Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Nov 20, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
15%
of 53 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2001 Toyota Camry Solara submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
Seat belts
Filed Nov 20, 2014
JUST WITHIN THE LAST MONTH, I HAVE HAD DIFFICULTY GETTING THE DRIVER SEAT BELT TO CLASP. IT TAKE A FEW TRIES, BUT FINALLY DOES. BUT, IT DOE NOT SEEM SECURE AND I AM AFRAID THAT IT MAY BECOME UNCLAPSED WHILE DRIVING. IN THE PAST IT ALWAYS WORKED FINE AND THE CLASP SEEMED MUCH MORE SECURE. I WAS WONDERING IF ANY OTHER DRIVER HAVE HAD A PROBLEM WITH THIS. I SINCERELY APPRECIATE ANY HELP OR GUIDANCE YOU COULD GIVE ME. *TR THANK YOU. *TR
NHTSA ID
10659616
Incident
Nov 13, 2014
Mileage
165,000 mi
Seat belts
Filed Jun 18, 2012
TL* THE CONTACT OWNS A 2001 TOYOTA SOLARA. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT DID NOT RETRACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE RETRACTOR WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 56,000.
NHTSA ID
10462170
Incident
Jun 17, 2012
Mileage
56,000 mi
Seat belts
Filed May 24, 2012
THE SEAT BELT STAYS AT FAR EXTENSION AND WILL NOT RETRACT, SO IT WILL NOT FUNCTION. I WENT TO MY LOCAL REPAIR COMPANY AND THEY SAID IT COULD NOT BE FIXED AND MUST BE REPLACED. I FIRST NOTIFIED TOYOTA OF THIS ON MAY 21, 2012 BY SPEAKING WITH THE "CUSTOMER EXPERIENCE CENTER". [XXX] SAID SOMEONE WOULD CONTACT ME WITHIN 1 BUSINESS DAY. 2 BUSINESS DAYS LATER LATE PM I RECEIVED A CALL FROM [XXX] WHO TOLD ME TO GO TO A TOYOTA DEALER TO GET IT CHECKED OUT & GET AN ESTIMATE FOR REPLACEMENT. I ASKED IF IT COULD BE REPLACED FOR FREE, SINCE IT IS A SAFETY ITEM THAT SHOULD NOT MALFUNCTION. SHE SAID GET THE ESTIMATE FIRST AND THEN CALL HER. I WENT THE FOLLOWING DAY (5/22) AND RECEIVED THE ESTIMATE. ON THE MORNING OF MAY 22 I CALLED [XXX] NUMBER & LEFT A MESSAGE. ON THE AFTERNOON OF 5/22 I CALLED AGAIN. SHE AGAIN WAS NOT THERE, SO I HELD ON FOR SOMEONE ELSE TO HELP ME. [XXX] SAID [XXX] WAS NOT AVAILABLE. I TOLD HER I AM FORCED TO DRIVE WITHOUT A SEATBELT, AND ASKED IF SHE OR SOMEONE ELSE COULD HELP ME. SHE SAID I CAN ONLY SPEAK WITH MY "CASE MANAGER" [XXX]. I INSISTED ON SPEAKING WITH HER MANAGER. SHE TOLD ME THE MANAGER WENT HOME. I ASKED TO SPEAK WITH ANOTHER MANAGER. SHE SAID I COULD ONLY SPEAK WITH [XXX] WHO WOULD ABSOLUTELY CALL ME BACK WITH 24 HOURS. 24 HOURS LATER [XXX] HAD NOT CALLED. I CALLED HER AND SHE DID NOT ANSWER, BUT I SPOKE WITH SOMEONE ALSO IN HER DEPARTMENT WHO AGAIN SAID NEITHER HE ("[XXX]")NOR ANYONE ELSE COULD HELP ME THAT DAY. HE SAID A MANAGER WOULD CALL ME BACK WITHIN 24 HOURS. I TOLD HIM I AM DRIVING AROUND FOR DAYS WITHOUT A SEATBELT WAITING FOR THEM, AND INSISTED ON SPEAKING WITH HIS MANAGER'S MANAGER. HE SAID " A MANAGER WILL CALL YOU BACK IN 1 BUSINESS DAY". INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID
10459565
Incident
May 21, 2012
Mileage
127,423 mi
Seat belts
Filed Apr 13, 2010
SEAT BELT DOESN'T RETURN. INSTEAD, IT IS FULLY EXTENDED AT ALL TIMES, WITH SHOULDER BELT LYING ON MY LAP, AND SEAT BELT BEING WAY TO LOOSE. *TR
NHTSA ID
10325437
Incident
Sep 1, 2009
Mileage
137,000 mi
AirbagsSeat belts
Filed Aug 24, 2004
Crash reported1 injury reported
CAR ACCIDENT. BROADSIDED ANOTHER VEHICLE - $12000 IN FRONT END DAMAGE - NOT AIRBAG OR SEATBELT WORKED. WAS TAKEN TO THE HOSPITAL WITH SEVERAL INJURIES. CAR WAS FIXED, BUT AIRBAG NOT REPLACED. *AK
NHTSA ID
10088454
Incident
Aug 23, 2002
Mileage
2,800 mi
AirbagsSeat belts
Filed Sep 15, 2003
Crash reported1 injury reported
WAS INVOLVED IN A FRONT END COLLISION. AIRBAG DID NOT DEPLOY. SEAT BELT DID NOT ENGAGE. I HAD REPORTED THE SEATBELT PROBLEM TO THE TOYOTA DEALER PREVIOUSLY. PASSENGER SEATBELT WAS REPLACED, BUT DEALER ASSURED ME THAT THE DRIVER SEATBELT WAS FINE. TOYOTA WOULD NOT REPLACE AIRBAG AFTER ACCIDENT.
NHTSA ID
10038940
Incident
Aug 23, 2002
Seat belts
Filed Jan 21, 2003
SEAT BELTS ON THE TOYOTA SOLARA CONV DOES NOT RETRACT AND ALSO GET TWISTED AND CAN NOT BE USED. THEY HAVE BEEN FIXED BY DEALER BUT THE PROBLEM HAS COME BACK.
NHTSA ID
10003135
Incident
Jan 15, 2003
Seat belts
Filed Jan 31, 2002
CONSUMER'S SEAT BELT STRAP DOES NOT RETRACT. SOMETIMES WHEN PULLING IT OUT IT WILLTWIST, AND WILL NOT GO BACK IN AT ALL. BELT HAS BEEN OPENED AND UNTWISTED BOTH BELTS HAVE BEEN CHANGED BY DEALER, BUT THEY KEEP DOING THE SAME THING. *AK
NHTSA ID
8003375
Incident
Jan 31, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own