHIELD DUE TO GLARE AND REFLECTION. ALSO CONCERNED OF ANY TOXIC FUMES WHICH MAY BE RELEASED DUE TO THIS CHEMICAL REACTION IN AN ENCLOSED CABIN OF A VEHICLE. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE POWER STEERING FAILED WHEN THE CONTACT TURNED THE IGNITION SWITCH. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE POWER STEERING AND EC COMPUTER FAILED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 10/23/14*CN UPDATED 08/28/2017*CT
THE DASHBOARD ON MY TOYOTA CAMRY IS MELTING LEAVING A VERY SHINING EFFECT THAT MAKES IT DIFFICULT TO SEE DUE TO THE GLARE. I HAVE TRIED TO CLEAN IT BUT NOTHING WORKS AND EVERTHING STICKS TO IT. I UNDERSTAND TOYOTA IS AWARE OF THE PROBLEM BUT WILL NOT DO ANYTHNG TO REPAIR IT. *TR
MY DASHBOARD APPEARS TO BE MELTING, IT IS STICKY AND CAUSING AN AWFUL GLARE ON THE WINDSHIELD WHICH IN TURN RESTRICTS VISION THROUGH THE WINDSHIELD, PLEASE HELP, TOYOTA SAYS THERE IS NOTHING THEY CAN DO? *TR
2009 TOYOTA CAMRY HYBRID DASHBOARD MELTING IN FLORIDA SUN. I AM CONCERNED THAT THE AIRBAGS WILL NOT DEPLOY PROPERLY DUE TO DEFECT. CONTACTED TOYOTA REGARDING DEFECT AND WAS TOLD THAT THEY KNOW ABOUT THE PROBLEM AND HAVE FIXED THE PROBLEM, BUT OWNERS LIKE ME ARE OUT OF LUCK. THE COST FOR NEW DASHBOARD IS $1,400. I ASKED IF THEY WERE CERTAIN THAT IT WOULD NOT AFFECT AIRBAG DEPLOYMENT AND WAS TOLD THERE IS NO WAY TO KNOW FOR SURE. *JS
MY HUSBAND & I WERE INVOLVED IN A COLLISION WITH A DEER ON JUNE 8, 2014, WITH OUR 2009 CAMRY HYBRID. WE WERE TRAVELING ABOUT 70 MPH ON INTERSTATE 72 EAST AROUND JACKSONVILLE, IL. IT WAS A FRONT END COLLISION AS YOU WILL SEE IN THE PICTURES. NEITHER OF US WAS INJURED; HOWEVER, THE AIR BAGS DID NOT DEPLOY. HAD THIS BEEN SOMETHING STATIONARY THAT WE HAD THE COLLISION WITH WE WOULD HAVE BEEN INJURED. CAN YOU TELL ME WHY THIS WOULD HAPPEN? I AM NOW VERY CONCERNED FOR MY SAFETY IN MY CAR. *TR
TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY HYBRID. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED THE TRUNK HANDLE MELTED. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER WHERE THE MECHANIC DIAGNOSED THAT THE TRUNK HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
NOISE MADE WHEN TURN ON HEATER. THIS HAPPENED SUDDENLY WITH NO PREVIOUS NOISES BEFORE. HAD BEEN IN CAR DRIVING AND USING HEATER FOR ABOUT AN HOUR BEFORE THE NOISE STARTED. THIS VEHICLE ALSO HAD TWO OTHER ISSUES. PASSENGER & DRIVER VISORS WONT STAY UP. THE DOOR LOCKS WONT WORK. THEY HAVEN'T WORKED SINCE NOT LONG AFTER PURCHASED VEHICLE. ONE DAY THEY WORK, ANOTHER NOT. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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