2004 Toyota Corolla Matrix Airbags Problems

This safety problem pertains to all vehicles sold in the U.S., not only my make and model. I was horrified to learn that the crash ratings are inaccurate for most women and all short people, because they were developed only for average sized men. It should be no surprise that when collisions occur, more women than men are seriously injured. More women than men are injured when air bags deploy. More women than men are injured by their shoulder belts. I am afraid to purchase a new car, because the crash ratings that I have relied on in the past are unreliable for me as a short woman. I am very disappointed that my own government, to which I pay taxes, has been so misleading to the public on important safety issues. Please develop and implement collision ratings for various height groups. In the meantime, please include notices with crash ratings that explain which height ranges the ratings are most accurate for.

NHTSA ID

11589513

Incident

May 19, 2024

The contact owns a 2004 Toyota Corolla Matrix. The contact stated that while driving at various speeds, the air bag warning light illuminated. The contact called the dealer to inquire about a recall for the air bag and was informed there were 2 previous air bag recalls that were repaired in the past. The manufacturer was informed of the failure and advised the contact to take the vehicle to the dealer for a diagnostic test. The approximate failure mileage was 159,086.

NHTSA ID

11569974

Incident

Jan 2, 2024

Mileage

159,086 mi

The contact owned a 2004 Toyota Matrix. The contact received notification of NHTSA Campaigns: 08V162000 (Visibility), 15V043000 (Air Bags) and 15V285000 (Air Bags) and requested to be removed from the recall distribution list. The vehicle was destroyed several years ago. The contact stated that they have not owned the vehicle involved for many years.

NHTSA ID

11465175

Incident

May 18, 2022

MOTOR VEHICLE SOME PROBLEMS VEHICLE MANUFACTURER

NHTSA ID

11315700

Incident

Jan 1, 2020

TAKATA RECALL TOYOTA IS ONLY REPLACING MY PASSENGER SIDE AIR BAG, BUT THEY ARE REFUSING TO REPLACE THE DRIVER SIDE AIRBAG. BOTH AIRBAGS ARE TAKATA AIRBAGS. THEY ARE PUTTING MY LIFE AT RISK AND I NEED TO HAVE BOTH AIRBAGS REPLACED. PLEASE LET ME KNOW HOW I CAN GET BOTH AIRBAGS REPLACED UNDER THE TAKATA RECALL. THIS IS MY CONTACT INFORMATION: EMAIL:[XXX] PHONE:[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

11121100

Incident

Aug 20, 2018

Mileage

166,000 mi

TAKATA RECALL I TOOK MY CAR IN FOR THE RECALL AND WAS TOLD A FEW WEEKS LATER THAT IT WAS COMPLETE. WHEN I WENT TO PICK UP MY CAR, HE TOLD ME THAT IT WAS ONLY PARTIALLY DONE, BUT WAS "COMPLETELY SAFE". HE WENT ON TO EXPLAIN THAT THEY REPLACED THE ONE PART THAT CAUSED THE AIRBAGS TO DEPLOY, SO NOT TO WORRY ABOUT THE SAFETY ANYMORE. I JUST RECEIVED THE RECALL AGAIN SAYING THAT THE PARTS WERE AVAILABLE, AND THAT IT WAS IMPORTANT TO GET IT FIXED BECAUSE THE AIRBAGS ARE STILL NOT SAFE. I AM LIVID...I DRIVE THIS CAR DAILY, AND HAVE MY CHILDREN IN IT AS WELL. A YEAR AND A HALF LATER?!! COMPLETELY UNACCEPTABLE.

NHTSA ID

10969479

Incident

Aug 21, 2015

Mileage

140,000 mi

TAKATA RECALL THIS CAR WAS A RECALL, IT WAS TAKING IN ON 02/11/2016 FOR THE AIR BAG NOW IT NEED TO BE FIX FOR OVER $500.DOLLARS TODAY DATE 07/01 2016 ON THE RECALL WAS THIS AIR BAG I WANT TO KNOW WAS THIS TAKING CARE OF AT THE TIME OF SERVICE?

NHTSA ID

10882486

Incident

Feb 11, 2016

Mileage

147,439 mi

TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V043000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10862548

Incident

Aug 17, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS) AND 15V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10822257

Incident

Jun 16, 2015

TL* TAKATA RECALL. THE CONTACT OWNS A 2004 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V286000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.

NHTSA ID

10819007

Incident

Jun 12, 2015

Mileage

170,000 mi

TOYOTA ISTAKING TO LONG TO SEND PARTS FOR REPAIR TO SOUTH DAKOTA TOYOTA DEALERS FOR KNOW AND REPORTED FAULTS THAT COULD LEAD TO INJURY AND/OR DEATH.

NHTSA ID

10790484

Incident

Nov 5, 2013

2004 TOYOTA COROLLA MATRIX. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAG INFLATOR MODULE RECALL NOTICE ISSUES. *SMD THE CONSUMER WOULD LIKE TO DISCONNECT THE PASSENGER AIR BAG. *JB

NHTSA ID

10760547

Incident

Sep 1, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V029000 (AIR BAGS) AND 15V286000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10749976

Incident

Jan 12, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V285000 (AIR BAGS), 14V043000 (POWER TRAIN), AND 13V029000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10748558

Incident

Apr 15, 2015

I OWN A 2004 TOYOTA MATRIX WITH DEFECTIVE AIRBAGS. I THINK IT IS APPALLING THE TOYOTA WITH THE BLESSING OF NHSTA IS ALLOWED TO CHOOSE WHICH VEHICLES TO RECALL ON THIS ISSUE BASED ON LOCAL HUMIDITY. ALTHOUGH VERMONT IS NOT AS HUMID AS GUAM WE CERTAINLY HAVE HIGH HUMIDITY DAYS AND WHAT IF SOMEONE BOUGHT MY CAR AND TOOK IT SOUTH? EITHER THEY ARE SAFE OR THEY ARE NOT SAFE AND WE KNOW THEY ARE NOT. I AM LEFT WITH NO ALTERNATIVE BUT TO MAKE ALL PASSENGERS RIDE IN THE BACK SEAT TO PROTECT THEM, HOW MANY MORE DEATHS WILL BE NEEDED TO CHANGE THIS RULILNG AND...WILL IT BE SOMEONE THAT YOU OR I LOVE. *TR

NHTSA ID

10651062

Incident

Oct 29, 2014

MY SRS LIGHT CAME ON. IT WAS DIAGNOSED AS A CODE B1181 FOR SPIRAL CABLE ASSEMBLY. A RECALL IS IN PLACE OR 1.7 MILLION VEHICLES IN THE US, BUT DOESN'T COVER THE 2004 MATRIX (DOES COVER THE PONTIAC VIBE THOUGH). CONTACTED TOYOTA CUSTOMER SERVICE AND FILED A COMPLAINT, BUT THEY CURRENTLY WON'T COVER REPLACEMENT AS MY MODEL YEAR ISN'T INCLUDED IN THE RECALL AND IS OUT OF WARRANTY. I BELIEVE MY CAR TO BE UNSAFE DUE TO MANUFACTURER'S FAULT AND BELIEVE REPAIR SHOULD BE COVERED BY TOYOTA. PLEASE HELP. *TR

NHTSA ID

10615097

Incident

Jul 1, 2014

Mileage

115,000 mi

MY SRS WARNING LIGHT HAS COME ON AND NOT GONE OFF. I FOUND A RECALL HAS BEEN ISSUED FOR THIS BUT I HAVE NOT RECEIVED A RECALL NOTICE. IF I TAKE MY CAR TO MY DEALER WILL I HAVE TO PAY FOR THIS REPAIR? *TR

NHTSA ID

10567107

Incident

Mar 2, 2014

Mileage

133,322 mi

I WAS TRAVELING AT APPROXIMATELY 35 MPH WHEN I FIRST STARTED TO APPLY PRESSURE TO MY BRAKES. THERE WAS NO TENSION WHAT SO EVER. I WAS STANDING ON THEM AND THE BRAKE PETAL WAS HITTING THE FLOOR. AS A RESULT, I RAN THOUGH A STOP SIGN AND HIT A CONCRETE BARRIER. MY STEERING WHEEL ALSO LOCKED UP AND MY AIRBAG NEVER DEPLOYED. I LOST MY ENTIRE FRONT BUMPER AND THE TANK THAT HOLDS THE WINDSHIELD FLUID WAS CRACKED. THE CAR WAS TOWED. I CONTACTED TOYOTA'S MANUFACTURER AND WAS TOLD " IT HAPPENS". I FEEL THAT THERE WAS A DEFECT IN THE BRAKING SYSTEM AND THE AIRBAG SYSTEM. ALL I WANT IS MY CAR FIXED BUT NO ONE WILL GIVE ME THE TIME OF DAY. I BOUGHT THE CAR IN FEBRUARY OF THIS YEAR AT A TOYOTA DEALERSHIP. THE CAR WAS PRE-CERTIFIED. THANK YOU. *TR

NHTSA ID

10551673

Incident

Nov 3, 2013

Mileage

59,000 mi

PASSENGER SIDE AIRBAG DEPLOYED WITHOUT WARNING. THREE BLOCKS FROM OUR HOME ON A NEIGHBORHOOD GOING 20 TO 25 MPH. WE TOOK TO OUR TOYOTA DEALER ( [XXX] ) IN OKLAHOMA CITY. HE SAID WE HAD TO FILE A CLAIM WITH TOYOTA AND GAVE US A NUMBER. WE FOUND OUT LATER THAT DAY THERE WAS A RECALL ON THE AIRBAG SYSTEM AND WE HAD NOT RECEIVED A NOTICE IN THE MAIL. HE DID NOT INFORM US THERE WAS A RECALL ON THE VEHICLE EVEN THOUGH TOYOTA'S WEBSITE SHOWED THE CAR WAS PART OF THE RECALL. WE HAD THE CAR TOWED TO ANOTHER DEALER, [XXX] OF OKLAHOMA CITY. THEY DID KNOWLEDGE THE VEHICLE WAS INDEED PART OF THE RECALL. BOB HOWARD TOYOTA STILL HAS THE CAR AND WE HAVE A CASE NUMBER [XXX] WITH TOYOTA AND [XXX]IS WAITING OF THEIR CALL TO START WORK ON THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10519641

Incident

Jun 8, 2013

Mileage

170,000 mi

SAFETY RECALL NOTICE (TO FIX SRS AND ECM) WAS RECEIVED FROM TOYOTA IN THE SECOND WEEK OF FEBRUARY, 2013. THE VEHICLE WAS TAKEN TO THE LOCAL TOYOTA DEALER (LEE'S TOYOTA, 139-65, QUEENS BLVD, JAMAICA, NY, 11435) ON 04/03/2013, TO HAVE FIXED THE PROBLEM. SINCE THE CORRECT PARTS WERE NOT AVAILABLE AT THE SERVICING CENTER, THE REPRESENTATIVE HAS INFORMED ME THAT, THEY WILL PLACE AN ORDER FOR THE PARTS AND WILL INFORM ME ONCE THE PARTS ARE AVAILABLE AT THE SERVICE CENTER (PER THE SERVICE CENTER THE WAIT PERIOD FOR THE PARTS IS ABOUT COUPLE WEEKS). TODAY, 04-30-2013, I CALLED THE SERVICE CENTER TO CHECK THE STATUS OF THE PARTS. THE SERVICE CENTER HAS INFORMED THAT, THEY DID NOT RECEIVE THE PARTS AND NOT SURE AND HAVE NO IDEA WHEN THEY WILL RECEIVE THEM AS TOYOTA IS TAKING TOO MUCH TIME TO PRODUCE THEM. I REQUEST THAT THIS MATTER MAY PLEASE BE EXAMINED AND SEE HOW SOON THE PARTS WILL BE AVAILABLE (I HAVE A FEAR THAT MY CAR MAY DEVELOP NEW OR OTHER RELATED PROBLEMS AS I AM USING IT WITH ECM AND SRS PROBLEMS AND WITH THE AIR BAG MALFUNCTION LIGHT IS ON THE DASH BOARD). THANK YOU, *TR

NHTSA ID

10510116

Incident

Apr 3, 2013