Owner-reported complaints naming the driver-assistance system, filed with NHTSA
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Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2018 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
My 2018 Toyota Corolla has problems with acceleration and a very large noise in the front bar that guides the wheels. It also accelerates by itself, which is why I have had to change the brakes many times. It also shakes a lot at the bottom
Check engine light on. Cruise control stopped working. Fuel cap tightened.
Had a recall on the fuel system causing the system to potentially stall the vehicle. Had the car service but still when doing cruise control its still doing the same thing by reving the engine to high on RPM to potentially stall the vehicle. Potential safety problem
While driving the car started to sputter like it was going to die. When I stopped to gas the next day a gush of air came out of the gas tank when I took the cap off. I put gas in and then my car wouldn’t start. For 3 hours I tried and finally it started. Now I can have in park and it revs clear to the 5 sometimes then it starts sputtering. Every time I put gas in I have to sit for 3 hours then it starts. The trac off light on the dash is on as well so nothing works the lane control, cruise control, the emergency brake system.
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT HER VIEW FROM THE BACKUP CAMERA WAS OBSTRUCTED. THE CONTACT STATED THAT THE VIEW SHOWS PART OF THE BUMPER, THE TAG, AND THE ROADWAY. THE CONTACT STATED THAT THE LOCATION OF THE CAMERA WAS POORLY DESIGNED AND ALLOWED THE VIEW TO BE OBSTRUCTED. THE MANUFACTURER STATED THAT THERE WAS NO FIX FOR THE ISSUE AND THAT THE VEHICLE WAS DESIGNED TO HAVE THE CAMERA WHERE IT WAS LOCATED. THE CONTACT WAS PROVIDED A CASE NUMBER. THE DEALER TOYOTA OF TAMPA BAY (1101 E FLETCHER AVE, TAMPA, FL 33612, (813) 933-6402) INSPECTED THE VEHICLE AND SHOWED THE CONTACT OTHER MODELS THAT WERE ALL DESIGNED THE SAME WAY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,858.*DT CONSUMER NO LONGER OWNS THE VEHICLE AND WOULD LIKE TO CLOSE THE CASE.*JB
THE VEHICLE CRUISE CONTROL WORKS FINE ON A FLAT SURFACE, BUT WHEN IT ENCOUNTERS A DOWNGRADE IT ACCELERATES 10MPH OVER THE SET SPEED AND THE RPMS INCREASE TO 4000. THE VEHICLE THEN APPLIES THE BRAKES FORCIBLY TO SLOW TO THE SET SPEED. IT SEEMS TO DOWNSHIFT BUT DOESN'T LET OFF THROTTLE SO IT SPEEDS UP RATHER THAN ENGINE BRAKE.
TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. WHILE THE CONTACT WAS ATTEMPTING TO ENTER HIGHWAY TRAFFIC, THE LANE DEPARTURE WHEEL ASSIST MALFUNCTION. THE LANE DEPARTURE WHEEL ASSIST ENGAGED WITHOUT BEING ACTIVATED BY THE DRIVER CAUSING THE VEHICLE VEERED LEFT AND RIGHT. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT CRASHED INTO A WALL BARRIER. THE AMBULANCE AND POLICE DEPARTMENT ASSISTED THE DRIVER OUT OF THE VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND, BACK, AND LEGS, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AND WERE CONDUCTING AN INVESTIGATION. POLICE REPORT NUMBER: 19049540 WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. WHILE DRIVING MORE THAN 32 MPH, THE CONTACT WAS UNABLE TO HEAR THE LANE DEPARTURE ALERT. CONSUMER ALSO STATED SAME WARNING SOUND IS MADE IF A DOOR IS AJAR. THE CONTACT STATED THAT THE LANE DEPARTURE WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLEN TOYOTA (LOCATED AT 23-07 MAPLE AVE, FAIR LAWN, NJ 07410, (201) 791-3800), BUT THEY COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,500.*DT*JB*LN*JB
CAR RECENTLY IS NOT SHIFTING PROPERLY. DRIVES AT HIGH RPMS AND IF I ACCELERATE TOO QUICKLY SAY I GET UP TO 80 MPH ON HIGHWAY CAR WON'T SHIFT INTO NEXT GEAR THE RPMS SUDDENLY DROP ALL THE WAY DOWN TO UNDER 1000 AND QUITS ACCELERATING UNTIL IT JUMPS BACK INTO GEAR. HAVE TO LET FOOT OFF THE GAS FOR IT TO SHIFT AND CRUISE CONTROL HAS BEEN NOT FUNCTIONING PROPERLY EITHER.
ON SUNDAY, OCTOBER 20, 2019, APPROXIMATELY 3:10 PM I GOT INTO MY 2018 TOYOTA COROLLA, THE CAR WAS STATIONARY IN PARK, AND WAS NOT RUNNING ON A FLAT SURFACE. I REALIZED I FORGOT MY WALLET SO I GOT OUT OF THE CAR AND LEFT THE DRIVER'S DOOR OPEN. I RETRIEVED MY WALLET WITHIN 1 MINUTE AND WHEN I CAME OUT MY CAR WAS ROLLING SLOWLY ON THE FLAT DRIVEWAY WHERE I PARK EVERY DAY. I TRIED TO GRAB THE DOOR HANDLE TO SEE IF I COULD JUMP IN THE CAR TO STOP IT BUT IT PICKED UP SPEED AND WENT DOWN A SLIGHT INCLINE ACROSS THE YARD. THE DOOR HIT A TREE AND THEN THE CAR LANDED IN BUSHES. MY NEIGHBORS CAME RUNNING OVER BECAUSE THEY SAW THE ENTIRE INCIDENT. I WAS ABLE TO GET INTO THE CAR ON THE PASSENGER SIDE AND I STARTED THE CAR'S ENGINE SINCE IT WAS NEVER TURNED ON AND DROVE IT OUT OF THE BUSHES BACK ONTO THE FLAT DRIVEWAY. THE CAR ROLLED WHILE THE GEAR WAS IN PARK AND WAS NOT RUNNING. EVERYONE IS NOT SURE WHY THAT WOULD HAPPEN. I'M ASKING TO SEE IF THERE IS A PROBLEM WITH THE TRANSMISSION OR THE GEAR SLIPPING OUT OF GEAR. I CALLED MY INSURANCE THEY FILED A CLAIM BUT STATED IT WAS VERY STRANGE FOR THE CAR TO HAVE ROLLED AND TOLD ME TO FIND OUT IF THERE WAS A RECALL, ALSO THE ADJUSTER SAID IT WAS VERY STRANGE AS WELL FOR THE CAR TO ROLL IN PARK AND NOT RUNNING. THEY SUGGESTED IT MAY BE SOMETHING WITH THE COMPUTER SYSTEM.
TL* THE CONTACT OWNED A 2018 TOYOTA COROLLA. WHEN THE CONTACT PLACED HER VEHICLE INTO PARK, THE VEHICLE ACCELERATED WITHOUT WARNING AND THE TACHOMETER LEVEL INCREASED. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL WITH FORCE USING BOTH FEET, BUT THE VEHICLE DID NOT RESPOND AND CRASHED INTO THE WALL OF A CONVENIENT STORE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION LOT WHERE IT WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 1908261236. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,438.
TAMARA INFLATOR. THE CRUISE CONTROL IN MY 2018 TOYOTA COROLLA HAS BEEN MESSED UP EVER SINCE I BOUGHT MY CAR LAST YEAR.I TOLD THE DEALER SHIP ABOUT IT THEY CLAIMED THEY ADJUSTED IT BUT IT STILL INCREASES MY SPEED GOING DOWN HILL AND I'VE GOT A SPEEDING TICKET BECAUSE OF IT.MY DAUGHTER ALSO CALLED TOYOTA MAIN HEAD QUARTERS BUT THEY SAID IF I WANTED IT FIX I WOULD HAVE TO PAY OUT OF MY POCKET..I WILL SET MY CRUISE CONTROL AT 60 ON THE HWY IF I GO DOWN A SMALL. HILL MY RPM AND SPEED GO UP.
TL* THE CONTACT OWNS A 2018 TOYOTA COROLLA. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM WAS MALFUNCTIONING. IN TRAFFIC, WHEN THE ACCELERATOR PEDAL WAS FLOORED AND THE BRAKE PEDAL WAS RELEASED, THE VEHICLE FAILED TO ACCELERATE PAST 5 MPH, WHICH PRESENTED THE RISK OF A POTENTIAL CRASH. PALMER'S TOYOTA (470 SCHILLINGER RD S, MOBILE, AL 36695, (251) 639-0800) WAS NOTIFIED AND STATED THAT A DIAGNOSTIC APPOINTMENT NEEDED TO BE SCHEDULED TO TEST DRIVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 700. *BF *AS
THE 2018 TOYOTA COROLLA CRUISE CONTROL IS DANGEROUS. WHEN CRUISE CONTROL IS ON, GOING DOWN A SLIGHT HILL, THE TRANSMISSION DOWNSHIFTS BUT THROTTLE DOES NOT REDUCE CAUSING CAR TO INCREASE SPEED 10-15 MPH WITH HIGH RPMS. AT BOTTOM OF INCLINE TRANSMISSION GOES TO HIGHER GEAR AND BRAKES ARE APPLIED VERY HARD CAUSING VEHICLE TO SUDDENLY AND VIOLENTLY SLOWDOWN 15-20 MPH. IN THIS SITUATION IF CRUISE CONTROL IS NOT DISENGAGED THE CAR WILL GO WELL OVER THE SPEED LIMIT AND TO AN UNSAFE SPEED FOR THE ROADWAY. THE BRAKING ACTION IS SO SUDDEN AND VIOLENT IT'S DIFFICULT TO CONTROL THE VEHICLE AND HAS SEVERAL TIMES IN A COUPLE OF MONTHS CAUSED ME TO VERY NEARLY GET REAR ENDED BY A VEHICLE BEHIND ME WHICH WAS NOT ORIGINALLY FOLLOWING TOO CLOSE. AS THE DANGEROUS CRUISE CONTROL STARTS ITS INCREASE IN SPEED THE VEHICLES BEHIND MAY INCREASE THEIR SPEED AND AS THEY ARE INCREASING SPEED MY CAR CRUISE CONTROL SYSTEM JAMS ON THE BRAKES AND CAUSE THE FOLLOWING CAR TO COME DANGEROUSLY CLOSE TO COLLISION. AS WELL THE OTHER DRIVER HAS ON AT LEAST ONE OCCASIONS BECAME ANGRY STARTED ROAD RAGING THINKING I HAD PURPOSELY BRAKE CHECKED. THE 2018 TOYOTA COROLLA CRUISE CONTROL IS DANGEROUS, COULD CERTAINLY BE DEADLY BASED ON MY EXPERIENCE AND FURTHER IS VIRTUALLY UNUSABLE AS A PURCHASED FEATURE ON ANYTHING BUT A FLAT ROAD. I'VE DRIVEN OVER 20 CARS IN MY LIFE AND AM VERY EXPERIENCED WITH CRUISE CONTROLS IN 6 DIFFERENT MANUFACTURERS CARS. THE CRUISE CONTROL ON MY 2018 TOYOTA COROLLA COULD CAUSE INJURY, LAWSUIT, ROAD RAGE WITH PERSONAL INJURY OR DEATH. I'VE ALREADY HAD IT TO THE DEALER TWICE AND AM TAKING IT BACK THIS WEEK.
THEY ASKED ME TO COME TO TOYOTA OF DALLAS TO FILL OUT AN "UNINTENDED ACCELERATION" UA REPORT (SEE BELOW). THE TECHNICIAN BECAME VERY ANGRY ABOUT THIS ISSUE AND TOLD ME THAT THE MANUFACTURER CREATED THE CAR THIS WAY. UNDER ALMOST ANY CIRCUMSTANCE, (GOING AROUND A SHARP CURVE, HEAVY TRAFFIC, ANY DOWNHILL OR UPHILL, WEATHER CONDITIONS, OR FOG) WHEN USING THE CRUISE CONTROL THE CAR WILL TRY TO SLOW IT SELF DOWN FROM SET SPEED AT 65 MPH, BY DROPPING INTO A LOWER GEAR, RAMPING UP THE RPM'S TO 5000 FORCING THE VEHICLE TO ACCELERATE 10 TO 15 MILES OVER THE SET SPEED WHICH WAS SET AT 65 MPH. IN THIS CASE, THE BRAKES WILL NOT STOP THIS ACCELERATION WHILE THE VEHICLE IS AMPING UPWARD. THE ONLY WAY TO STOP THE UNINTENDED ACCELERATION IS TO TURN OFF THE CRUISE CONTROL. HIGHWAY DRIVING FROM CARROLLTON, TEXAS TO WACO, TEXAS ON A CLEAR DAY. MY COMPANY HAS A POLICY THAT COMPANY VEHICLES SHOULD NOT EXCEED 70 MPH. IT IS A FIREABLE OFFENCE.
THE RPM OF THE CAR JUMPS UPTO 4000 WHEN ATTEMPTING TO SLOW THE CAR ON DOWN HILLS. TOYOTA DEALERSHIPS ARE REFUSING TO ACKNOWLEDGE THE ISSUE BUT THERE ARE CASES MANY PEOPLE GOT THEIR CAR FIXED OR EXCHANGED. THIS PROVES THE ISSUE WHEN USING CRUISE CONTROL. THE IDEAL INTENT OF USING THE CRUISE CONTROL IS TO SAVE GAS MILEAGE AND EFFORT TO DRIVE THE CAR FOR LONG DISTANCES. I HAVE TO TRAVEL LONG DISTANCES TO WORK ON DAILY BASIS. I FEEL VERY UNCOMFORTABLE AND UNSAFE DRIVING THE CAR ON CRUISE. TOYOTA SHOULD ACKNOWLEDGE THE PROBLEM TO SAVE THE TRUST OF THE CUSTOMERS. THIS HAPPENS CONSISTENTLY. I AM TRYING TO CONTACT TOYOTA FOR THE ISSUE. I HOPE TO RECEIVE A POSITIVE RESPONSE.
2018 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO ALERT/ALARM FOR KEY AND SEAT BELT. *LD THE CONSUMER STATED THE ALARMS WERE NOT LOUD ENOUGH AND DID NOT SOUND LONG ENOUGH. *JS THE CONSUMER STATED THE CRUISE CONTROL WAS INEFFECTIVE. THE CONSUMER STATED IT DID NOT MAINTAIN THE SET SPEED ON AN INCLINE AND DECLINE. THE CONSUMER WAS INFORMED BY THE DEALER AND MANUAL THE VEHICLE WAS OPERATING AS DESIGNED. THE CONSUMER WAS NOT SATISFIED WITH THIS RESPONSE. *JS
2018 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO INAUDIBLE LANE DEPARTURE ASSIST. *LD *JS
WHEN USING THE RADAR CONTROLLED CRUISE CONTROL, THE ENGINE WILL SOMETIMES REV TO OVER 4000 RPM. A TOYOTA FIELD ENGINEER TOLD ME THAT THIS IS ENGINE BRAKING, BUT THIS OCCURS WHEN THE CAR IS ON A LEVEL STRETCH OF HIGHWAY AT THE SET SPEED AND NO OTHER UNUSUAL CIRCUMSTANCES. THIS EXACT SAME PROBLEM OCCURS WITH MY WIFE'S 2017 COROLLA. I'VE READ A NUMBER OF COMMENTS ON THE TOYOTA OWNERS WEBSITE (HTTPS://WWW.TOYOTA.COM/OWNERS/COMMUNITY/ASK-AN-OWNER/QUESTION-DETAILS/ID/62752030). SOME HAVE EVEN SAID THEIR CARS SPEED UP WHEN THIS PHENOMENON HAPPENS. THIS HAS HAPPENED CONSISTENTLY EVERY TIME I'VE USED THE CRUISE CONTROL SINCE I TOOK DELIVERY OF THE CAR ON 12/1/2017, AND IT HAPPENS MULTIPLE TIMES PER TRIP. THE DATE I ENTERED BELOW IN THIS FORM WAS ONLY THE LATEST OCCURRENCE.
THE CRUISE CONTROL SYSTEM IS DESIGNED SO THE ENGINE AND TRANSMISSION DOWN SHIFTS WHEN THE SYSTEM IS ENGAGED AND GOING DOWN HILLS. THIS PUTS MUCH MORE WEAR AND TEAR ON BOTH THE ENGINE AND TRANSMISSION. IN ADDITION TO THE DOWN SHIFT THE RPM GOES TO OVER 4000 IN AN ATTEMPT TO SLOW THE CAR. THIS IS COMPLETELY UNNECESSARY AND DRASTICALLY REDUCES GAS MILEAGE, WHICH IS EXACTLY OPPOSITE OF THE ORIGINAL INTENT OF THE CRUISE CONTROL WHICH WAS BETTER GAS MILEAGE AND PEACE OF MIND TO NOT SPEED. THE SPEED DOES GO UP 5 MILES PER HOUR WHEN THIS HAPPENS. BOTTOM LINE IS THE ENGINEERS AND THEIR BOSSES WHO APPROVED THIS SYSTEM ARE ALL IDIOTS AND SHOULD BE FIRED. YOU WOULD ASSUME YOU WOULD GET BETTER GAS MILEAGE WHEN GOING DOWN HILL WHEN THE ENGINE WOULD DISENGAGE BECAUSE YOU WOULD NEED LESS POWER AND NOT MORE TO MAINTAIN A CERTAIN SPEED. I WAS INFORMED BY THE DEALER THE CRUISE CONTROL IS DESIGNED TO OPERATE BY GEARING DOWN, I TOLD HIM NO MANUFACTURE IS THAT STUPID.HE THEN PROVED ME WRONG BY SHOWING ME THE MANUAL PROVING TOYOTA IS THAT STUPID.I WOULD HAVE NEVER PURCHASED THIS CAR HAD I KNOWN THIS FEATURE WAS DESIGNED IN THIS WAY. WHO KNOWS WHAT OTHER SYSTEMS IN THIS COROLLA ARE DESIGNED IN SUCH A STUPID MANNER. I WILL CERTAINLY NEVER BUY ANOTHER AUTO FROM THIS COMPANY.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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