2007 Toyota Corolla Matrix Airbags Problems

I have been waiting over 2 years for this passenger side airbag recall to be remedied. I was told a remedy was available about a year and a half ago, but despite many calls and service appointments where I left the car with Toyota (they even kept my car for nearly 9 hours once), they always tell me they don't have the part available and that they will call me when it becomes available (they still haven't). I tried multiple Toyota service centers in my area with the same results. The airbag was already recalled previously and the remedy was to replace it with an airbag part that was also recalled, so in actuality it has probably been over 5 years since the original recall and after all this time my car still has an airbag inflator that may cause fire, injury or death. I paid for a car so I could use all of the available seating, and for most of my time owning it and for the foreseeable future I'm being told by Toyota not to use the front passenger seat. Totally unacceptable, regardless of parts shortage this shouldn't be a problem to bear solely by the vehicle owner, I have never been offered a loaner or anything to make up for the money I wasted on a car I can't use as advertised.

NHTSA ID

11434402

Incident

Sep 26, 2021

I APPRECIATE THAT TOYOTA YOUNGER FIXED THE AIRBAG RECALL. I WOULD HAVE APPRECIATE IF THEY WOULD HAVE WIPED DOWN THE DASH BOARD AFTER INSTALLING. I ALSO NOTICED THE PANEL OVER THE AIRBAG HAS A BUCKLE/CREASE AND IT DOES NOT LOOK SECURE AROUND THE EDGES. I HAVE ATTACHED IMAGES . IT NEVER LOOKED LIKE BEFORE A DROPPED OFF MY CAR.

NHTSA ID

11343992

Incident

Aug 7, 2020

THE AIRBAG RECALL FIRST HAPPENED SEVERAL YEARS AGO. MY VEHICLE WAS REPAIRED AT THE TIME. NOW THERE IS A SECOND RECALL FOR THE SAME AIRBAG. WHY IS THIS HAPPENING?

NHTSA ID

11340590

Incident

Aug 1, 2019

I AM STILL WAITING FOR MY PASSENGER SIDE AIRBAG TO BE REPLACED. IS TAKADA/TOYOTA EVER GOING TO BE REQUIRED TO REPLACE IT? MY CAR IS 2007 WITH ONLY 85,000 MILES ON IT AND I WANT TO KEEP IT. WHEN WILL THE AIRBAGS BE REPLACED?

NHTSA ID

11337439

Incident

Oct 1, 2019

Mileage

80,000 mi

AIRBAG RECALL 19V627 STILL HAS NO REMEDY. RECALL WAS ISSUED 8/28/2019 AND WILL BE 9 MONTHS ON THE 27TH OF MAY. THIS IS UNACCEPTABLE IN MY OPINION AND UNSAFE . *TR

NHTSA ID

11326186

Incident

Aug 28, 2019

I WAS IN A CAR ACCIDENT LAST YEAR AND I WAS SITTING ON THE PASSENGER SEAT AND MY HUSBAND WAS ON THE DRIVERS SEAT ALONG WITH MY TWO CHILDREN IN THE BACK SEAT. WE WERE REAR ENDED BY HIGH SPEED VEHICLE DRIVING ERRATICALLY. ALL OF US SUFFERED WHIP LASH AND BACK INJURIES IN THE ACCIDENT. ALSO, THE AIRBAG NEVER GOT DEPLOYED AND THE AIR BAG SIGN IS ON THE DASH BOARD. THIS IS VERY DANGEROUS LIFE AND DEATH SITUATION AND I AM UPSET FOR BUYING A BRAND NEW CAR WHICH I HOPED THAT ALL SAFETY EQUIPMENT WILL BE WORKING. I WAS SHOCKED AND HURT AT THE SAME TIME. AFTER THAT FEW MONTHS LATER I RECEIVED AIRBAG RECALL NOTICE TO TAKE THE VEHICLE FOR REPAIR TO THE NEAREST TOYOTA DEALER SHIP. I WAS INFORMED BY THE DEALERSHIP THAT THEY COULDN'T DO ANYTHING AND THEY COULDN'T FIX THE AIR BAG SIGN COMING ON THE DASHBOARD AND THEY DIDN'T FIX THE DEFECTIVE AIRBAG. I AM REFERRING TO THIS SERIOUS ISSUE WITHOUT ANY OUTCOME. MY INJURED TO ME AND MY FAMILY IS NOT WORTH DRIVING DEFECTIVE VEHICLE. I NEED SOMEONE WHO CAN GET BACK TO ME AND PROVIDE SOLUTION. *TR

NHTSA ID

11323606

Incident

May 22, 2019

Mileage

35 mi

RECALL 19V627 8/28/2019 STILL HAS NO REMEDY FOR THE DEFECTIVE AIR BAG. THIS MUST BE A SAFETY ISSUE SINCE NO REMEDY IS AVAILABLE YET. *TR

NHTSA ID

11321175

Incident

Aug 28, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11315620

Incident

Dec 19, 2019

SECOND OR THIRD RECALL ON PASSENGER AIRBAG. RECEIVED NOTIFICATION OF CURRENT RECALL (8/2019 OR EARLIER) STATING NO REMEDY AVAILABLE - TOYOTA RECOMMENDS NO ONE SITTING IN THE PASSENGER SEAT - UNREALISTIC IN SETTING OF >6 MO TIMELINE FOR REPAIR. CHECKED BACK (2/12/20) AND TOYOTA WEBSITE SAYS REMEDY IS NOW AVAILABLE; HOWEVER, DEALERSHIP (GLADSTONE, OR) SERVICE CENTER STATES THERE IS STILL NO REMEDY. EXTREMELY UNTIMELY FIX TO A SERIOUS SAFETY RECALL.

NHTSA ID

11308845

Incident

Aug 28, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) BUT THE REMEDY WAS NOT AVAILABLE TO BE PERFORMED. AN UNKNOWN DEALER WAS CONTACTED WHICH CONFIRMED THE RECALL REMEDY WAS NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11299337

Incident

Aug 19, 2019

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS ARLINGTON TOYOTA LOCATED AT 4045 LEE HWY, ARLINGTON, VA 22207, (703)522-6000, CONFIRMED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11297872

Incident

Sep 5, 2019

TOYOTA RECALL # K1Q, NHTSA RECALL# 19V627 FOR PASSENGER SIDE AIRBAG. . RECALL DATE 8/28/2019 AND STATUS SHOWS AS NO REMEDY YET. I ASSUME THAT NO REPLACEMENT IS AVAILABLE. ITS BEEN 4 MONTHS !

NHTSA ID

11296646

Incident

Aug 28, 2019

TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT CALLED HOOVER TOYOTA AT 205-978-2600 (LOCATED AT 2686 JOHN HAWKINS PKWY, HOOVER, AL 35244) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *PM CONSUMER STATED 3RD TIME IT WAS SUPPOSE TO BE FIX.*JB

NHTSA ID

11290096

Incident

Aug 28, 2018

THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY MANNER. IT'S BEEN MONTHS, AND STILL NO REMEDY IS AVAILABLE. NHTSA RECALL NUMBER 19V627. MANUFACTURER RECALL NUMBER K1Q

NHTSA ID

11288924

Incident

Dec 13, 2019

TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V627000 (AIR BAGS). THE CONTACT CALLED TOYOTA OF KIRKLAND AT 425-814-9696 (LOCATED AT 13210 NE 124TH ST, KIRKLAND, WA 98034) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID

11288520

Incident

Aug 28, 2019

I HAVE RECEIVED THREE (3) SEPARATE RECALL NOTICES TO FIX THE AIRBAG ON THE FRONT PASSENGER SIDE OF MY VEHICLE. TOYOTA HAS NOT ALLOWED ME TO DRIVE A SAFE VEHICLE IN OVER 10 YEARS. I DO NOT FEEL CONFIDENT THAT THEY WILL EVER MAKE IT SAFE. THE NHTSA NEEDS TO STEP IN AND FIX THIS ISSUE IMMEDIATELY. EVEN THE UNITED STATES DISTRICT COURT OF THE SOUTHERN DISTRICT OF FLORIDA HAS STEPPED IN WITH A CLASS ACTION SETTLEMENT. TOYOTA AND TAKATA SHOULD NOT BE ABLE TO CONTINUE TO DO BUSINESS IN THE UNITED STATES UNTIL ALL OF THIS IS SUCCESSFULLY RESOLVED.

NHTSA ID

11276952

Incident

Jan 1, 2016

Mileage

11,000 mi

I BOUGHT BRAND NEW TOYOTO 2007 MATRIX IN 2007 IN USA. WHY UNTIL NOW IT NOT GIVE ME RECALL PROBLEM FIX??? IN 2019, TOYOTA KNOW MY PHONE NUMBER AND MY CAR 3 MONTHS IT CALLED ME WAIT FOR RECALL FOR 2 MONTH MORE. BUT NOW IT NOT GIVE ME RECALL SUCCESSFULLY.

NHTSA ID

11266034

Incident

Oct 4, 2019

TAKATA RECALL

NHTSA ID

11243907

Incident

Aug 14, 2019

TL* THE CONTACT OWNED A 2007 TOYOTA COROLLA MATRIX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE REAR BUMPER OF ANOTHER VEHICLE THAT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE FLED THE SCENE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE SEVERAL TIMES, BUT DID NOT OFFER TO HELP. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

NHTSA ID

11079773

Incident

Sep 26, 2017

Mileage

93,000 mi

DRIVERS SIDE AIRBAG LIGHT IS ON. STAYS ON NEVER GOES OFF.

NHTSA ID

11041963

Incident

Oct 1, 2015

TL* THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED A RECALL NOTICE FOR THE AIR BAG. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10944141

Incident

Jun 2, 2015

TAKATA RECALL: TOYOTA IS ESSENTIALLY HARASSING ME ABOUT GETTING THIS REPAIR DONE, BUT THE REPAIR CANNOT BE DONE BECAUSE THEY CANNOT GET THE PARTS IN. I HAVE TENTATIVELY SCHEDULED A REPAIR AFTER MY THIRD CALL TO THE RECALL LINE, BUT NO ONE CAN GUARANTEE THE PARTS WILL BE IN BY THEN, EITHER. IT TOOK THEM 8 MONTHS TO TELL ME THE PARTS WERE "IN" AND I COULD SCHEDULE MY REPAIR, NOW THEY TELL ME THE PARTS ARE NOT IN AND IT'S NOT SAFE TO EVEN DRIVE MY CAR IF I HAVEN'T HAD THE REPAIR. HOW AM I SUPPOSED TO GET TO WORK? GROCERY STORE? ARE THEY GOING TO GIVE ME A CAR TO DRIVE UNTIL THEY CAN FIND THE PARTS THAT ARE NEEDED FOR THIS RECALL? I FEEL LIKE THEY ARE SENDING OUT THESE NOTICES TO SATISFY THEIR REQUIREMENTS, BUT THEY AREN'T ACTUALLY MEETING THE REQUIREMENTS OF GETTING THESE REPAIRS DONE. AND WHEN I DID CALL THEM, THEY HAD THE NERVE TO ASK ME WHAT HAD TAKEN ME SO LONG TO CALL. I DON'T KNOW, MAYBE THE FACT IT TOOK YOU 8 MONTHS TO GET THE PARTS LED ME TO BELIEVE THIS WASN'T AN URGENT MATTER. AND CLEARLY, BASED ON THE PARTS AVAILABILITY, IT IS NOT.

NHTSA ID

10917925

Incident

Oct 21, 2016

I HAVE RECEIVED A MAILER FROM TOYOTA TELLING ME TO "CALL TODAY" TO 1-888-312-5994, FOR RESOLUTION TO THE TAKATA AIRBAG INFLATOR RECALL. I HAVE CALLED NUMEROUS TIMES BUT EXPERIENCE EXTREMELY LONG HOLD TIMES, TO THE POINT WHERE I EVENTUALLY DECIDE TO TRY AGAIN SOMETIME. THIS IS VERY FRUSTRATING, AS IT DOES NOT SEEM THAT TOYOTA IS COMMITTED ENOUGH TO EMPLOY EVEN BASIC STAFFING TO HELP ME SET UP AN APPOINTMENT TO RESOLVE THE ISSUE. I WILL KEEP TRYING.

NHTSA ID

10917187

Incident

Oct 18, 2016

TAKATA RECALL. WHEN I CALLED TO SCHEDULE (IN THE MIDDLE OF THIS HOT HUMID SUMMER). I WAS TOLD THEY HAD TO ORDER PARTS AND IT WILL TAKE "MONTHS" BEFORE THEY CAN SCHEDULE ME. THEY SAID THEY GET 6 PARTS PER DEALER PER WEEK AND THAT'S IT.

NHTSA ID

10899279

Incident

Aug 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V285000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID

10865665

Incident

Aug 5, 2014