2023 Toyota Corolla Cross Driver assistance Problems

Vehicle displayed a “power brake loss” on the 2023 Corolla Cross Hybrid instrument cluster upon trying to start it. After not being able to turn the vehicle on, I exited the vehicle to ensure my key fob was in my pocket. All electronics worked. After roughly 4 minutes of being in the car all power was loss - battery drained. Towing company that my Toyota Dealership Provides had a number out of service so a different towing service came out and jumped my car - my warranty couldn’t be used since the towing company didn’t answer. The towing technician let me know that Toyota put in an extremely low voltage battery in my Hybrid. He expressed how the standard for these vehicles is AGM or high performance batteries to ensure stable voltage for hybrid management, and compatibility with regenerative systems - using the right part prevents electrical issues. My brakes are connected to my electrical system. By putting in weak batteries and below standard expectation is putting their consumers at many risks with electrical malfunctions. I was informed by the dealer after getting it replaced this is the Toyota Manufacturer issue and I had a technician even agree the weak batteries will only help in getting consumers back to a dealer quicker.

NHTSA ID

11728190

Incident

Mar 30, 2026

The contact owns a 2023 Toyota Corolla Cross. The contact stated that while operating the vehicle, the messages "System Malfunction - Contact Dealer" and "Secondary Collision Brake System Malfunction" were displayed. The contact stated that the messages were not displayed while starting the vehicle, but later were displayed while driving. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure, and the codes were cleared. Shortly after retrieving the vehicle, while driving, the messages were displayed. The manufacturer was not yet contacted regarding the failure. The failure mileage was 2,800.

NHTSA ID

11709165

Incident

Aug 6, 2025

Mileage

2,800 mi

See attached document for complaint.

NHTSA ID

11685969

Incident

Jul 23, 2025

Vehicle Stability Control Malfunction Secondary Collision Brake System Malfunction Parking Break System Drive Start Control System and a Check Engine

NHTSA ID

11629469

Incident

Dec 7, 2024

The contact owns a 2023 Toyota Corolla Cross. The contact stated the vehicle was designed with the Front and Rear Parking Assist with Automatic Braking. The contact stated stated while parked and pulling out of a parking lot, the automatic braking system slammed on the brakes abruptly while there was a pedestrian 25 feet away from the vehicle. The contact stated that she sustained whiplash. The contact stated that while starting the vehicle and shifting to reverse(R), the alarms sounded, and the vehicle failed to respond because there was another vehicle parked nearby. The vehicle was taken to the dealer several times, where the failure could not be duplicated; however, the failure persisted. The manufacturer was contacted and a case was opened. The vehicle was taken back to the dealer, where a Toyota field inspector performed a full inspection of the vehicle several months ago; however, the contact had not been informed of the cause of the failure. The dealer was contacted and informed the contact that the field inspector's diagnostic report was not available. The contact stated that the failure had been recurring. The contact stated that she was suffering from Post-traumatic stress disorder (PTSD), and the vehicle failure had been affecting the contact's mental health significantly. The vehicle was not repaired. The contact followed up with the manufacturer, but no assistance was provided. The failure mileage was approximately 9,000.

NHTSA ID

11628636

Incident

Dec 3, 2024

Mileage

9,000 mi

I slowed down to turn into my daughter's driveway and park in front of their boat (maybe 5 mph if that). Suddenly, the vehicle accelerated at a high rate of speed on its own. I hit the brakes with no response. I had to veer to the left of the driveway onto the grass to avoid hitting the boat and garage. The car continued to accelerate (approximately 60-70+ mph) as I tried pumping the break pedal several times with no response (went to floor board with no resistance). I had to maneuver a narrow area at a high rate of speed to avoid hitting the house to my right and trees to my left. As I came down the hill, I approached a large embankment of a knocked over tree, dirt and brush pile. I knew I had to do something or it would be a serious impact. I quickly swerved to my right. I didn't know there was a ditch to the right of this embankment, but thankfully it brought my vehicle to a stop as my front left tire became flat and stuck in the dirt This was very shocking and traumatizing. We verified there was nothing on the floor that would have caused the gas to be accelerated. My car is currently on 3 wheels where it stopped (1 wheel suspended in the air). I received medical care at the ER for back pain. A CT scan showed I had a T12 Vertebrae compression fracture. I was prescribed a back brace, pain medication and an anti-inflammatory. I have also been alternating with a heat pad and ice pack, plus using a cane to help me get around. I will be contacting Toyota as well for an investigation into the problem, but I am scared to drive this vehicle again if if they do check it over. A police report was started on 14 Jul with the Lafayette County Sheriff's Department, Oxford, MS, but it hasn't been completed. The report number is 24-003363. It wouldn't let me proceed selecting a report was filed and no report attached, so I chose no and provided report number.

NHTSA ID

11602470

Incident

Jul 13, 2024

When I was driving, I stopped at a light, and the engine turned off. Lights, alarms went on and my car would not start. The dashboard read that there was engine failure. The car didn’t respond to pressing the brake, or shifting gears. I had to turn the car off and restart it for it to start working again. Thankfully, I was not on a hill where the car would’ve started rolling forwards or backwards. This had previously happened at another stop light. When we brought the vehicle in for a recall related to the steering column, they mentioned our car is not affected. But there seems to be an issue, and I’m concerned that it will endanger me and my passengers.

NHTSA ID

11584232

Incident

Apr 19, 2024

It was raining. The adaptive cruise control was engaged. The system did not sense the car in front and keeps moving at set speed. It happen at least three times during the trip. I have to disengage the cruise control or hit the brake to keep the car from hitting the car in front. I looked at the in car cruise control monitor. It did not detected any car in front. Even thought there was a car in front. In my previous car with adaptive cruise control. If weather was preventing the safety system from operating normally. A warning would pop up and disengage the adaptive cruise control. No such warning with the Corolla. The adaptive cruise control seems to be operating normally once the rain has lighten up.

NHTSA ID

11549883

Incident

Oct 13, 2023

Engine stop and start while stopped in traffic 2 times on Saturday and vehicle lane assist seems to be off a bit- pulling to the right a bit. Also idles weird. Charges engine weird times when parked or idling.

NHTSA ID

11547745

Incident

Sep 30, 2023

This is a recurring problem since buying the vehicle new... now at ~7,500 miles. Problem occurs on state highways (North Carolina country roads). While Lane Tracing Assist is active at 45 mph - 60 mph, the Lane Tracing Assist works fine and as expected on large radius state highway curves, but when it comes to smaller radius curves, the Lane Tracing Assist takes the turn in an overly aggressive manner. It wants to cross the median on curves to the left, and it wants to run off the road on curves to the right. The lane departure warning sounds in both instances, so the car recognizes it is departing the lane. I am able to maintain control to keep the car generally in its lane, but I have to actively and physically fight the steering system to do so.

NHTSA ID

11546176

Incident

Sep 23, 2023

I ordered the car in July and it arrived on 8/3/23. On 8/31/23, I got in the car while in my garage, attempted to start it as usual, and a loud sound occurred when I shifted from park to reverse. Lights began flashing. I turned off the car, got out and walked around to make sure I hadn’t hit anything. After verifying clearance all around, I checked my phone. The Toyota Corolla Cross XLE had 4 codes listed: malfunctions of: electronic control of engine, AWD system, drive-start control system, and the advanced ultrasonic detecting and ranging system. I restarted the car and backed out of my garage. The check engine light was still on. I backed out and tried to drive down my neighborhood street. When I steeped in the accelerator, the engine would race but not engage. Acceleration was problematic so I returned home. Later the same day, I had it towed into a local Toyota service center. After several days, they said it was “just a glitch”. They reset it and have not been able to get the codes to recur.

NHTSA ID

11542639

Incident

Aug 31, 2023

My partner was driving in stop and go traffic. One of her stops the engine just shut down. She needed to restart. The most recent issue is the rear sensor. It shows it is blocked. When I checked the back bumper the round spot, where I guess the sensor is, was pushed in. I then checked the front bumper, one of those circular spots appear close to being detached. Another issue, the phone charger located in front of the gear handle never worked. I am going to the dealership today. The vehicle was purchased January 2023 and has about 2500 miles on it.

NHTSA ID

11526502

Incident

May 30, 2023

May 14, 2023 (Sunday) It was a rainy day, didn't use my car at all. May 15, (Monday) "The Nightmare Began" !!! I turned on my car and (7) symbols on the dashboard appeared and lots of buzzing that freaked me out ! I was in a state of panic and went inside my house and got my husband and asked him to come take a look at the car cause it was going CRAZY ! We looked at each other trying to figure out what was happening to the car ? This is a list of the symbols on the dashboard: 1. Brake System Light (Yellow) 2. Check Engine Light 3. LDA Indicator Light (Orange) 4. PCS Warning Light (Yellow) 5. Dynamic Radar Cruise Control Indicator Light (Orange) 6. Slip Indicator Light (Yellow) 7. Driving Assist Information Indicator (Yellow). I immediately took pictures of the dashboard for proof that I wasn't make this up. On Tuesday May 16th, I started the car and again the same thing occurred ? This time I drove the car to the dealership and explained to the service guy what the car was doing so he said they would do a diagnostic test on the car? My husband picked up the car on Wednesday, May 17th, he was told that everything was fine with the car but they re-set the computer. Thursday, May 18th, it started all over again when I started the car, Friday, May 19th, Saturday, May 20th the same I drove the car and a message appeared on the screen "Drive-Start Control System". The Crazy thing was that you could drive the car but between 12 and 1 p.m. all the lights would start to go away ? On Monday, May 22nd, it continued, but this time something new happened? I put the car into Drive Mode and the car Jerked and I put it back into Park Mode and it Jerked again so, I put it back into Drive Mode and it Jerked again so I pressed the gas pedal and the Parking Brake was on but I had not put the parking brake on? So, I drove the car and this time the transmission started to act up as well? On, Tuesday, May 23rd and Wednesday, May 24th the same thing so, we took car to dealership

NHTSA ID

11524162

Incident

May 15, 2023

Hi there. Problems occurred in first month from my car purchase. problems are: 1. Engine shutting off while I am stopping at red light. happened two times. 2. blind spot monitor works intermittently. almost get in a deadly accident assuming they are working. 3. automatic breaks failed to work or not working as they are supposed to.

NHTSA ID

11511273

Incident

Mar 10, 2023

I was driving during the snow storm, my front sensor stopped working because it was covered in snow. That warning popped up on my dash screen and the warning light was on, after about half hour, the front collision warning light also turned on. I had not been able to stop to clean the sensor. I stopped about an hour after the original warning light came on, my start/ stop battery charge came on the dash, and then I got a dash warning that said "steering power low" and "engine stopped" and then "press brake peddle firmly to restart engine" I attempted to start it by pushing down on the brake, that did not work. I had to shift into park, turn the key off and turn the key back on for the engine to restart.

NHTSA ID

11510083

Incident

Mar 3, 2023