RoadVitals

2023 Toyota Corolla Cross Hybrid Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Sep 25, 2024
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Dec 7, 2023

What this page shows

Our database holds 2 NHTSA owner-reported complaints for the 2023 Toyota Corolla Cross Hybrid. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–2 of 2

BrakesDriver assistance
Filed Sep 25, 2024

Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to accelerate. Was unable to get brake to go push down even with applying more force than usual. Very high risk situation with stationary cars and an intersection nearing. Picked up my foot a slammed my brake as hard as possible. The break did finally push through with great force, however mechanical noises from the engine also occurred while breaking hard (honestly thought my transmission was falling out based on the noise) . I almost collided with the car in front of me due to my delayed stop and was at risk of being rear ended due to having a car also immediately behind me that did not appear to anticipate my abrupt stop. I was so shaken by the incident I called my partner immediately because I felt the vehicle was unsafe to drive. I have called the dealership and reported the incident. They asked to bring my car in for evaluation and let me know there is a recall they will assess for. There first available appointment is in 3 days and they are unwilling to provide a loaner car, which is terrifying considering how dangerous the situation is. They didn’t care about this concern

NHTSA ID
11616447
Incident
Sep 22, 2024
Visibility
Filed Dec 7, 2023

The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the sunroof glass had shattered on the roof of the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 2,500.

NHTSA ID
11559022
Incident
Dec 7, 2023
Mileage
2,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .