Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Sep 15, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 304 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2020 Toyota Corolla submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structure
Filed Sep 15, 2023
The contact owns a 2020 Toyota Corolla. The contact stated that the front driver's side fender liner above the tire detached while driving at approximately 55 MPH. After inspection, the liner was missing. The vehicle was taken to the local dealer, where it was diagnosed that the fender liner needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was approximately 38,650.
NHTSA ID
11544768
Incident
Sep 2, 2023
Mileage
39,650 mi
Body & structure
Filed Aug 9, 2023
The contact owns a 2020 Toyota Corolla. The contact stated that after rainy weather, the front driver's and passenger's doors leaked water while opened. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.
NHTSA ID
11537415
Incident
Jul 17, 2023
Mileage
30,000 mi
Body & structureElectrical
Filed May 30, 2023
I was driving on the road and I heard something like an explosion, I turned the emergency lights on and stopped to find out what had happened. I saw the sunroof completely broken, fortunately I didn’t get hurt but I got so scared and I don’t know if I will feel comfortable driving my car again.
NHTSA ID
11524407
Incident
May 30, 2023
Body & structure
Filed Nov 11, 2022
I’ve owned my 2020 Toyota Corolla since April of 2019. Around June of 2022 I noticed a sloshing/ swooshing sound. I didn’t think much of it, but it kept doing/ hearing it. Finally I got tired of hearing the noise, and started to look for where the noise was coming from. I then realized there was water in my rear doors. I didn’t know what to do since once I realized what was happening or how it was happening, my warranty period had just passed, since at this point I have owned the vehicle for over 3 years. I kept researching and found the article attached in pdf. I was able to complete the work myself. At this point I am now worried the interior will have rust, since the water would sit there for days/ weeks after it rains. I think this resolves the issue of getting the water to exit the doors, but I don’t believe it resolves how the water is entering the vehicle. I truly believe this car will rust out from the inside, and will be left paying for the bad manufacturing of Toyota, with regards to this vehicle, and possibly a dangerous vehicle issue, as the rust will compromise the integrity of the vehicle.
NHTSA ID
11493244
Incident
Jun 1, 2022
Body & structureElectricalInterior & seats
Filed Oct 19, 2022
The contact owns a 2020 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the vehicle emitted an abnormal slushing sound. There was no warning light illuminated. The contact stated that upon parking and inspecting the vehicle, he noticed that the abnormal sound was coming from the front driver's side door. The contact then moved each door of the vehicle from side to side and noticed that the failure occurred on the front passenger's side door and the front and rear driver's side doors. The vehicle was taken to the dealer on several occasions and the water was drained from the doors; however, the vehicle was not diagnosed. The manufacturer was notified of the failure and informed the contact that they would cover the repair of the vehicle. The contact stated that it had been two months and the vehicle had not been diagnosed or repaired. The contact stated that he was concerned for his safety as he was a disabled veteran. The failure mileage was approximately 85,000.
NHTSA ID
11489938
Incident
Aug 19, 2022
Mileage
85,000 mi
Body & structureElectrical
Filed Sep 20, 2022
DOORS FILL UP WITH RAIN WATER AND WATER IS SLOSHING AROUND INSIDE DOOR FRAME. NEED DOORS REPLACED DUE TO ELECTRICAL COMPONENTS BEING DAMAGED BY MOISTURE CORROSION.
NHTSA ID
11485436
Incident
Sep 20, 2022
Body & structure
Filed Apr 18, 2022
Since March of 2022 I have noticed a sloshing sound from the driver's side door and both rear doors. The sound continues, especially when I break and when I open the doors. The vehicle has not been in any accident at all. I made an appointment specifically to get that looked at on April 11th, however, the Toyota dealership in Woodbridge, VA completely ignored my request and instead did an oil change, which was not needed, as one had already been done the month before. When I complained they said it would cost $150 to get a diagnosis test done first. From looking at T-SB-0121-20, that is the same issue I am experiencing.
NHTSA ID
11461242
Incident
Mar 18, 2022
Body & structureElectrical
Filed Mar 21, 2022
Rear passenger door on left side of vehicle fills with water everytime it rains or vehicle is washed. This is causing the body to prematurely rust and it's also sloshing onto electrical components in door which I fear can cause unpredictable and unforseen components to fail. Also beginning to cause an odor on the interior of vehicle. The vehicle was taken to the dealership from which it was purchased and they simply pulled a rubber stopper from bottom of door and stated that was the only remedy approved and provided through Toyota. Since said remedy was applied door has plugged on three more occasions and was taken back to dealership on only one of the subsequent incidents at which time was told by a service personnel again that to pull the rubber stopper from bottom of door was their only means of repair. Which was also on the day of that this was written and reported. Water was first heard in the door approximately four four months after purchase but was believed to be the fuel in the fuel tank sloshing around. It was approximately 10 months after purchase it was realized that it was water in rear door.
NHTSA ID
11457704
Incident
Oct 17, 2019
AirbagsBody & structureBrakes
Filed Dec 21, 2021
Crash reported
While driving my car it turned off and it was hard for me to turn and all my lights was hard to steer and all the lights on the dash board turned on and they was not turning off and I got in. A wreck by me not being able to turn and hit a bush and my car got total
NHTSA ID
11444560
Incident
Sep 4, 2021
AirbagsBody & structure
Filed Oct 24, 2020
Crash reported3 injuries reported
I WAS HIT FROM BEHIND BY A SPEEDER IN WHICH CAUSED SIGNIFICANT DAMAGES TO MY VEHICLE. NO AIRBAGS DEPLOYED. I WAS ADVISED WHEN PURCHASING THIS CAR THAT TOYOTA CONNECTS DETECTS CRASHES AND THAT THE EMERGENCY SYSTEM WOULD CALL THE CAR. UNFORTUNATELY, NOT ONLY DID THE AIRBAGS NOT DEPLOY BUT THE EMERGENCY SYSTEM DIDN'T NOT CALL THE VEHICLE AS I WAS ADVISED. MY VEHICLE HAS DEFECTS AND THE MANUFACTURER IS RESPONSIBLE. I PURCHASED THIS VEHICLE BRAND NEW THINKING IT COULD KEEP ME SAFE DRIVING. THE MANUFACTURER HAS HIGHLY DISAPPOINTED ME AND FAILED TO ADHERE TO VEHICLE SAFETY.
NHTSA ID
11366231
Incident
Oct 20, 2020
Mileage
3,700 mi
Body & structure
Filed Dec 25, 2019
ON FIRST DAY OF PURCHASE WHEN I CAME OUT OF MY DRIVEWAY LEFT FENDER POPPED OUT .I TOOK IT TO THE DEALER THEY PUSHED THE FENDER BACK IN. THE NEXT DAY FENDER POPPED OUT AGAIN AND I RETURNED THE CAR TO THE DEALER FOR BEING UNSAFE TO BE DRIVING. DEALER TOOKED THA CAR BACK BUT KEPT MY $2772.84. THIS CAR IS A POORLY BUILT UNSAFE JUNK.
NHTSA ID
11291159
Incident
Jun 22, 2019
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own